Riverside Nursing & Rehabilitation Center in Riverside, MO
Save4700 North West Cliffview Drive, Riverside, MO 64150
For more information about senior living options: (844) 490-3973
The staff provided wonderful care to residents. Therapists worked hard with residents to support their progress. The facility has an amazing physical therapy and occupational therapy program. The team is truly dedicated to residents' well-being. The environment is welcoming with loving and caring staff. The rehab programs help residents go home and regain function. Riverside has been a wonderful home for families, with directors and staff going above and beyond.
They were always remarkably hard to get ahold of. They directed medical bills to a relative who had no financial responsibility, even though the resident never lived there. After the resident's death, information was hard to obtain and staff couldn't direct callers to the right person. There was no condolence or expression of care in follow-up communications, making it seem the resident didn't matter. They refused to hospitalize a resident despite being responsible for the fall, contributing to a tragic outcome. The facility is severely understaffed, with remaining staff rarely able to answer call lights within 30 minutes. They left a grandparent in a room from midnight to 9 a.m. sitting in their own waste because the nurse call light was broken. The place is old and rundown, with poor cleanliness, a persistent sewer odor, and meals that are often late or not diabetic-friendly. They had a COVID outbreak and did not keep infected residents properly isolated, resulting in numerous cases.Riverside Nursing & Rehabilitation Center in Riverside, MO is best suited for families pursuing an aggressive rehabilitation track where the primary goal is to get a loved one home or back to a higher level of independence. The strongest case for Riverside rests on the therapy program: skilled physical and occupational therapy teams that many residents and families report as dedicated, practical, and capable of driving functional gains. When staff are present and engaged, residents receive attentive care, and the facility can feel warm, with personal connections forming between therapists, nurses, and families. For someone who needs rigorous rehab to regain mobility or self-care skills, Riverside can deliver meaningful progress.
Yet Riverside should not be the default choice for those who require consistently reliable oversight, transparent communication, and a consistently well-maintained, modern environment. A sizable share of reviews flag chronic understaffing, slow responses to call lights, and frequent communication gaps that leave families guessing about a loved one's condition or care plan. The most troubling accounts center on delays in basic safety needs, missed alerts about changes in health status, and a sense that administrative systems do not reliably connect families with the people who know the patient best. For families prioritizing 24/7 reliability and proactive incident reporting, alternatives merit serious consideration.
The facility's key strengths - its rehabilitation focus, approachable therapists, and some staff who genuinely go "above and beyond" - do offset the most serious concerns only in narrow, therapy-first scenarios. When therapy is the explicit aim, Riverside can produce tangible gains, and some residents report positive daily interactions with nurses and aides who demonstrate kindness and expertise. A clean dining room, visible dedication from certain team members, and moments of good communication exist, particularly when the administration is actively involved. However, these positives rarely neutralize the recurring downsides that drive most negative impressions.
The darker pattern in the reviews is hard to ignore: under-staffing, inconsistent supervision, and uneven accountability. Repeated notes describe calls for assistance going unanswered for long stretches, rooms and hallways not being kept up to standard, and safety events - falls, delays in hospital transfers, and families left without timely information. Allegations of mislaid belongings, unreturned calls, and even overt disrespect by some staff compound concerns about basic dignity and respect. In some cases, residents and families report clinical neglect or delays that could have serious consequences, undermining trust in the facility as a safe place to live or heal.
Practical decision steps matter if Riverside is under serious consideration. Prospective families should request a detailed, written care plan with assigned points of contact, and insist on real-time updates about any health changes. Before admitting, tour the therapy gym and observe a therapy session to gauge the cadence and quality of rehab services. Discuss staffing patterns - nurse-to-resident ratios, shift leadership, and how weekends are managed. Clarify the facility's protocols for call lights, incident reporting, and family notifications for transport to hospital or urgent changes in condition. Finally, verify a track record of housekeeping, pest control, and maintenance issues, and set expectations for timely communication and accountability.
Overall, Riverside presents a practical option for a very specific niche: a rehab-focused stay where progress toward discharge is the priority and families are prepared to be highly involved in oversight. For any family seeking steady, crystal-clear communication, consistently high staffing levels, or a consistently clean and modern environment, alternatives are strongly recommended. The combination of a robust therapy program with frequent, serious concerns about staffing, safety, and administrative responsiveness makes Riverside a facility to approach with a clear, proactive plan - and with a willingness to pivot quickly if the daily reality drifts from expectations.
180 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kansas City International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverside Nursing & Rehabilitation Center in Riverside, MO is a skilled nursing facility that offers a range of care services for seniors. The facility provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and special dietary restrictions are also part of the care services offered.
The community boasts several amenities to enhance the residents' stay. There is a beauty salon where residents can get pampered, as well as an on-site computer center and Wi-Fi/high-speed internet access for staying connected with loved ones. The fully furnished accommodations have private bathrooms and are designed to provide comfort and privacy.
Residents can enjoy delicious meals in the dining room with restaurant-style dining. The kitchenette allows for personal meal preparation if desired. Housekeeping services ensure that the living spaces are always clean and tidy.
For leisure activities, there is a fitness room and a gaming room for physical and mental stimulation. A small library is also available for reading enthusiasts. Planned day trips and resident-run activities provide opportunities for socializing and enjoying life to the fullest.
Located in Riverside, MO, this assisted living community offers convenience with various nearby amenities. There are two cafes, six pharmacies, 15 physicians, 11 restaurants, one hospital, and one place of worship in close proximity. Community-operated transportation is available to facilitate easy access to these nearby places.
Overall, Riverside Nursing & Rehabilitation Center provides comprehensive care services within a comfortable environment where residents can maintain their independence while receiving the support they need.
Riverside Nursing & Rehabilitation Center is located at 4700 North West Cliffview Drive, Riverside, MO 64150 in Platte County, Missouri
Riverside Nursing & Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, landscaping, bedroom, decor, hospital bed, nursing home, brick, garden, and more.
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