1700 East 10th Street, Rolla, MO 65401
For more information about senior living options: (866) 208-4318
Overall Review of The Arbors At Parkside
Pros
The staff at The Arbors is kind and caring, with helpers who are willing to pitch in and take care of the residents around the clock.- The Arbors in Rolla, MO is described as a cozy, comfortable community with an amazing staff.
- The Arbors at Parkside Assisted Living is friendly, clean, and feels like a home-like environment, with staff ready to help and answer questions.
- Parkside receives five stars and is highly recommended.
- The care is great, the rooms are clean, call lights are answered promptly, and the food is delicious, with staff greeting residents with drinks or snacks.
- The Arbors’ memory care focus and secure facility are seen as the right fit to help loved ones live a happy and safe life.
- The environment is intimate and welcoming, top of the line, and a simply stunning setting.
- The CMAs take very good care of the residents, contributing to a home-like atmosphere.
Cons
The reviewer notes that they are not a nursing home but a memory care facility, with a high cost of 5300 a month for 31 days and no transportation offered.- They pulled their mother out after almost two years, tired of arguing, after learning an appointment was scheduled with a doctor without their knowledge and the mother was taken to the appointment, which was later cancelled.
- The reviewer claims the mother was never dressed in the clothes provided, the food looked like a TV dinner, medications were prescribed without knowledge, and the mother rarely got fresh air; there were 5 UTIs in 7 months until hospice intervened, and the glasses were broken with no timely disclosure.
- They describe the experience as a headache, noting that about 100k worth of bridgework and dental work was lost without anyone informing them she was losing her teeth.
- They faced a 30-day notice process and were reminded they owed $172 for a day the mother wouldn’t be there; she was sent home with a walker they didn’t purchase, and with someone else’s bathrobe.
- The pharmacy used by the facility is owned by the same company, and they only fill a 14-day supply, making 30-day copays useless.
- Overall, it felt like the facility warehoused the reviewer’s mother for money.
Review
The Arbors At Parkside in Rolla, MO is best suited for families seeking a memory-care–focused, home-like setting where compassionate, around-the-clock staff create a warm daily life for a loved one. The facility positions itself as a secure, intimate community with a strong emphasis on resident comfort, good food, and personal attention from caregivers, nurses, and administrators. At approximately $5,300 per month for a 31‑day stay, the price reflects a memory-care footprint that prioritizes oversight and daily routines over hospital-level medical services. This is not a skilled-nursing environment, and families should expect assistance within the memory-care scope rather than a full clinical continuum.
Those who may want to consider alternatives include families needing reliable skilled nursing services, seamless transportation, and uncompromised transparency around medical decisions. The reviews repeatedly flag that Parkside is not a nursing home, and transportation is not routinely provided. When medical care becomes necessary, or hospital transfers occur, family members are left to coordinate logistics, which can create significant friction. For families that require strict medication governance, documented physician coordination, and fully predictable oversight of doctor appointments and prescriptions, other options may deliver more consistency and fewer surprises.
The strongest positives center on a caring, capable staff and a home-like atmosphere that many families value highly. Reviewers note a friendly, welcoming team, a clean and cozy environment, and a memory-care focus that emphasizes safety and personal interaction. The physical space has been described as attractive, with updated décor and a sense of warmth, and meals are repeatedly praised as well above average for the setting. When a resident is engaged, greeted warmly, and supported by attentive aides and nurses, daily life can feel dignified and pleasant, which matters deeply in memory care.
Yet the downsides may tilt the cost-benefit equation for some families. The most repeated concerns involve communication gaps and inconsistent adherence to stated policies. Instances where a doctor appointment was scheduled without a family member’s knowledge, miscommunication about transportation, and a lack of timely notification when changes occurred all point to fragile operational oversight. More troubling are reports of medical and personal-care oversights, missed dentures or glasses, multiple urinary infections before hospice involvement, and medication-management questions tied to a pharmacy owned by the same company, suggesting a structure where cost containment and policy rigidity may undermine resident safety and family trust.
These confluences of pros and cons shape a clear decision path: Parkside can deliver a high-quality, comforting memory-care environment with a devoted staff and a bright, homey feel, which can substantially offset the day-to-day burdens of caregiving for a dementia patient. However, the same environment relies on consistent communication, strict adherence to family-directed medical decisions, and transparent, proactive coordination of transportation and medication logistics. When those operational seams fray, even a well-loved staff and a pleasant ambiance may not compensate for the risk of miscommunication or unmanaged medical issues.
For families weighing options, the practical route is to test both the comfort and the controls. Request a transparent rundown of transportation policies, confirm how doctor appointments are scheduled and communicated, and insist on a clear medication-management protocol with documented involvement from the family. Inquire about oversight practices, staff-to-resident ratios, and how the administration handles red-flag incidents, from missed belongings to health concerns. If the aim is a secure, memory-focused home where kindness is constant and the living environment is inviting, Parkside earns trust based on its strengths; if reliability, strict policy adherence, and guaranteed, coordinated medical oversight are non-negotiable, exploring alternatives is prudent.
22 resident community capacity
Studio apartments
Memory Care
Skilled Nursing Facility
Beautician on-site
Cable or satellite TV
Dining room
Financing advice
Fully furnished
Garden
Guest parking
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Overnight guests
Party space
Respite or short term stays offered
Spa
Telephone
Wi-Fi/high-speed internet available
Transportation & parking
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions
Arts and crafts
Book club
Cooking club
Educational speakers / life long learning
Fitness programs
Games
Live musical performances
Religious services
English
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