Silverstone Place
Save2735 Eagleson Drive, Rolla, MO 65401
For more information about senior living options: (844) 490-3973
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The reviews paint a troubling picture of the facility, mixing occasional praise with a long list of serious concerns about safety, organization, and overall resident care. Across many accounts, the common thread is a sense that the place is chaotic and poorly managed, with the physical layout and staffing patterns amplifying dangers for residents who are already vulnerable. Commentators describe rooms housing infectious diseases placed beside areas with dementia, mental health issues, or physical injuries, creating a perceived risk of cross-contamination and confusion among staff and families. In short, several reviewers feel the environment is not arranged in a way that prioritizes safety or clear, consistent care pathways for different patient populations.
Safety and infection-control practices appear to be chronic areas of weakness. Reviewers repeatedly note the absence of basic safety equipment and measures, such as fall mats, proper restraints or protective supports to prevent injuries from falls, and adequate barriers to safeguard residents who are unsteady or confused. There are multiple allegations of residents repeatedly falling out of beds or being left without adequate precautions, resulting in head injuries and other harm. The lack of consistent hand hygiene and proper use of protective coverings, especially when entering rooms with infectious patients, is described as a pervasive problem, with some staff reportedly changing masks only when state inspectors arrive. These observations are connected to broader concerns about accountability and supervision, with new aides bearing the brunt of blame for mistakes while others' lapses go unaddressed.
The culture among staff emerges as another major theme, marked by tension, bullying, and a sense that long-tenured aides "run the show." Several reviews describe a divisive atmosphere where new staff feel targeted or undervalued, and where problems are attributed to newcomers rather than to systemic issues like understaffing or lack of training. There are accounts of a "gang-like" dynamic, with some workers defending certain colleagues while others feel unfairly criticized or blamed. This climate appears to undermine teamwork, hinder effective communication during incidents, and make it difficult for new hires to report concerns or receive fair consideration when they raise legitimate safety or care questions.
Neglect and quality of care are central concerns in many narratives. Families and visitors report missed or delayed care, with residents not receiving meals, water, or timely assistance when called. Specific cases include a resident who moved rooms to a new location with belongings left in a bag and not properly organized, a room described as dirty, and a caregiver who had to dust and clean a space that should have been maintained by staff. There are heartbreaking anecdotes of residents not receiving necessary supplies (such as pillowcases or routine hygiene items) for extended periods, and of residents suffering from UTIs, bedsores, and other complications that reviewers attribute to inadequate monitoring and delayed responses. A particularly alarming episode involved a grandmother who reportedly fell in a bathroom and was trapped under a walker for hours without help, illustrating a fear of neglect and slow response times.
Financial and administrative grievances also color many reviews. Families describe a system that feels opaque and inconsistent, with complaints about the handling of checks, payments, and the overall financial burden of care. One reviewer estimated the monthly cost at around 11,000 and described the care as neglectful in exchange for the price, suggesting that the financial relationship is not aligned with the quality of care provided. The combination of high costs, alleged neglect, and alleged mismanagement of logistics - such as misplacement of personal items upon moving rooms or delays in addressing routine maintenance - contributes to a sense that the facility is not reliably meeting expectations or state standards.
Amid the sea of negative impressions, a few reviews offer a contrasting perspective, highlighting moments of competence, compassion, and progress. Some observers describe the place as "a wonderful nursing home" with a hardworking staff and a capable therapy team that helped a resident recover and return home. They acknowledge challenges such as staffing shortages and growing pains but emphasize that management and staff were seen on the floor, showing dedication and willingness to improve. Other reviews commend the beauty of the building, the willingness of the management team to work with families, and a belief that improvements are being pursued. These positive notes suggest that, for some residents and families, the facility has redeeming qualities and may be capable of growth with supportive leadership and better systems.
Taken together, the collection of reviews presents a nuanced but troubling portrait. The most pressing concerns center on safety and infection-control practices, consistent and compassionate care, and a cohesive, respectful workplace culture. There is a clear sense that understaffing and insufficient organizational structure contribute to neglect and safety lapses, while a minority of accounts point to moments of genuine care, progress, and effective therapy. For families considering this facility, the stories emphasize the importance of visiting, asking pointed questions about staffing ratios, infection-control protocols, response times to call lights, and the steps management is taking to address longstanding safety and care issues. They also underscore the value of observing the on-the-ground reality - how staff interact with residents, how care plans are implemented, and whether the organization can demonstrate sustained improvements over time.
Silverstone Place in Rolla, MO is a skilled nursing facility that provides exceptional care and amenities for its residents. With a range of services and activities, your loved one can enjoy a vibrant and fulfilling lifestyle.
Residents at Silverstone Place have access to an array of amenities designed to enhance their quality of life. They can indulge in the on-site beauty salon for pampering sessions or unwind while watching their favorite shows on cable or satellite TV. Community-operated transportation is available for easy access to local destinations, and the computer center allows residents to stay connected with loved ones. The dining room offers restaurant-style dining, providing delicious meals prepared by professional chefs. The fitness room is perfect for staying active, while the gaming room provides opportunities for socializing and entertainment. The beautiful garden and outdoor spaces allow residents to enjoy nature, and the small library caters to reading enthusiasts. In addition, residents have access to Wi-Fi/high-speed internet throughout the community.
At Silverstone Place, residents receive 24-hour supervision from attentive staff who provide assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated team also manages medication administration and ensures that special dietary restrictions are accommodated.
A variety of engaging activities are available at Silverstone Place. Concierge services are provided to assist with any special requests or needs. Fitness programs cater to physical wellness goals, while planned day trips offer opportunities for exploration beyond the community's grounds. Resident-run activities encourage social connections among peers, and scheduled daily activities provide a structured routine that keeps residents engaged.
Silverstone Place benefits from its convenient location in Rolla, MO. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options nearby to meet various needs. Additionally, places of worship enable residents to practice their faith within a supportive community atmosphere. For those seeking cultural experiences, theaters can be easily accessed nearby.
Overall, Silverstone Place offers a warm and supportive environment for seniors who require skilled nursing care. With a wide range of amenities, care services, and activities, Silverstone Place ensures that residents can thrive and enjoy a fulfilling lifestyle.
Silverstone Place is located at 2735 Eagleson Drive, Rolla, MO 65401 in Phelps County, Missouri
Silverstone Place on seniors.fyi includes 3 photos including images showing assistance, and more.
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults
Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.