St Joseph's Home For the Aged

Pros

• Heisinger is wonderful.
• The staff are kind to residents.
• The building is clean and the staff are friendly and helpful.
• The rehab unit staff are wonderful, professional and personable, and the facility is clean and welcoming.
• Crystal and Jessica are awesome.
• All staff are pleasant and the atmosphere is welcoming.
• The facility has friendly staff, is clean, and has a lovely atmosphere.
• Caring staff and excellent PT and OT; the dining room is nice and breakfasts top notch.
• A kind, compassionate and knowledgeable staff; clean and comfortable surroundings; good food.
• Very clean and friendly.
• Always a great visit; everyone is nice and friendly.
• The weekday staff are super friendly; activities are fun and inclusive.

Cons

• Not enough help at night; long delays for assistance after pressing the call button.
• The facility isn't as good as it used to be.
• A family member reported that their father fell twice while being assisted, sat in a urine-soaked bed and in soiled pants for about 30 minutes, and ultimately died within four weeks.
• When residents needed help, staff sometimes did not respond promptly, leaving them unsure that anyone would come.
• Meals delivered to rooms could take an hour to an hour and a half, leaving residents hungry.
• The shared bathroom was difficult to use.

Review

Heisinger consistently leaves a positive impression on those who visit and stay there, with the overall tone of the reviews centering on warmth, cleanliness, and a genuinely caring staff. Visitors repeatedly describe the staff as friendly, kind, and attentive, and they note that the atmosphere is welcoming and calm. From the front desk to the nursing team, reviewers emphasize that the people who work at Heisinger treat residents with respect and compassion, making each person feel seen and valued. The everyday interactions - greeting residents, offering assistance, and taking time to listen - are highlighted as hallmarks of the facility.

Many families recount experiences related to loved ones who were admitted for rehabilitation or long-term care. In several accounts, a fall led to medical evaluation and rehab, with families expressing gratitude for how the staff handled the situation - Professional, personal, and thorough care that kept their loved ones safe and engaged. The rehab units are frequently praised for their cleanliness and organization, and families notice that therapy teams - PTs andOTs - provide hope and tangible progress. One reviewer specifically mentions the "caring folks and wonderful PT and OT" as a source of motivation to regain independence, and another notes the benefit of the dining room as a social space where residents can connect with one another during breakfast.

Cleanliness and a tranquil environment recur as strong positives. Reviewers repeatedly describe the facilities as spotless and well maintained, from the patient rooms to hallways, common areas, and outdoor spaces like patios. The overall ambiance - bright, neat, and welcoming - contributes to a sense of security and comfort for residents and their visitors. Several responses mention that meals look and smell appealing, and that food quality is good, with specific compliments to the dining experience and the variety available for residents. The quality of life is enhanced by small, well-appreciated touches, such as pleasant common rooms, comfortable lounges, and accessible outdoor seating.

Several named staff members stand out in the narratives for their exceptional care. Specific praise is given to Crystal and Jessica, who are described as "awesome," along with Bonnie, Paula, Jessica, and Tabitha for their supportive care. A particular nod is given to Jen, who is highlighted as making activities fun and inclusive during weekday visits. The presence of a chaplain, Jim Mueller, is also noted as a meaningful part of the resident experience, with stories of him personally coordinating chapel services and helping residents participate. The positive impressions extend beyond nurses to include aides and front-desk staff, who are described as friendly, respectful, and genuinely invested in resident well-being.

While the tone is overwhelmingly positive, a few reviews acknowledge areas for improvement and the realities of long-term care. One reviewer expresses a desire for more nighttime assistance, noting that waiting times after pushing the call button could be shorter and more predictable. Another account describes a difficult prior experience where a family member's decline underscored the importance of consistent, high-quality care around the clock. A separate comment highlights the need for practical adjustments, such as better pillow quality, and mentions the shared bathroom arrangement as a challenge for some residents. There are also reminders of the emotional weight of transitions, including a personal story about a family member who entered rehab with high spirits but faced a harsh decline, underscoring that even in a well-regarded facility, outcomes can be deeply human and sobering.

Overall, the consensus paints Heisinger as a welcoming, clean, and caring place where residents can receive attentive rehabilitation and compassionate daily support. Families appreciate the supportive environment for both physical recovery and emotional well-being, the opportunities to socialize and engage with staff, and the sense that their loved ones are treated with dignity and kindness every day. The combination of dedicated professionals, a clean and comfortable setting, and a warm, neighborly atmosphere creates a strong feeling that Heisinger is a place where residents can feel safe, valued, and hopeful about their recovery and daily life.

This area of Jefferson City, Missouri offers a convenient and diverse range of amenities for seniors looking to settle down. With several physicians and healthcare facilities nearby, including Family Care Associates and Capital Region Medical Center, residents can easily access quality healthcare services. There are also various dining options such as Paddy Malone's Pub, Theo's Midtown, and Chipotle Mexican Grill, providing a variety of cuisines to enjoy. For those who enjoy spending time outdoors, Washington Park and Jefferson Landing Historic Park offer beautiful green spaces for leisurely walks or picnics. Additionally, there are several places of worship in the vicinity for spiritual fulfillment. Overall, this neighborhood provides a well-rounded living environment with easy access to essential services and recreational opportunities.

Physicians

• Family Care Associates (0.6 miles)
• Amanda Rodemann DO (0.7 miles)
• Capital Region Physicians - Downtown Urgent Care (1.2 miles)
• Missouri Chapter of American (1.3 miles)
• Eyes On Missouri (1.4 miles)
• Capital Region Ob/Gyn Associates (1.4 miles)
• Mid-Missouri Medical Consultants (1.5 miles)

Restaurants

• Paddy Malone's Pub (0.6 miles)
• Big Whiskey's American Bar & Restaurant - Jefferson City (0.7 miles)
• Theo's Midtown (0.7 miles)
• El Jimador Mexican Restaurant (0.7 miles)
• J Vietnamese Cafe (0.7 miles)
• Kate & Ally's (0.7 miles)
• Chipotle Mexican Grill (0.7 miles)

Cafes

• Starbucks (0.8 miles)
• Peet's Coffee and Tea (0.8 miles)
• Panera Bread (1.2 miles)

Parks

• Washington Park (0.8 miles)
• Jefferson Landing Historic (1.2 miles)
• Community Park (1.7 miles)
• Jefferson City Parks, Recreation and Forestry Department (2 miles)
• Parks & Recreation (2.2 miles)

Transportation

• Avis Rent A Car (0.9 miles)
• ferson City Memorial Airport (JEF) (1.3 miles)

Pharmacies

• Schnucks (0.9 miles)
• CVS Pharmacy (0.9 miles)
• Walgreens (0.9 miles)
• Tolson Drug Store (1.3 miles)
• Tolsons (1.3 miles)
• Whaley's Pro-Care Services (1.7 miles)
• Whaley's East End Drug (1.7 miles)

Places of Worship

• The Oasis United Church of Christ (1 miles)
• Unitarian Universalist of Jefferson City (1 miles)
• St Joseph Cathedral (1.3 miles)
• Unitarian Universalist Fellowship (1.3 miles)
• Community Christian Church (1.4 miles)
• First United Methodist Church (1.4 miles)
• Carmelite Monastery (1.4 miles)

Hospitals

• Capital Region Medical Center (1.6 miles)