St Genevieve Care Center
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1010 Ste Genevieve Drive, Po Box 426, Sainte Genevieve, MO 63670
For more information about senior living options: (844) 490-3973
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The reviewer describes their stay at the care center as wonderful. The reviewer notes that everyone has treated them well. The reviewer would choose Ste Gen Care Center as their number one pick if they needed to return to a nursing home. The reviewer says the aides work their tails off, demonstrating strong staff dedication. The reviewer calls the facility a good option for their mother, who can no longer be cared for at home. The reviewer observes that the mother enjoys staying busy during the day and that the staff do a good job with activities. The reviewer expresses love for the facility and describes the staff as an awesome group of people.
Casey Bohnert is described as the most unprofessional Director of Nursing who does not keep families informed. She is accused of telling the reviewer to mind their own business and not to tell her how to do her job. There were repeated delays in urine sample collection, lab result reporting, and antibiotic administration, raising concerns about patient safety. Stephanie Schenck was perceived as telling the family to mind their own business and to do their job, implying a lack of collaboration. An aide reported being one of only two aides for over 70 residents, indicating insufficient staffing. A friend described the care at the facility as the worst they had ever seen. Carla was described as rude, and a patient was left sitting in the same position for an hour without appropriate care. A grandparent reported being bored with little activity or television, suggesting neglect.The collection of experiences shared about Ste Gen. Care Center presents a landscape of strong praise alongside sharp criticisms. Several reviews arrive with warmth and gratitude, emphasizing kindness, attentiveness, and genuine concern from caregivers who made a meaningful difference in the lives of residents. For some families, the facility has been a reassuring, caring home where staff go above and beyond to ensure comfort and engagement. One reviewer describes their stay as wonderful, with everyone treating them well, and even suggests that if they had to return to a nursing home, Ste Gen. Care Center would be their first choice. Another reader echoes that sentiment, noting that their mother or grandmother benefits from the activities and the overall environment, and that the facility helps keep a loved one busy during the day. A few reviewers even call the place a good fit for families who need long-term care support, highlighting that the staff - including activities teams - contribute to a positive daily experience.
Beyond these heartfelt endorsements, however, there are persistent concerns about management and communication that recur across multiple accounts. A dominant thread in the negative feedback centers on how critical health information is handled and how families are kept in the loop. One reviewer recounts a serious lapse in care coordination around suspected urinary tract infections (UTIs). They describe a pattern where urine samples are delayed until the next shift or even the next day, and where test results aren't read promptly - leading to antibiotics not being started for days. The frustration escalates when they confronted the Director of Nursing about being kept informed, only to be told to mind their own business. The reviewer also mentions that another staff member advised them to "do my job and allow the nurses to do theirs," which they felt underscored a broader culture of disengagement from family members who want timely updates about their loved ones' health status. This thread paints a picture of a care center that, in the eyes of some families, struggles with transparency and timely medical response.
Staffing and workload emerge as another critical concern that colors many of the negative experiences. Several accounts highlight the pressure on aides and nurses, with one reviewer noting that an aide was the only one available to care for more than 70 residents - leaving residents without adequate help for basic needs, such as getting up for meals or taking a nap. The sense of being understaffed translates into tangible gaps in daily care, activities, and one-on-one attention. The sentiment that "you are in charge" becomes a recurring theme, underscoring a perceived deficiency in proactive oversight from management and a reliance on families to compensate for gaps in staff coverage. The problem is not just occasional; it is described as a systemic issue that has persisted since the reviewer's experience began in May 2022, affecting the consistency and reliability of care.
Negative portrayals of particular managers and staff members further complicate the picture. The same set of reviews points to a strained dynamic between families and the nursing leadership, naming Casey Bohnert, the Director of Nursing, and Stephanie (or Steph) Schenck as central figures in the dissatisfaction. The accusation is that Casey, when questioned about care, responded with resistance or hostility, and that she preferred to minimize family involvement rather than collaborate on care decisions. The reviewer's experience includes a stark confrontation and a sense of professional disconnect between leadership and families who are often the ones most exposed to day-to-day health concerns. There is also an account of staff hierarchy in which family members feel dismissed or accused of intruding on the professional duties of nurses, suggesting a culture that may not encourage family engagement when urgent health information needs to be communicated promptly.
