Autumn House Assisted Living

803 East 12 Th Street, Rolla, MO 65401

For more information about senior living options: (844) 490-3973

4.1 from 58 reviews
5 stars
38
4 stars
6
3 stars
1
2 stars
5
1 stars
8

Assisted Living Board and Care Home

Overall Review of Autumn House Assisted Living

Pros

  • pro Flo Feeler is praised for attentive care and assistance with residents' needs.
  • pro The physical therapy team is top notch, working hard and showing genuine care.
  • pro Betsy, the administrator, is described as awesome and supportive.
  • pro The staff are warm, friendly, and genuinely caring.
  • pro Hope provides updates and brings peace of mind to families.
  • pro Natasha Howell is thanked for going above and beyond.
  • pro The facility is friendly and clean, with excellent rehab, good food, and a pleasant environment.
  • pro Jen gave a tour that left the impression residents would be in capable hands.
  • pro Dawn Travis-Little is praised for making patients smile and feel welcome.
  • pro Nicole RN is described as compassionate and knowledgeable.
  • pro Dawn is described as a rockstar, ensuring families feel welcome and that loved ones are in good hands.
  • pro Rolla Health and Rehab is regarded by families as one of the best nursing homes in Rolla, with a home-like atmosphere.

Cons

  • pro The facility has gone downhill fast, is unhygienic, and the staff are unwilling to provide proper care or are poorly trained.
  • pro The reviewer calls the place a complete joke and would not recommend putting anyone there.
  • pro Not even one star; the staff are disrespectful and have been stealing money from a loved one.
  • pro A patient was not bathed for almost five days and an infection on their toe was missed.
  • pro The outside area that is fenced looks like a dump.
  • pro Staff allegedly refused to help move belongings, claiming it's the law when someone leaves the facility without professional advice.

Review

The collection of comments about Rolla Health & Rehabilitation presents a striking range of experiences, from heartfelt gratitude to sharp criticism. On one hand, there are multiple accounts that celebrate specific staff members and the care they received, painting a picture of a facility where genuine concern and professional effort can make a real difference for residents and their families. On the other hand, a substantial portion of the feedback centers on serious safety, hygiene, and management issues that left some families frustrated and worried about their loved ones' wellbeing. Taken together, the reviews depict a place where excellent moments and troubling lapses can exist side by side, depending on who you encounter and when you visit.

Several passages sing the praises of particular individuals who seemed to go above and beyond. Flo Feeler, identified as a med tech in the advanced recovery wing, receives repeated thanks for driving a loved one to progress and for combining clinical care with compassionate attention. Other names surface as beacons of support: Betsy, the administrator, described as "totally awesome" and someone who had the family's back; Lizzy, the nursing director, and a broad swath of the nursing and therapy staff are singled out for warmth and dedication. The physical therapy team is repeatedly highlighted as top-notch - hard-working, caring, and instrumental in helping patients regain strength. Dawn Travis-Little is praised as a welcoming presence who makes families feel secure about their loved ones' care, and Nicole, a registered nurse, is noted as especially compassionate and knowledgeable. Even the maintenance staff is praised for their attitude and reliability, and a therapy-rich environment is repeatedly cited as a strength. There are also mentions of specific supportive gestures - such as a staff member named Hope who provided updates and reassurance during a family medical crisis - illustrating the ways personal touches can offer families real peace of mind.

Yet the praise coexists with pointed criticisms and distressing anecdotes that cannot be ignored. Several reviewers describe the facility as unhygienic or poorly managed, citing experiences ranging from extended delays in basic care to lapses in safety, such as a patient left sliding halfway off a bed and references to the facility invoking implied rights to fall rather than prioritizing dignity and safe handling. Some families recount feeling that certain amenities or routines - like timely showers, appropriate medication changes, and reliable communication - were deficient, with comments about cold meals, broken chairs, a shortage of functional house phones, and concerns about COVID-related restrictions not being adequately addressed. In one strongly negative voice, a reviewer claimed issues of disrespect and alleged financial improprieties, insisting they would not recommend the facility and describing it as not a care facility at all. The tension between positive care experiences and these deeper concerns underscores how varied the day-to-day reality can be in a single rehabilitation setting.

A number of posts center on safety, respect, and the broader culture of care. The incident described where a family learned about a "right to fall" policy in a way that felt to them undermined the dignity of the patient points to ongoing questions about how risk management is communicated and enacted in practice. Other accounts recount missed or delayed treatments, questions about prescriptions and dosages, and situations that left families worried about infections or medical oversight. These narratives emphasize that even when the staff on the floor are kind and capable, system-level gaps - whether in procedure, policy interpretation, or resource availability - can erode confidence and lead to hard, long-term judgments about whether the facility continues to be the right place for a given loved one.

Amid the mixed feedback, several deeply personal stories illustrate how the facility can become a meaningful support during painful times. One veteran account recalls the care and dignity given to a mother with multiple myeloma, where the staff assisted from the moment of transfer to bed, ultimately providing a sense of warmth and comfort in a difficult end-of-life phase. The Bryson family's Christmas note honors a moment of hope and compassionate check-ins during a crisis that involved hospital transfers for the patient's husband, expressing gratitude for the staff member named Hope and for timely updates that offered peace amid uncertainty. These narratives highlight how, when communication is strong and staff members are responsive, families experience a sense of partnership and reassurance that their loved ones are in caring hands.

