St Ann's Healthcare Ctr

Pros

• Everyone is very sociable.
• Jennifer and Matthew are doing a great job caring for the resident.
• The staff make the most of the resources available.
• The building is clean and well-decorated.
• The staff are wonderful and caring.
• The residents are some of the most amazing people.

Cons

• The facility is infested with bed bugs.
• The management is dishonest and lies to residents.
• The food is terrible.
• The staff cannot be kept; there is a revolving door of medical staff, indicating it is understaffed.
• Pain medications were stolen multiple times and incorrect medications were given.
• Complaints filed with the state were lied about and reportedly disappeared.

Review

St Ann Assisted Living seems to be a place that inspires strong feelings on both ends of the spectrum. For some residents and families, it is a lively, sociable environment where people chat, smile, and look out for one another. The sense of community comes through in comments about how "everyone is very socialable" and how residents strike up friendships and feel connected to those around them. In some notes, the social atmosphere is cited as a real highlight, making daily living there a more enjoyable experience than one might expect in an assisted living setting.

Affordability is a recurring theme in the more positive remarks. Several reviewers emphasize that this is a low-income facility, and while it may not have "all the bells and whistles," its price point was a critical factor for both the resident and a family member. The reviewers repeatedly acknowledge that staff members do a great deal with the resources available, delivering care and attention that their loved ones value deeply. For those who are cost-conscious, the facility is portrayed as a practical option that prioritizes care and accessibility over luxury.

A specific expression of gratitude highlights the personal attention given to a resident who is considered a friend of the reviewer. Jennifer and Matthew are singled out for praise for their work with this friend, with strong appreciation for the care they provide. The message communicates deep satisfaction with the staff's dedication and the impression that, despite budget constraints, the facility's team is committed to doing a good job. In these notes, the staff's efforts are described as substantial and meaningful, underscoring a belief that compassionate, consistent care can thrive even when funds are limited.

However, the picture is not uniformly favorable. One reviewer presents a stark, cautionary account that contrasts sharply with the more positive experiences. Allegations described as a bed bug infestation, claims of dishonest management, and accusations that the food is terrible contribute to a sense of serious risk. The reviewer contends that there is a revolving door of staff, with medication being mishandled - stolen or given wrongly - and notes that a complaint filed with the state allegedly was not resolved. The warning is explicit: if someone cares about a loved one, they should avoid placing them in this facility. These strong criticisms paint a troubling scene of safety, reliability, and responsiveness concerns.

Another quick negative note adds that the facility is understaffed and unclean, reinforcing the perception that day-to-day operations may be inconsistent or insufficient to meet residents' needs. Taken together, these points suggest that for some families, there are significant perceived gaps in safety, hygiene, and staffing stability that would demand careful scrutiny before choosing this place.

Against the more critical accounts, a deeply positive review returns with a powerful testament to care and character. For about four months, the reviewer's mom has been at the facility and the experience has been described as "fantastic." The building is praised for being clean and well decorated, and the staff is described as wonderful and caring. The residents themselves are highlighted as some of the most amazing people, with meaningful social connections forming and health improvements attributed in large part to the loving attention and compassion of the staff. The review encourages prospective families to engage directly - visit the building, ask questions, and take a tour - emphasizing that the visit can help you determine whether it's a good fit, with a strong belief that you "won't regret it."

In summary, the accounts at St Ann Assisted Living present a broad spectrum of experiences. On one side lies a sense of community, affordability, and staff dedication that makes living there meaningful and manageable for low-income families. On the other side are serious and specific concerns about safety, cleanliness, medication handling, and management trust, described by one reviewer as a compelling warning to others. The common thread across these testimonies is a clear call for prospective residents and their families to perform due diligence: observe the environment, ask direct questions, tour the facility, and weigh the praise for compassionate care against the highlighted risks. For some, the place feels like a warm, affordable home where relationships flourish; for others, it raises alarms that merit careful consideration before making a commitment.

This part of Chester, Illinois, offers a variety of amenities and services that cater to residents' needs. With several places of worship located within a short distance, individuals can easily find spiritual support and community engagement. The proximity to cafes and restaurants provides convenience for dining options, while the nearby parks offer opportunities for outdoor recreation and relaxation. Access to physicians, hospitals, and pharmacies ensures that medical needs are easily met. Additionally, transportation services are available for those who may require assistance getting around the area. Overall, this neighborhood in Chester provides a range of resources to support senior living in a comfortable and convenient environment.

Places of Worship

• First Baptist Church (0.1 miles)
• First Christian Church (0.3 miles)
• St Mary's Catholic Church (0.3 miles)
• St John Evangelical Lutheran Church (0.6 miles)
• First Presbyterian Church (0.9 miles)
• Family Worship Center (0.9 miles)
• Grace Church Ministries (1.3 miles)

Cafes

• Ol' Farmhouse Cafe-Bakery (0.2 miles)
• Villainous Grounds (12.7 miles)
• Rustcafe Rust (12.9 miles)

Restaurants

• Bernasek's (0.4 miles)
• Moof's Bar & Grill (0.4 miles)
• St Nicholas Landmark (0.5 miles)
• Lucy's Place (1 miles)
• Domino's Pizza (1 miles)
• Asia Garden (1 miles)
• Tequila Mexican Restaurant (1 miles)

Parks

• Randolph County State Recreation Area (0.5 miles)
• St Mary's Covered Bridge (4.3 miles)
• Fort Kaskaskia State Park (6.4 miles)

Physicians

• Marion Eye Center (0.7 miles)
• Chester Clinic PC (1.9 miles)
• Joseph Molnar DO (1.9 miles)
• Marion Eye Centers & Optical (11.3 miles)
• Steeleville Family Practice (11.4 miles)
• Perryville Family Care Clinic PC (12.3 miles)
• Perry Kids Pediatrics (12.3 miles)

Hospitals

• Memorial Hospital (1 miles)
• Chester Mental Health Center (2.3 miles)
• Perryville Surgical Clinic (12.2 miles)
• Perry County Memorial Hospital (12.2 miles)

Pharmacies

• Walmart Pharmacy (1.7 miles)
• Victor Drugs (2 miles)
• Victors Medicenter Pharmacy (2 miles)
• Steeleville Pharmacy (11.3 miles)
• Prescriptions Plus Pharmacy (12.3 miles)
• Walgreens (12.9 miles)

Transportation

• Looks Alive Taxidermy (10 miles)
• U-Haul Neighborhood Dealer (12.2 miles)
• Take Me Drunk I M Home Ste Genevieve (12.7 miles)
• U-Haul Neighborhood Dealer (12.7 miles)