Riverview At The Park Care And Rehabilitation Ctr
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1100 Progress Parkway, Sainte Genevieve, MO 63670
For more information about senior living options: (844) 490-3973
The facility is clean and well taken care of. The management team and staff work together to meet residents' needs, with residents' well-being first. The staff provides compassionate care to all residents. The staff is compassionate, helpful, and demonstrates strong teamwork. The facility goes above and beyond and exceeds expectations. The nurses and aides provide a high level of care. The management and staff are amazing and work hard to ensure residents have a great quality of life. The staff and administration go above and beyond for their residents, making it feel like home. The staff is exceptionally wonderful, helpful, and eager to assist with a smile. The mother is content and likes her nurses and aides.
The reviewers described the facility as very unprofessional, alleging they don't take care of their employees and ignore resident?staff conflicts. One reviewer called the facility "very bad." A reviewer claimed the facility does not care about its residents and even allows theft. Nursing staff were described as not up to par and cleaning as lacking. It was stated that staff ignore residents, turn off call lights, and delay help with bathroom needs and medications, often being rude when asked to assist. There were reports of neglect and abuse on the COVID unit, including a staff member yelling at and chasing a 90-year-old resident. A reviewer claimed the facility does not answer phones promptly and often hesitates to respond, requiring repeated calls. Not enough workers were noted to be present at times. A case was mentioned where a family's ring was stolen or misplaced, administration wouldn't return calls or clarify safeguarding policies, and wound care deteriorated during illness.Riverview Nursing Facility emerges in these notes as a place of sharp contrasts, where experiences range from deeply positive to troublingly negative. Several reviewers paint a picture of a clean, well-kept campus with caring, compassionate staff who genuinely focus on residents and treat them like family. Others, however, describe serious lapses in care, neglect, and outright mistreatment. Taken together, the reviews create a complex mosaic: a facility that can feel like a welcoming, homey environment to some families, but a place of concern and risk to others.
On the brighter side, many families report a facility that is clean, orderly, and well maintained. The dementia unit is cited as challenging by its nature, yet many reviewers say their loved ones seem content or content most days, and that the residents tend to have good relationships with nurses and aides. The staff is repeatedly described as attentive, compassionate, and willing to go the extra mile. Praise comes from those who feel management and frontline workers collaborate to meet residents' needs, with statements that the staff's teamwork creates a positive atmosphere where residents come first. Several reviews emphasize that the facility, overall, feels like a supportive, caring environment - clean, well-kept, and staffed by people who are eager to assist with a smile.
Several family members express that Riverview exceeded expectations in terms of care quality. They note timely responses to questions, transparent explanations, and an administration that seems engaged in ensuring residents have a good quality of life. The sentiment is that the place can feel like a large, extended family, and that staff members - nurses, aides, and other team members - are "amazing," "compassionate," and "helpful." In these accounts, families feel heard and reassured, with frequent affirmations that the caregivers treat residents with respect and kindness, and that the facility consistently makes efforts to create a home-like environment for those living there.
Yet the picture is not uniformly positive. A recurring thread among the harsher accounts is that staffing and responsiveness can be problematic. Some reviews accuse the staff of ignoring residents, turning off call lights, and delaying basic needs such as bathroom assistance. Consistent complaints include slow or late medication administration and rude responses when families or residents attempt to advocate for themselves. One reviewer even attributes a sense of fear to the experience: on a particular COVID unit night, there is a stark claim of neglect and abuse, with a 90-year-old resident allegedly chased and yelled at by a staff member, and no staff available to tend to urgent needs. These allegations are powerful and serious, painting Riverview as a place where vulnerability can be exposed when staffing is insufficient or management overlooks red flags.
There are also critical notes about care gaps that go beyond occasional delays. Several reviewers mention insufficient staffing at times, with implications that regular care tasks - turning patients to prevent wounds, wound care, timely medication distribution - may not be performed consistently. A separate set of comments describes issues with accountability and communication, including a case where a wedding ring was stolen and not returned, with policymakers or administration failing to provide clear answers on safeguarding residents' assets. The sentiment in these reviews is that such incidents erode trust and raise questions about procedures that should protect residents and their possessions, especially in a setting where families entrust dearly to caregivers.
Finally, the reviews touch on a broader financial dimension and its impact on care. A particularly candid perspective suggests that the level of care correlates strongly with resources: "if you want your loved ones to have the best care, you need the money for a $25k/month facility," or else consider alternatives like Medicaid-supported living at home. This viewpoint underscores a pervasive concern about staffing levels and the ability to deliver high-quality care under financial constraints. It contrasts sharply with those who describe Riverview as a facility that, in some respects, rises above expectations, suggesting that the experience may hinge on factors like funding, management priorities, and consistent staffing.
Taken together, these reviews depict a facility that can be a source of genuine comfort and reassurance for some families, thanks to clean facilities, attentive and compassionate staff, and a culture that sometimes feels like a close-knit community. At the same time, the same Riverview is criticized by others for neglectful incidents, delayed care, unresponsive communication, and serious safety concerns - especially on the COVID unit and in situations where assets and personal safety are at stake. For anyone considering Riverview, the message that emerges is clear: tours and direct conversations with administrators and front-line staff are essential, and prospective families should inquire about staffing levels, response times to call lights, medication administration procedures, safeguarding policies for residents' belongings, and concrete plans to address any past or current concerns.
120 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverview At The Park Care And Rehabilitation Ctr is a skilled nursing facility located in Sainte Genevieve, MO. With a range of amenities and care services, this community provides a comfortable and supportive living environment for its residents.
The community offers various amenities to enhance the quality of life for its residents. There is a beauty salon where residents can pamper themselves, as well as cable or satellite TV in every room for entertainment. Community operated transportation is available for residents to easily access local areas and run errands. A computer center is also provided for those who want to stay connected with friends and family online.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options. Special dietary restrictions are catered to ensure that each individual's needs are met. Additionally, there is a small library where residents can relax with a good book and a gaming room for recreational activities.
The care services offered at Riverview At The Park Care And Rehabilitation Ctr are designed to provide 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. The staff also assists with medication management and meal preparation according to specific dietary requirements, including diabetes diets and special dietary restrictions.
There are plenty of opportunities for social engagement through various planned activities organized by the community. Residents can participate in fitness programs to maintain their physical health or join planned day trips for some outdoor adventures. Resident-run activities allow individuals to take charge of their own entertainment, while scheduled daily activities provide structure and fun.
Within close proximity to the community, there are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options available. This ensures that residents have easy access to the necessary amenities and healthcare services.
Overall, Riverview At The Park Care And Rehabilitation Ctr provides a comprehensive assisted living experience with an array of amenities, personalized care services, and convenient location options for its residents' comfort and well-being.
Riverview At The Park Care And Rehabilitation Ctr is located at 1100 Progress Parkway, Sainte Genevieve, MO 63670 in Ste. Genevieve County, Missouri
Riverview At The Park Care And Rehabilitation Ctr on seniors.fyi includes 3 photos including images showing interior, dining, lobby, decor, lighting, seating, seating area, and more.
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