Overall, the reviews paint a facility that is very much a mosaic of experiences. For some families, Rolla Health & Rehabilitation feels like a place where dedicated professionals - nurses, therapists, aides, administrators, and even support staff - create a supportive, home-like environment with capable clinical care, clean surroundings, and genuine warmth. For others, serious concerns about hygiene, safety, medication management, and administrative responsiveness dominate their impression, sometimes accompanied by frustration over policies or ownership changes that they feel have diminished the quality of care. Potential residents and their families are left with a nuanced picture: the possibility of excellent, personalized care when the right staff are present, balanced against reports of systemic issues that can undermine safety and comfort.

If you're considering this facility for a loved one, the message seems to be to engage with the care team directly and form your own impression by meeting staff across shifts, visiting the therapy areas, and evaluating how the administration handles concerns as they arise. There are clearly standout individuals who can make a real difference in recovery and daily well-being, but there are also legitimate questions about consistency, safety practices, and resource management that deserve careful attention. The best approach may be to witness the care culture firsthand, weigh your loved one's specific needs against the facility's strengths and gaps, and have clear lines of communication established with both the care team and administration to ensure that dignity, safety, and progress remain the priority.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Autumn House Assisted Living in Rolla, MO is a comfortable and convenient community for seniors in need of board and care home services. Our fully furnished facility offers a range of amenities to ensure a pleasant living experience.

Residents can enjoy delicious meals in our dining room, where special dietary restrictions are accommodated. Housekeeping services are provided to maintain cleanliness and hygiene. Our beautiful outdoor garden provides a serene space for relaxation and leisurely strolls.

At Autumn House, we understand the importance of staying connected, which is why we offer telephone and Wi-Fi/high-speed internet access. Move-in coordination is available to make the transition into our community as smooth as possible.

Our dedicated staff provides assistance with daily activities such as bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to ensure residents receive necessary medical attention. Diabetes diets are catered to, and meal preparation and service is provided.

Transportation arrangements for medical appointments are available, ensuring residents can easily access healthcare facilities when needed. In addition to medical transportation, there are nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals that provide ample opportunities for social engagement and entertainment.

With scheduled daily activities organized by our staff, residents can enjoy a variety of engaging experiences within the community. Autumn House Assisted Living offers a caring environment where seniors can live comfortably while receiving the support they need.

Nearby Places of Interest

Located in Rolla, Missouri, this neighborhood offers a variety of amenities that cater to seniors looking for convenience and recreation. With numerous parks nearby such as Splash Zone Waterpark and Mark Twain National Forest, residents can enjoy outdoor activities and nature walks. Places of worship are abundant in the area, providing spiritual support and community engagement. In terms of healthcare, there are multiple physicians' offices and pharmacies within close proximity, ensuring easy access to medical services. Transportation options like City Cab and U-Haul make it convenient for seniors to get around town. Additionally, cafes such as The Purest Coffee and restaurants like American Taco Company offer dining options for residents to socialize and enjoy a meal. With theaters, hospitals, and educational facilities nearby, this neighborhood provides a well-rounded living environment for seniors seeking a vibrant community in Rolla.

Parks

  • Splash Zone Waterpark (0.1 miles)
  • Schuman Park (0.3 miles)
  • Ridgeview Park (1.4 miles)
  • Mark Twain National Forest (1.5 miles)
  • St James Park Entry (8.5 miles)

Places of Worship

  • First Presbyterian Preschool (0.2 miles)
  • Second Baptist Church (0.2 miles)
  • Grace Bible Church (0.2 miles)
  • First Baptist Church (0.4 miles)
  • Christian Campus House (0.4 miles)
  • First Assembly of God Rolla (0.4 miles)
  • Islamic Center of Rolla Missouri (0.4 miles)

Physicians

  • Allergy & Asthma Consultants (0.2 miles)
  • Heartland Cardiology (0.5 miles)
  • Rolla Neurology (0.8 miles)
  • Rolla Neurology Pain & Sleep Center (0.8 miles)
  • Wedgewood Dental: Linda Westmoreland , DDS (1.2 miles)
  • Dr David's Family Clinic (1.2 miles)
  • Medical Lab Services (1.2 miles)

Transportation

  • City Cab (0.5 miles)
  • U-Haul (2.4 miles)

Pharmacies

  • Sinks Pharmacy (0.5 miles)
  • Medley Pharmacy Inc. (0.7 miles)
  • Sinks Pharmacy (0.7 miles)
  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.1 miles)
  • Walmart Pharmacy (1.4 miles)
  • Sinks Pharmacy South (2.1 miles)

Cafes

  • The Purest Coffee (0.5 miles)
  • Starbucks (0.5 miles)
  • The Giddy Goat Coffeehouse (0.8 miles)
  • Scooter's Coffee (1.3 miles)

Restaurants

  • Douglas Company (0.6 miles)
  • El Maguey (0.6 miles)
  • Hoppers Pub (0.6 miles)
  • Public House Brewing Company (0.6 miles)
  • American Taco Company (0.6 miles)
  • IHOP (0.6 miles)
  • Hiro Bento House (0.6 miles)

Theaters

  • Regal Forum (0.6 miles)

Hospitals

  • DaVita Rolla Dialysis (1 miles)
  • Phelps County Regional Medical Center Medical Group (1.3 miles)
  • St John's Outpatient Surgery Center (2.1 miles)
  • East Central College Nurse Training (2.2 miles)
  • Phelps County Regional Medical Center (2.3 miles)
  • Phelps County Regional Medical Center (2.4 miles)

Frequently Asked Questions

Where is Autumn House Assisted Living?

Nearby Communities

Assisted Living in Nearby Cities

Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.