The Westbury Senior Living

Pros

• The staff at The Westbury Memory Care Unit are described as professional, compassionate, competent, friendly, and patient.
• The cleanliness of the facility and the range of activities available are praised as being very good.
• Residents feel comfortable in their apartments, which offer a good amount of space and amenities like a washer and dryer.
• The community is well-regarded for offering all care options, from independent living to memory care.
• Staff members are consistently available to answer questions and provide support to families regarding their loved ones' needs.
• Meals provided at the facility are appreciated for being healthy and enjoyable for the residents.
• Positive experiences were noted regarding therapy and medication management for residents.
• The facility is considered one of the top places in the Columbia area, with excellent staff who stand out compared to other facilities.

Cons

• The facility was unable to adequately care for residents with higher physical needs, leading to safety concerns for those in wheelchairs.
• There have been issues with medication dispensing, response times when residents call for assistance, and a lack of preparedness upon resident returns from hospital stays.
• The staffing situation at The Westbury has been problematic, with reports of being understaffed and lacking consistency in care.
• Communication has been highlighted as a major issue, leading family members to take on responsibilities that should be managed by staff.
• There have been shifts where no nurses are present in the building, raising concerns about the quality of medical care available.

Review

The Westbury Memory Care Unit has garnered a reputation for excellence, primarily due to the dedicated and compassionate staff who work tirelessly to provide quality care. Numerous reviewers echo sentiments of appreciation for the professionalism, patience, and competence exhibited by the team; many express that they deserve a 5+ rating for their efforts. The caring nature of the employees is often highlighted as a crucial aspect of why families feel comfortable entrusting their loved ones to this facility. However, while most reviews reflect positivity regarding staff interactions, there are mixed experiences regarding specific care needs and operational challenges.

Many families have reported satisfaction with the overall environment at The Westbury Senior Living. The facility is noted for its cleanliness and range of activities tailored to engage residents meaningfully. One reviewer praised the community's structure, mentioning that it offers various levels of care?from independent living to assisted living and memory care options?making it an attractive choice for families seeking flexibility as their loved ones? needs evolve. This integrated approach allows residents to transition smoothly through different levels of care if necessary.

However, despite these strengths, some reviewers have identified significant shortcomings in the facility?s ability to accommodate residents with diverse physical needs. One family had to move their loved one out because she required more comprehensive skilled nursing than what The Westbury could provide; although she struggled with dementia, her wheelchair dependence meant that her physical requirements exceeded what was available in memory care. This review suggests that while Westbury excels for residents who can still walk and engage actively, it may not be suitable for those needing higher-level medical support or rehabilitation.

Communication has also emerged as a point of contention among several reviewers. Some families reported issues such as delays in medication dispensing and inadequate response times when residents call for assistance using their monitoring buttons. There were instances where families felt unprepared upon a resident's return from hospital stays due to a lack of communication from staff about follow-up care or changes in health status. Moreover, concerns were raised about understaffing issues leading to inconsistency in resident care and service delivery across various shifts.

While many reviews speak positively about resident comfort concerning room sizes and amenities?such as having in-unit washers and dryers?concerns regarding meal quality persist. Some have described meals as mediocre at best, indicating that food and dining experiences require improvement alongside other operational aspects like activity scheduling?specifically referencing instances where fitness classes were canceled without prior notice.

In conclusion, The Westbury Senior Living presents itself as a promising option within Columbia's senior living landscape, particularly lauded for its appealing facilities and admirable staff commitment to serving residents compassionately. Though numerous families commend the overall experience?and appreciate features such as room size and meal options?the reality is that challenges remain regarding adequately supporting all types of residents based on their individual medical needs. Ongoing issues related to staffing levels highlight areas ripe for improvement; transparent communication with families must also be prioritized moving forward. Ultimately, while many would recommend The Westbury based on personal experiences or positive observations about its staff and environment, there remains significant room for growth in ensuring comprehensive support aligns seamlessly with resident requirements across every unit type offered within their continuum of care.

Located in Columbia, Missouri, this area offers a variety of amenities that cater to senior living needs. With a range of restaurants including Truman's Bar & Grill and Rio Grande Mexican Restaurant within close proximity, residents can enjoy dining options without having to travel far. Nearby parks such as Longview Park and Stephens Lake Park provide opportunities for outdoor recreation and relaxation. For healthcare needs, there are several physicians' offices like Missouri Radiology Imaging Center and pharmacies like Target Pharmacy and Walmart Pharmacy conveniently located nearby. In addition, there are hospitals such as University Of Mo Health System and Harry S. Truman Memorial Veterans' Hospital for medical emergencies. Transportation options like Avis Rent A Car are available for easy travel around the area. Overall, this part of Columbia offers a blend of convenience, healthcare services, dining options, and recreational facilities suitable for seniors looking for a comfortable and accessible neighborhood to call home.

Restaurants

• Truman's Bar & Grill (0.9 miles)
• Rio Grande Mexican Restaurant (0.9 miles)
• Jazz A Louisiana Kitchen (1.7 miles)
• Andy's Frozen Custard (1.7 miles)
• Chick-Fil-A (1.8 miles)
• McDonald's (1.8 miles)
• Chipotle Mexican Grill (1.9 miles)

Parks

• Bonnie View Nature Sanctuary (0.9 miles)
• Longview Park (1.5 miles)
• Boone Play Park (1.7 miles)
• Stephens Lake Park (1.8 miles)
• Twin Lakes Recreation Area (1.9 miles)
• Twin Lakes Dog Park (2 miles)
• Douglas Pool (3.8 miles)

Physicians

• Missouri Radiology Imaging Center (1 miles)
• Missouri Digestive Health Center (1.2 miles)
• Skintuition (1.2 miles)
• De Spain Dermatology Center (1.2 miles)
• Restoration Eye Care (2.6 miles)
• Family Practice Inquiries Network Consortium (2.7 miles)
• Restoration Eye Care (3.3 miles)

Cafes

• Starbucks (1.2 miles)
• Panera Bread (1.7 miles)
• Papa's Cat Cafe (3.7 miles)
• JJ’s Cafe (4 miles)
• Lakota Coffee Company (4.1 miles)
• Starbucks (4.3 miles)

Pharmacies

• Target Pharmacy (1.7 miles)
• Walmart Pharmacy (1.9 miles)
• Kilgore's Medical Pharmacy (2.5 miles)
• CVS Pharmacy (2.5 miles)
• Schnucks (2.6 miles)
• Walgreens (3.7 miles)
• Kilgore's Medical Pharmacy (3.8 miles)

Hospitals

• Physical Medicine and Rehabilitation Clinic (3.5 miles)
• University Of Mo Health System (4.1 miles)
• Harry S. Truman Memorial Veterans' Hospital (4.1 miles)
• University Hospital Medical RCRDS Columbia (4.2 miles)
• St Helena Hospitals (4.2 miles)
• University of Missouri Orthopedic Center (4.2 miles)
• Student Health Center (4.3 miles)

Transportation

• Avis Rent A Car (3.7 miles)

Places of Worship

• Forum Boulevard Christian Church (3.9 miles)