The broader picture also contains sharp contrasts in the perceived quality of care. While some families report excellent interactions with caregivers and an active, engaging daily environment for their loved ones, others describe episodes that hardened their view of the facility. A separate reviewer even labeled the care as the "worst" they had seen, urging others not to place loved ones there. This stark dichotomy hints at substantial variation in experiences, possibly tied to shifts, specific staff on duty, or individual circumstances surrounding each resident's health status. The same voice who warned others about the facility's worst aspects also acknowledged the difficulty families face when choosing care arrangements, underscoring the emotional weight of these decisions and the high stakes involved in ensuring safe, compassionate care.
There are also nuanced, less inflammatory moments that still inform the overall impression. For example, a visitor's visit with a relative who is housebound due to a broken hip and other mobility issues revealed a combination of care challenges and neglectful moments that left a lasting negative impression. In this account, a staff member named Carla is described as rude when the family requested a simple accommodation, such as opening blinds to see their loved one. The same account notes noncompliance with safety practices, like masking when mandated by policy, which adds another layer of concern about the facility's adherence to rules designed to protect residents and visitors. The visit concluded with the grandfather expressing frustration about his routine - sitting in the same position for an extended period, lacking television or other engagement - and the family leaving with the impression that the environment did not meet his needs or expectations.
Nonetheless, amid these hard experiences, there are glimpses of genuine warmth and gratitude that remind readers why people seek care for their loved ones in the first place. Some relatives emphasize that their family member is well cared for and that the staff, on balance, are dedicated and compassionate. They note the positive aspects of daily life at the center - such as meaningful activities and a generally respectful atmosphere - that can enhance a resident's quality of life. These statements underscore that positive outcomes are possible, particularly when families feel connected to the care team and when staff demonstrate commitment to residents' well-being. It is clear that for many families, the fixities of a good care environment reside in the people who show up consistently, communicate clearly, and treat residents with dignity and empathy.
In sum, the stories paint a facility with both bright spots and serious areas for improvement. For some families, Ste Gen. Care Center stands out as a place of comfort, community, and capable support that can meet their loved ones' needs and bring peace of mind. For others, it represents a challenging environment where communication gaps, staffing constraints, and leadership struggles color the day-to-day experience. The recurring themes - timely medical communication, proactive family engagement, adequate staffing, and accountable leadership - appear to be central to forming a more uniformly positive impression. Until those threads are consistently addressed, prospective residents and their families will likely continue to weigh the potential benefits against the persistent concerns voiced by those with firsthand experience.
90 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St Genevieve Care Center in Sainte Genevieve, MO is a skilled nursing facility that offers a variety of amenities and care services to its residents. The facility provides a comfortable and homely environment for individuals who require assistance with their daily living activities.
Residents will have access to a range of amenities to enhance their quality of life. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room for communal meals, and a fitness room for staying active. The facility is fully furnished, ensuring that residents have everything they need for their comfort.
There are also recreational spaces available for residents to enjoy leisure activities. These include a gaming room, garden, small library, and outdoor space where individuals can relax and socialize with others. A wellness center is also provided for residents' health and well-being needs.
Care services at St Genevieve Care Center are available 24 hours a day. Trained staff provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their required medications on time. Special dietary restrictions are accommodated through personalized meal preparation and service.
The community offers various activities to keep residents engaged and entertained. These include concierge services, fitness programs to promote physical well-being, planned day trips to explore the surrounding area, resident-run activities where individuals can take part in group sessions or pursue personal hobbies, as well as scheduled daily activities organized by the staff.
St Genevieve Care Center benefits from its convenient location near various amenities within the local community. Residents have access to two cafes nearby for dining out or enjoying a cup of coffee with friends. There are three parks in close proximity where individuals can enjoy nature walks or spend time outdoors. One pharmacy is conveniently located nearby for easy access to medications. Should medical attention be required, there are four physicians located close by as well as a hospital for emergency situations. Additionally, there are several restaurants and places of worship nearby, catering to residents' spiritual and dining needs.
Overall, St Genevieve Care Center offers a comprehensive range of amenities and care services in a welcoming environment. With its convenient location and dedicated staff, it provides a comfortable and nurturing home for individuals in need of skilled nursing care.
St Genevieve Care Center is located at 1010 Ste Genevieve Drive, Po Box 426, Sainte Genevieve, MO 63670 in Ste. Genevieve County, Missouri
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