8033 Holmes, Kansas City, MO 64131
For more information about senior living options: (844) 490-3973
Rehab of Kansas City South emerges in the collection of reviews as a place that many families and visitors find welcoming, clean, and staffed by people who genuinely seem to care. Across a broad spectrum of experiences, the facility is repeatedly described as a calm, well-kept environment where residents are treated with kindness, and where the staff - front desk, social workers, nurses, and activity coordinators alike - often go the extra mile to make every visit feel personal and reassuring. The tone is frequently one of appreciation for the warmth and professionalism shown by the team, even as a few critiques remind readers that no facility is without its challenges.
Cleanliness and atmosphere stand out as consistently strong elements. Reviewers repeatedly note that the building is very clean, with several mentioning that it does not smell like a typical nursing home and that areas such as lobbies and patient rooms feel fresh and well maintained. The care facilities' assertion that "Our residents do not live in our workplace. We work in their home" resonates with visitors who sense a home-like, respectful approach to daily life. Visitors describe entering spaces that feel orderly and sanitary, with many highlighting the pleasant scents and overall upkeep as important parts of a positive first impression.
The staff, particularly social workers and admissions personnel, receive a significant portion of the praise. Sharita Hayward, the social worker, is named repeatedly as a standout - described as helpful, knowledgeable, and patient in addressing concerns and coordinating services. Families report feeling heard and reassured by her and by other caring staff members who take the time to clarify questions and support transitions. The Admissions Director is also credited with making connections with residents, helping to create a welcoming, home-like atmosphere. In many accounts, the staff's friendliness - often accompanied by a genuine smile and a willingness to go beyond the basics - helps families feel confident about the care their loved ones will receive.
Activity, engagement, and quality of life for residents are highlighted in multiple reviews. Several accounts praise the facility's activity director and the variety of programs that keep residents engaged, with references to trivia events in the lobby, resident advocacy, and a robust activity department. One reviewer notes that the place is a comfortable setting for visits and that the environment supports interaction and participation. Music and entertainment are also mentioned as recurring, positive touches, with a monthly visit from a musician illustrating the thoughtful efforts to maintain a vibrant, engaging atmosphere for residents.
The overall care experience, including meals and daily routines, is described as attentive and respectful by many reviewers. Families speak of smooth transitions when placing a loved one at Rehab of Kansas City South, complimenting food quality and a sense of normalcy that helps both residents and families settle in. Several testimonials emphasize the facility's dedication to patient care, with phrases like "the staff really care about the residents" and "great care for my loved one." Even critics of the facility often acknowledge that staff members are kind, patient, and willing to answer questions, underscoring a generally positive impression of the care culture.
Yet, the collection also contains clear warnings and serious concerns that prospective families should consider. A few reviews describe problematic experiences, including a dirty room and bathroom, and a lack of timely cleaning before a transfer, as well as maintenance of shared spaces such as bathrooms. There are reports of management or operational issues affecting billing and vendor relations, including a claim that invoices went to collections and calls being blocked by the facility. Another strongly negative account details neglect and safety lapses: weight loss, multiple falls resulting in injuries, and a claim that a charge nurse said a patient was okay when serious issues were occurring. Complaints about call lights being withdrawn or ignored are described as illegal and indicative of broader safety concerns, with families filing formal complaints with state authorities.
These divergent experiences culminate in a nuanced overall impression. For many, Rehab of Kansas City South represents a well-run, welcoming environment where residents experience compassionate care, clean facilities, and robust engagement opportunities. The hospitality, attentiveness, and consistency of certain staff - especially Sharita Hayward and Sheree - are repeatedly cited as major positives that can make a substantial difference in a family's sense of security and satisfaction. The facility is also framed as a place that can feel like home, a sentiment echoed by residents and their families who describe personal connections with staff and residents alike and a sense of belonging within the community.
However, the negative feedback cannot be ignored. Instances of dirty rooms, insufficient cleaning, and concerns about safety and neglect present a warning that quality and safety must be continuously monitored. The vendor payment issues and communication gaps around billing add another layer of caution for some families evaluating the facility. The most severe concerns - serious injuries attributed to negligence, weight loss, and potential call-light issues - underscore the critical need for vigilant oversight, transparent operations, and accountable leadership to ensure that all residents can feel protected and well cared for at all times.
Overall, Rehab of Kansas City South appears to be a facility with strong merits and a notable capacity to provide compassionate, attentive care in a clean, welcoming environment. The experiences shared by families and visitors reflect a center that can feel like a home for residents, supported by a team that often goes above and beyond in its interactions. At the same time, the negative reviews serve as an important reminder that maintaining high standards - especially around safety, cleanliness, and reliable operations - is essential. For families considering this facility, the message is clear: there are many positive, personal stories of care and community here, but it is wise to conduct thorough, in-person visits, ask detailed questions about safety procedures, and review how the facility handles vendor relations and billing to ensure alignment with your loved one's needs and expectations.
Redwood Of Kansas City South is a highly regarded assisted living community located in the vibrant city of Kansas City, MO. Our community provides exceptional care services in a warm and inviting environment, ensuring that our residents receive the support they need to live a fulfilling and comfortable life.
As a skilled nursing facility, we offer around-the-clock supervision and assistance with daily activities such as bathing, dressing, and transfers. Our dedicated team of caregivers is trained to provide personalized care tailored to each resident's specific needs. From medication management to diabetes diets and special dietary restrictions, our staff ensures that all healthcare needs are met.
At Redwood Of Kansas City South, we believe in providing an enriching lifestyle for our residents. Our amenities are designed to enhance their well-being and promote engagement within the community. Residents can enjoy various amenities including a beauty salon for pampering sessions, cable or satellite TV for entertainment, computer center for staying connected with loved ones, and a fitness room for staying active and healthy.
Our dining options are thoughtfully crafted to meet any special dietary restrictions while offering restaurant-style dining experiences. Meals are prepared by our skilled chefs who prioritize nutrition and taste.
Engaging activities are an essential part of our community's lifestyle. We offer concierge services to assist residents in planning day trips and arranging transportation. Residents can participate in fitness programs to maintain their physical health or join resident-run activities that foster social connections. Additionally, scheduled daily activities ensure that there's always something fun happening within the community.
Located close to various amenities in the surrounding neighborhood, our community provides easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have everything they need nearby without having to travel far.
At Redwood Of Kansas City South, we strive to create an environment where residents feel safe, supported, and cared for while maintaining their independence and individuality. Contact us today to schedule a visit and see how our community can meet your needs.
Redwood Of Kansas City South is located at 8033 Holmes, Kansas City, MO 64131 in Jackson County, Missouri
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