Rolla Manor Care Center
Save1800 White Columns Drive, Rolla, MO 65401
For more information about senior living options: (844) 490-3973
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Families describe Cedar Point Memory Care as a place where, in many ways, the care team strives to keep residents safe, comfortable, and connected with loved ones. Several accounts praise clear and proactive communication from staff and administration, noting that they are kept well informed about a relative's needs, progress in adjusting, and any concerns that arise. One family member highlighted the ability to celebrate life events, such as a large birthday party in the dining room, with the help of caring staff. A nurse named Morgan stood out in particular for being thoughtful and helpful, and administrators were commended for communicating in a way that all parties could understand. Overall, there is a strong sense of gratitude from some families for the hands and hearts that work with the residents, and a belief that Cedar Point has managed the challenges of memory care with competence and compassion.
Yet the picture is not uniform, and several voices describe significant concerns. One reviewer expressed a deep dissatisfaction, saying they did not like the facility at all. They felt nurses were lazy and rarely visible during visits, with frequent delays in responding to a resident's call button. The reviewer described a sense of neglect and frustration, expressing a determination to move their sister out of the facility after a long nine-month stay. They recounted a troubling incident in which a CNA allegedly held their sister down against her will to administer a COVID test, and they claimed the facility kept belongings after the resident's passing, despite requests to return everything. Their message was emphatic: they do not recommend the place and urged others to check on their loved ones constantly.
Another detailed critique centers on what a different family member saw as neglect and poor quality of care. They described long wait times for assistance, with the call button often taking two hours to elicit a response. They characterized the experience as neglectful and criticized the kitchen staff, accusing the main cook of showing little concern for residents' dietary needs and of manipulating meals because they were "too busy." The reviewer also alleged medication errors and inappropriate changes to prescribed regimens, ultimately concluding that they were glad to have left the facility. This account adds to the sense that, for some families, patient safety and appropriate care did not meet expectations.
On the positive side, other reviewers offered concise but heartfelt praise. One family member noted that their mom's stay was short but described the facility as a nice place with friendly staff, and that their mother enjoyed joking with the team. A simple statement - "Staff was very nice!" - was echoed by others who found the staff to be kind and approachable. Several accounts lauded the overall atmosphere, cleanliness, and the sense that residents appeared happy and content. The facility was repeatedly described as well-kept, with residents who looked relaxed and well cared for.
There are multiple affirmations of strong, supportive staff in broader terms as well. One review highlighted an "amazing facility" that was clean and well maintained, with residents who seemed joyful and at ease. The staff, particularly named individuals like Steven and Cassandra, were praised for going above and beyond in their duties, with a sense that they genuinely cared for the residents. A third positive note came from someone who had only visited a few times but consistently found the staff helpful and friendly, the building clean, and the residents cared for and happy. Taken together, these comments create a portrait of Cedar Point as a place where dedicated employees strive to create a warm and respectful environment, even as they acknowledge the ongoing pressures and possibilities for improvement in memory care.
In another strand of feedback, reviewers acknowledged that residents benefit from attentive care regardless of whether they are in the memory unit or the general unit, and that the food at Cedar Point is often better than at other skilled nursing facilities they have visited. They also appreciated when staff treated residents like family members, adhering to facility policies designed to honor each resident's dignity and personhood. However, there is also criticism of the dining experience from at least one reviewer who found the food to be exceptionally unpleasant, describing a specific combination - a vegetable soup paired with an egg salad sandwich - that caused a strong negative reaction. The reviewer urged families to bring meals from outside if possible or to seek a different facility. This juxtaposition underscores a recurring theme: high-quality care and meaningful staff-resident relationships can coexist with concerns about nutrition and food service quality.
Rolla Manor Care Center in Rolla, MO is a skilled nursing facility that provides comprehensive care and support for seniors. This assisted living community offers various amenities to enhance the quality of life for its residents.
Residents can enjoy the convenience of having a beauty salon on site, ensuring they can always maintain their appearance. They also have access to cable or satellite TV in their private rooms, allowing them to relax and enjoy their favorite shows. The community-operated transportation ensures that residents can easily travel to appointments or run errands.
For those who enjoy technology, there is a computer center equipped with Wi-Fi/high-speed internet. Residents can stay connected with loved ones or explore the online world at their own pace. The fully furnished accommodations provide comfort and ease for residents transitioning into their new home.
Rolla Manor Care Center also prioritizes wellness and offers a fitness room and wellness center for residents to stay active and engage in exercise programs. Additionally, there are plenty of opportunities for recreation with a gaming room, small library, and outdoor garden space.
The dining experience at this assisted living community is outstanding. Special dietary restrictions are catered to, ensuring that each resident's unique needs are met. Restaurant-style dining allows residents to socialize while enjoying delicious meals prepared by staff.
The care services provided include 24-hour supervision to ensure the safety and well-being of residents. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive the proper medications at the right times.
Residents can look forward to engaging activities organized by the staff, including planned day trips and scheduled daily activities. There are also resident-run activities where individuals can contribute ideas and organize events based on their interests.
Rolla Manor Care Center benefits from its convenient location near multiple establishments. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals all nearby – residents have easy access to a range of services and amenities both within and outside the community.
Overall, Rolla Manor Care Center offers a comprehensive assisted living experience that caters to the needs and desires of its residents. With various amenities, personalized care services, and a vibrant community atmosphere, this facility is an ideal choice for seniors in Rolla, MO.
Rolla Manor Care Center is located at 1800 White Columns Drive, Rolla, MO 65401 in Phelps County, Missouri
Rolla Manor Care Center on seniors.fyi includes 7 photos including images showing interior, healthcare, computers, bedroom, hallway, lighting, walkway, office, and more.
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