Coates Street Comfort Home

Pros

• The facility offers a safe, home-like environment.
• The staff are described as knowing residents by name and treating them as individuals, not numbers.
• Care is described as exceptional.
• Meals are cooked from scratch.
• The medical team is exceptional and stays on top of things.
• It's presented as a place for people to find direction and structure or to call home forever, with care that won't disappoint.

Cons

• The owner was very negative toward him, stating he would be there forever and that leaving would cause him to "sink."
• He alleges his rights were violated and that illegal activities occurred at the Comfort House.
• The facility allegedly used residents' UHC cards for facility use.
• He claims he was told he couldn't hotline them, which he considers illegal.
• Residents were told there was no hope and that they would be there until death.
• He describes feeling depressed and stuck, and is glad to be in a different facility.
• He rated the Comfort House one star for the rights violations.

Review

Looking for a place that feels like a safe, home?like environment where you're known by name rather than treated as just another resident? The hopeful message promises exactly that: exceptional care, meals cooked from scratch, and a medical team that stays on top of things. It is pitched as a place that can be a supportive home during a rough patch in life, or even a forever home where care never has to end. The overall tone of the description is upbeat and affirming: you won't be disappointed with the care you receive, and the staff are presented as genuinely invested in each person's well?being.

But beneath the glossy claims, the personal account from the Coates Street Comfort House in Moberly, Missouri tells a much more troubled story. The reviewer describes the owner as negative and controlling, recounting a direct message that implied the resident would be there forever and would "sink" if they tried to move out. Those words, said to the reviewer by the owner, are presented as a kind of threat or discouragement, and they are said to have been echoed to other residents as well. The account emphasizes that these statements were not only disheartening but reportedly false, casting doubt on the integrity of the facility's leadership and the atmosphere created within the home.

Crucially, the reviewer alleges serious rights violations tied to the operation of the Comfort House. They claim that the facility would use everyone's UHC (UnitedHealthcare) cards for facility use, rather than ensuring each resident could access their own benefits independently. This is described as part of a broader pattern of illegality in the facility's practices, culminating in a perception that residents were being deprived of their basic rights. The reviewer also recounts attempts to file a hotline or otherwise report issues, asserting that they were told they could not hotline the facility - and that this prohibition would be illegal. The narrative frames the Comfort House as actively suppressing residents' rights rather than safeguarding them.

In a further layer of critique, the reviewer asserts that residents were told there was no hope for improvement - that they would be there until death - and that such messaging contributed to a depressingly hopeless environment. The tone conveys a sense of manipulation and control, portraying the staff and leadership as discouraging residents from seeking change or asserting their rights. This combination of personal intimidation, rights suppression, and a bleak outlook is presented as a stark contrast to the advert's promises of individualized care and empowerment.

Despite these troubling experiences, the reviewer notes a transition to a different reality. They describe moving away from the Comfort House to Edina, Missouri, where they claim to be in a "much better facility." They also mention ongoing plans to move again and indicate that a guardian - who had previously overseen their affairs - would be in the process of having their rights restored within about a year. The tone suggests a sense of relief and hope that a more respectful, rights?respecting environment is possible elsewhere, alongside an expectation that independence and self?determination will gradually return.

Ultimately, the account closes with a strong judgment about the Comfort House itself: a one?star rating for "illegal rights to happen to your family member." The reviewer makes clear that their disillusionment stems not only from negative interpersonal dynamics with the owner but from what they describe as systemic abuses of residents' rights. The message leaves readers with a clear contrast between the advertised vision of a nurturing, empowering home and the alleged lived reality within this particular facility.

Taken together, the narrative paints a portrait of two markedly different experiences within the world of care facilities. On one side lies an idealized, welcoming image promising individualized attention, warm meals, and strong medical oversight. On the other stands a firsthand account of leadership that allegedly undermined autonomy, restricted rights, and fostered a place where residents could feel trapped and discouraged. The author's journey from Coates Street Comfort House to a newer setting in Edina underscores a broader truth: for some people, real safety and genuine home?like care depend as much on how staff treat residents and uphold rights as on the formal labels of care settings.

This part of Moberly, Missouri, offers a variety of amenities and services that would be beneficial for senior living. With multiple places of worship nearby, including Coates Street Presbyterian Church and St Paul's Anglican, residents have access to spiritual support and community engagement. There are also several cafes and restaurants within walking distance, such as Bean and Bubbas Burger Bar, providing convenient options for dining out. Accessibility to pharmacies like Good Neighbor Pharmacy and Hils Pharmacy ensures easy access to medications and health care needs. Additionally, proximity to parks like Moberly Parks & Recreation and Dog Park At Rothwell Park allows seniors to enjoy outdoor activities and exercise. With physicians' offices nearby, such as Mid-Missouri Eye Center and Heartland Neurology, residents have access to quality medical care in the area. Overall, this neighborhood in Moberly provides a convenient and comfortable environment for seniors looking to settle down in a vibrant community with convenient amenities.

Places of Worship

• Coates Street Presbyterian Church (0 miles)
• St Paul's Anglican (0 miles)
• Jehovah's Witnesses (0.1 miles)
• Grant Chapel AME Church (0.2 miles)
• Second Baptist Church (0.2 miles)
• Crossroads Baptist Association (0.2 miles)
• Southern Baptist Convention (0.2 miles)

Cafes

• Bean (0.1 miles)
• Coates Street Corner Grill (0.2 miles)
• Bean (0.4 miles)
• Memories Cafe (8.9 miles)

Restaurants

• Bubbas Burger Bar (0.1 miles)
• Shady Tuesdays Bar and Grill (0.2 miles)
• Shady's (0.2 miles)
• The Brick (0.3 miles)
• Wabash Inn (0.5 miles)
• Champs Chicken (0.5 miles)
• Lula's Tavern (0.6 miles)

Pharmacies

• Good Neighbor Pharmacy (0.2 miles)
• Hils Pharmacy (0.3 miles)
• Good Neighbor Pharmacy (0.8 miles)
• Walgreens (1.5 miles)
• Walmart Pharmacy (2.2 miles)

Transportation

• Bob's Sugar Creek Taxidermy (0.3 miles)
• 7800 Taxi (0.4 miles)
• U-Haul (1 miles)
• Double Header Decoys (1 miles)
• U-Haul Neighborhood Dealer (2.4 miles)

Parks

• Moberly Parks & Recreation (0.4 miles)
• Dog Park At Rothwell Park (0.8 miles)
• Lions Beuth Park (0.9 miles)
• Meinert Field (1.1 miles)
• Fox Park (1.2 miles)
• Orscheln Heights (2.8 miles)

Physicians

• Mid-Missouri Eye Center (0.6 miles)
• Heartland Neurology (0.6 miles)
• Foster Family Medicine (0.7 miles)
• Turnbaugh Surgical Associates (1.1 miles)
• Central Missouri Audiology & Hearing Aid Center (1.2 miles)
• Moberly Rural Health Clinic (1.5 miles)
• Moberly Physicians - Dr Stitzer (1.5 miles)

Hospitals

• Moberly Heart and Vascular (1.6 miles)
• My Eye Doctor (2.2 miles)

Theaters

• B&B Moberly 5 (2.3 miles)
• Moberly Five And Drive (2.3 miles)