Citizens Memorial Healthcare Facility in Bolivar, MO
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1218 West Locust, Po Box 590, Bolivar, MO 65613
For more information about senior living options: (844) 490-3973
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The staff truly cares about every resident. The team is caring and compassionate, with strong leadership from the administrator. The activities staff rotates in new activities and tries new games and recipes. Volunteers regularly come in to play music for residents. The therapy department helps residents regain what they need to go home. CMHCF is the first choice for families seeking care. The facility hosts fundraisers to support resident projects. Team leaders are active in the Bolivar Chamber of Commerce and participate in holiday events. The nurses are among the best in the area. The facility provides excellent care, keeping residents comfortable and attended to.
The facility lied for over two years about a diagnosis being in the resident's records. The facility removed the air unit and the fan, causing extreme heat and hallucinations. A resident waited 14 hours to use the restroom. The facility refused to allow hospital transfers when issues arose. Long periods without showers occurred due to selective hiring and understaffing. A grandfather was found in a puddle of urine and his walker was taken away, leaving him wheelchair-bound. Access to a relative was denied due to HIPAA concerns, and pictures of the resident were posted on Facebook, appearing unprofessional.Citizens Memorial Healthcare Facility in Bolivar, MO is best suited for families that prioritize a warm, care-driven atmosphere with an active, rehab-focused program. The community shines when care teams are truly engaged with residents, when administrators are visible, and when therapy and activities are structured to help residents regain function and return home. For families who value a strong personal touch, meaningful volunteer involvement, and a culture that emphasizes resident well-being through therapy and social programming, CMHCF offers meaningful strengths.
The most compelling positives center on the staff's dedication and the facility's rehab orientation. Multiple reviews highlight caring, compassionate teams led by an involved administration, with therapy services that aim to restore independence and shorten hospital stays. The activities staff rotates engaging programming - new games, recipes, and music from volunteers - creating a lively, resident-centered calendar. Fundraisers and community participation further signal a facility that views residents as part of a larger ecosystem, not just occupants. For families seeking a place with a visible commitment to personal attention and meaningful activity, these elements can translate into real quality of life gains for residents.
Yet the picture is not uniformly favorable. Several reviews describe serious service gaps that would give any family pause: long waits for basic needs, limited responsiveness in urgent situations, and concerns about daily care routines. Reports range from extended restroom delays to periods without essential personal care, and there are accounts of temperature control problems and disputes over medical records. Communications challenges and inconsistent staffing appear in multiple accounts, with some families feeling out of the loop or unsure who is responsible for a resident's day-to-day needs. A few anecdotes describe situations where aides were scarce or turnover was high, leading to perceived lapses in supervision and routine care. These are not minor irritants; they touch daily safety and comfort.
The material benefits offered by CMHCF - careful, compassionate staff, purposeful therapy, and a robust activity program - partially offset the cons for families who can tolerate or mitigate the negatives through proactive engagement. When therapy is effectively coordinated and residents receive consistent activity options, the potential to restore function and maintain social well-being remains strong. The facility's community-minded culture and the hands-on involvement of administrators and volunteers add tangible warmth and stability that families often cite as a major comfort during a difficult transition. For residents with moderate care needs who can benefit from structured rehab and social stimulation without requiring near-constant assault-on-call responsiveness, these advantages can carry substantial weight.
However, several groups should seriously weigh alternatives before committing. Families who require rapid, reliable responses to calls and needs, or who depend on unwavering daily routines to prevent decline, may find CMHCF's documented gaps too risky. Those with higher medical acuity, complex nursing needs, or a history of repeated care plan adjustments will want to scrutinize staffing levels, call-back times, and the consistency of attendants. Privacy and access concerns - where families feel restricted from contact or timely information - also argue for exploring other options. In short, facilities with fewer reports of communication breakdowns, higher care consistency, and transparent operations may offer safer, more predictable environments for certain residents.
In sum, CMHCF embodies a caring, community-centered approach with genuine strengths in rehabilitation-focused care and resident engagement. The decision for or against this community rests on a clear-eyed assessment of how much value is placed on robust therapy, active programming, and a compassionate staff versus the importance of dependable daily responsiveness, transparent communication, and consistent caregiving. Prospective families should visit with questions about staffing ratios, call response times, and daily routines; directly address any lingering concerns about safety and oversight; and verify how recent experiences align with current operations. For the right resident and family, CMHCF can be a meaningful, life-affirming choice; for others, the cited gaps warrant careful exploration of alternatives that promise steadier day-to-day reliability.
111 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Citizens Memorial Healthcare Facility in Bolivar, MO is a top-notch assisted living community that provides exceptional care services and a wide range of amenities for its residents. Situated in a beautiful location, this facility offers skilled nursing services to cater to the needs of individuals requiring specialized care.
Residents at this facility can enjoy a comfortable and convenient lifestyle with various amenities available on-site. A beauty salon ensures that residents can always look their best, while cable or satellite TV allows for entertainment options. Community-operated transportation makes it easy for residents to access nearby locations, and a computer center offers technological resources for those who wish to stay connected.
For dining, residents can indulge in delicious meals served in the dining room, with restaurant-style dining ensuring an enjoyable experience. Special dietary restrictions are accommodated to meet individual needs. The facility also features additional spaces such as a small library and gaming room for leisurely activities.
To ensure the well-being of residents, 24-hour supervision is provided along with assistance with daily living activities such as bathing, dressing, and transfers. Medication management services guarantee that medication schedules are adhered to properly. Diabetes diets are also available for those who require it.
As for activities, the facility offers concierge services to assist residents with any requests or inquiries they may have. Fitness programs promote physical health, while planned day trips provide opportunities for exploration and socialization. Resident-run activities encourage engagement within the community, and scheduled daily activities keep residents active and entertained.
Additionally, there are numerous nearby amenities that contribute further convenience and accessibility to residents' lives. Cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals are all located conveniently close by.
Overall, the Citizens Memorial Healthcare Facility in Bolivar, MO is an exceptional assisted living community that prioritizes residents' well-being by providing excellent care services coupled with abundant amenities and convenient access to nearby establishments.
Citizens Memorial Healthcare Facility is located at 1218 West Locust, Po Box 590, Bolivar, MO 65613 in Polk County, Missouri
Citizens Memorial Healthcare Facility on seniors.fyi includes 8 photos including images showing interior, healthcare, decor, dining, lighting, outdoor, rehabilitation, facility, and more.
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