Southview Assisted Living & Memory Care

Pros

• The environment at Southview Assisted Living & Memory Care is described as beautiful, calming, and freshly decorated, with well-arranged furniture and no odors.
• Residents enjoy a variety of activities throughout the day, allowing for engagement and socialization.
• The staff is generally knowledgeable and friendly, providing personalized care plans that adapt to residents' changing needs.
• Many families find peace of mind knowing their loved ones are happy, healthy, and well taken care of in a resort-like atmosphere.
• The dining experience is highlighted as exceptional, with chef-prepared meals and an extensive menu that residents appreciate.
• Southview offers a range of amenities including walking paths, a library with computers, and various recreational activities for residents to enjoy.
• Families feel supported during the transition process into assisted living, finding the staff accommodating and understanding.
• Residents have reported forming great networks of friends within the community, enhancing their overall experience.

Cons

• The employee turnover rate is very high, leading to insufficient staff to assist with daily tasks.
• Money was stolen from a resident's room on multiple occasions, indicating a lack of security and oversight.
• Laundry was not done regularly, and residents were not always dressed on time, reflecting poor care.
• Medications were not administered correctly after staff changes, compromising resident safety.
• A family experienced poor communication from the staff and delays in responses to calls.
• Some caregivers appeared unqualified and did not adhere to COVID precautions seriously.
• The touring experience was described as overly business-like and lacking warmth, making it feel like a sales pitch rather than a welcoming visit.
• There were issues with clarity regarding caregiver responsibilities and potential overstepping of boundaries.
• Residents who required assistance may find the facility unsuitable, despite initial positive impressions from tours.

Review

Southview Assisted Living & Memory Care has garnered a wide range of reviews from residents and their families, portraying both positive experiences and significant concerns. Upon entering the facility, visitors often notice an immediate sense of warmth and friendliness as staff members greet them with a welcoming hello. The calming color palette and thoughtfully arranged furniture create a peaceful ambiance that’s conducive to relaxation. Common areas are bustling with activity, showcasing engaged residents either participating in organized events or enjoying conversations with each other. These elements contribute to an overall impression of a well-maintained environment focused on care and community.

One notable strength highlighted in many reviews is the extensive range of activities available throughout the day. Unlike some facilities that offer only limited scheduling, Southview provides consistent programming that caters to various interests and abilities. This ongoing engagement appears beneficial for residents who value social interaction and stimulation. However, there are contrasting opinions regarding staff support during these activities; while some found caregivers to be hands-on and attentive, others expressed dissatisfaction with staff availability due to high turnover rates contributing to insufficient assistance for daily tasks.

Appearance plays a considerable role in choosing Southview as well, with many praising the facility’s cleanliness and inviting aesthetic. The lack of unpleasant odors often found in elder care environments adds to the comfort level experienced by both residents and visitors alike. Each apartment boasts features such as front porches adorned with cheerful blue cushions, allowing residents to enjoy the outdoors comfortably while observing their surroundings. Nevertheless, it isn’t just the physical space that matters; some families reported troubling incidents involving theft or inadequate personal care services which sharply contrasted against this appealing backdrop.

Financial considerations also surfaced prominently within several reviews. While some families regarded Southview as a desirable option worth its price given its amenities—such as chef-prepared meals and engaging activities—others faced challenges related to cost-effectiveness amid lower quality service experiences. Instances were noted where additional fees were charged without corresponding fulfillment of services promised at move-in—such as timely dressing or medication administration—which raises critical questions about transparency in billing practices.

A recurrent theme among reviewers was communication—or rather, the deficiency thereof—between staff members themselves and between staff and families. Many felt there was room for improvement regarding information sharing around resident care needs or updates on health status changes affecting loved ones living there. Concerns such as inconsistent medication management further illuminated gaps in communication that could ultimately impact elder wellness within this setting.

Despite mixed reviews highlighting both positive groups on community spirit alongside negative reports on staffing issues, most reviews do recognize individual moments of exceptional care provided by certain team members at Southview when it mattered most during transitions into assisted living or memory care environments. Acknowledgments were made towards peer connections formed amongst residents who benefit from shared experiences together—a sentiment reflected especially positively when describing networking opportunities fostered by thoughtful programming offered at the facility over time.

In conclusion, while Southview Assisted Living & Memory Care offers numerous appealing aspects—from aesthetically pleasing decor to varied resident activities—the collective feedback conveys that potential new residents should thoroughly assess whether this environment meets their specific needs before making any commitments.

This part of Affton, Missouri offers a convenient location with easy access to essential amenities such as pharmacies, parks, theaters, restaurants, physicians, places of worship, hospitals, and cafes. With multiple Walgreens locations nearby for easy access to medications and health supplies, along with various parks for leisurely walks and outdoor activities, there is plenty to keep you active and engaged. Additionally, there are a variety of dining options ranging from fast food to sit-down restaurants like TGI Friday's and Culver's. Access to quality medical care is also readily available with several physician offices and hospitals in close proximity. Overall, this neighborhood provides a well-rounded community with everything you need for comfortable senior living.

Pharmacies

• Walgreens (0.6 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Schnucks (1.9 miles)
• Walgreens (2.1 miles)
• Dierbergs Markets (2.2 miles)
• Walgreens (2.4 miles)

Parks

• Grant's Trail (1.8 miles)
• Blackburn Park (2.7 miles)
• Francis Park (3.3 miles)
• Willmore Park (3.5 miles)
• Jefferson Barracks County Park (3.5 miles)
• Spellman Park (3.7 miles)
• Carondelet Park (3.8 miles)

Theaters

• Marcus Theatres (2 miles)

Restaurants

• TGI Friday's (2.1 miles)
• Wendy's (2.3 miles)
• Culver's (2.3 miles)
• McDonald's (2.4 miles)
• Taco Bell (2.4 miles)
• Friendly's Bar And Grill (2.5 miles)
• McAlister's Deli (2.6 miles)

Physicians

• Kebler, Robert Suburban Pediatrics (2.1 miles)
• Southwest Medical Center (2.7 miles)
• Signature Medical Group (3.2 miles)
• Mercy South Breast Csncer (3.6 miles)
• Esse Health (4.5 miles)
• Crown Vision Center Oa (5.5 miles)
• University Club Medical (5.9 miles)

Places of Worship

• St Matthias Catholic Church (2.5 miles)
• St Raphael the Archangel Church (2.8 miles)
• Christ the King Church (3 miles)
• Peace Lutheran Church & Preschool (3.3 miles)
• Old Orchard Church (3.7 miles)
• St Johns Lutheran Church (4.9 miles)
• St Ambrose Church (5.9 miles)

Hospitals

• Jefferson Barracks VA Medical Center (4.2 miles)

Cafes

• Starbucks (4.4 miles)
• Starbucks (4.9 miles)
• First Watch - Oakville (5.3 miles)