Kendallwood Apartments in Kansas City, MO

Pros

• The staff at Kendallwood is consistently friendly, helpful, and attentive.
• Maintenance requests are handled promptly and professionally.
• The grounds and common areas are well maintained and clean, creating a welcoming environment.
• The apartments are modern, spacious, and equipped with updated appliances, carpet, and wood floors.
• The clubhouse, pools, and gym are well maintained and inviting.
• Kelsey and Linley are repeatedly praised for exceptional management and assistance.
• Residents frequently recommend Kendallwood to others, noting its value and quality of life.
• The community feels safe, quiet, and well managed, contributing to long-term residency.
• Move-in experiences are described as smooth and the units arrive ready.

Cons

• They report the office is closed during posted hours with no notice and that no one answers the phone.
• They describe the maintenance staff as awful and the leasing staff as rude and condescending when concerns are voiced.
• They say the complex is affordable but amenities are not functioning or adequately addressed.
• They allege they were scammed, paying $140 to sign up, only to be told nothing is available and not refunded.
• They say management has declined in willingness to maintain the property or respond to tenant issues.
• They accuse some staff of being unpleasant and racist, and of treating applicants poorly or throwing people out when requesting refunds.
• They label Kendallwood as horribly run and advise others to look elsewhere.

Review

Kendallwood Apartments (Rock Creek at Kendallwood) is best suited for families and long-term residents who prize spacious, updated apartments, a strong sense of community, and reliable maintenance within a thoughtfully landscaped, amenity-rich environment. The property's larger floor plans, modernized interiors, and well-kept grounds create a home-like feel that supports comfortable living without sacrificing access to conveniences. Prospective residents who value security features, code-protected access, and a layout that supports pets and gatherings will find Kendallwood a practical, appealing choice. The real draw lies in the combination of sizable spaces, ongoing upkeep, and a staff that, when operating smoothly, delivers a predictable, pleasant living experience.

Those who may want to consider alternatives are generally applicants who prioritize flawless, consistently responsive management and zero tolerance for communication gaps. Several reviews flag uneven customer service, with instances of hard-to-reach office staff and mixed experiences in addressing maintenance requests. Prospective renters who cannot tolerate sporadic responsiveness, or who require very transparent, proactive rent practices and a consistently calm leasing process, should weigh other options. Additionally, concerns raised about deposit handling and the optics of potential miscommunication warrant careful vetting before committing to a long-term lease.

The strongest pro line-up centers on value and service that actually shows up in everyday life. Updated appliances, generous square footage (including one-bedroom and larger layouts), and dependable maintenance responses create a reliable baseline for comfort. The property is described as clean, well-maintained, and aesthetically appealing, with amenities that include a gym, pools, a clubhouse, and valet trash service. The office and maintenance teams receive frequent praise for prompt attention and professionalism, and several long-time residents underscore consistent, attentive care from managers such as Linley and Kelsey. The result is a practical offset to occasional friction, delivering a living experience that can feel more like a well-managed, small-community neighborhood than a standard rental.

Even where maintenance and communication stumble, Kendallwood's advantages tend to surface as tangible, recurring benefits. The grounds and exterior spaces are repeatedly commended for their upkeep, the pools and clubhouse are highlighted when open, and the security-conscious design - coded entries, good external lighting, and well-kept common areas - adds to a sense of safety. Residents also note the value provided by substantial apartment sizes, the perceived quality of renovations, and the easy access to nearby services and major routes. In other words, the pros translate into real daily advantages that can significantly offset occasional administrative shortcomings, especially for households prioritizing space, convenience, and a community atmosphere over pristine, unblemished service at every touchpoint.

In terms of practical decision-making, Kendallwood suits those who want a stable, semi-urban lifestyle with a built-in social fabric. The property's events, neighborly feel, and visible pride of ownership from the maintenance and office teams contribute to a lived-in sense of belonging that is hard to replicate in newer, more transactional complexes. For renters who value responsive upkeep, the long track record of quick fixes and proactive care remains a compelling reason to choose these apartments, particularly for families with children or multiple occupants who benefit from larger units and multiple amenities. The drawbacks - sporadic communication gaps, occasional maintenance delays, and a few troubling anecdotes - are real but can be navigated with clear expectations and diligent questions during tours.

The final assessment places Kendallwood as a strong, practical choice for those seeking space, amenities, and a community-focused living experience at a reasonable price for the North Kansas City area. The decision hinges on tolerance for occasional administrative hiccups and the willingness to engage directly with the most responsive team members when issues arise. If the priority is to minimize surprises and insist on consistently flawless service, alternatives may be worth exploring. If family-friendly space, a robust amenity set, and a community-orientated management team are valued, Kendallwood warrants serious consideration, with a recommended emphasis on touring multiple buildings, meeting frontline staff, and obtaining current, written responses to key questions about maintenance timelines, rent adjustments, and guest access to amenities.

This area of Kansas City, Missouri offers a variety of amenities and services that cater to individuals seeking a comfortable and convenient lifestyle. With several physician offices nearby, including Elevate Holistics Medical Marijuana Doctors for alternative medical treatments, seniors can easily access healthcare services. There are also pharmacies like Walgreens and CVS within close proximity for medication needs. Places of worship such as North Cross United Methodist Church provide spiritual support, while cafes like Panera Bread offer a cozy setting for social gatherings. Additionally, North Kansas City Hospital is just a short drive away for any medical emergencies or regular check-ups. The presence of parks like Paradise Falls and Barry Platte Park provide opportunities for outdoor relaxation and recreation. Overall, this area offers a balance of healthcare, dining options, religious facilities, and recreational activities suitable for seniors looking for a vibrant community to call home in Kansas City.

Physicians

• Innocent O Anya MD (0.3 miles)
• Elevate Holistics Medical Marijuana Doctors (0.5 miles)
• Meritas Health Corporation (1.5 miles)
• Diagnostic Imaging Centers, P.A. (1.9 miles)
• Aggarwal Allergy Clinic (2.2 miles)
• Veterans Evaluation Services (3.2 miles)
• Graham Bruce D (3.5 miles)

Restaurants

• McDonald's (0.6 miles)
• 54th Street Grill & Bar (2 miles)
• Side Pockets (2.5 miles)
• Lost Bar (2.9 miles)
• Kate's Kitchen (3.3 miles)
• Taco Bell (3.6 miles)
• McDonald's (3.9 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.7 miles)

Places of Worship

• North Cross United Methodist Church (1.8 miles)
• Gashland Presbyterian Church (3.3 miles)
• North Oak Christian Church (5.4 miles)
• Calvary Chapel Church God (6.7 miles)

Cafes

• Panera Bread (1.9 miles)
• Friendly Bean Coffee (3.7 miles)
• Starbucks (4.3 miles)
• Panera Bread (6.6 miles)

Hospitals

• North Kansas City Hospital (3.5 miles)
• Saint Luke's Medical Group (6.6 miles)
• Rehabilitation Services (6.6 miles)

Parks

• Paradise Falls (3.8 miles)
• Barry Platte Park (4.9 miles)
• Bar K Dog Bar (6.2 miles)
• Budd Park (6.3 miles)

Theaters

• Liberty Cinema 12 (5.8 miles)