Shangri La Rehab & Living Center
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930 North East Duncan Road, Blue Springs, MO 64014
For more information about senior living options: (844) 490-3973
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The staff is on the floor helping residents and completing tasks, not sitting behind desks. Roxanna cleans the wing every day, keeping it spotless. Tina and Angela are caring, detailed nurses. Aubrey the social worker arranges transportation and ensures residents get to their doctor appointments. Randy, the director, helps, listens to concerns, and takes action to improve residents' lives. Shangri-La Rehab & Living Center is well run, clean, smells good, and is calm. The activities director goes above and beyond to keep residents happy. The food is awesome. The staff saved my sister's life and treats her with dignity.
One reviewer warns not to place a relative there, alleging the staff ignore residents and med administration is done only for the staff's convenience. Another reviewer calls the place terrible, claiming neglect that can lead to a resident's death. A family member asserts their mother died due to neglect and abuse at the facility. A commenter accuses the staff of theft and cautions against leaving valuables there. There are claims of residents being left in urine-soaked beds and unattended wounds. Several accounts describe falls or injuries from insufficient supervision and delayed responses to calls. Instances are reported of poor communication, with families unable to obtain timely information or confirm staff qualifications and vaccination policies. A report describes a hot beverage spilled on a resident, causing burns and hospital care. One reviewer urges readers not to take the risk, stating the facility neglects and could shorten a loved one's life.A wide range of experiences emerges from the accounts surrounding Shangri-La Rehab & Living Center. Some families and residents paint a picture of a compassionate, well-run facility where staff genuinely care about the people who live there, while others recount frightening encounters with neglect, poor communication, and safety lapses. Taken together, the reviews present a complex portrait: a place that some people hold up as a model of kindness and attentive care, and a place that others strongly caution against due to serious concerns about patient well-being.
On the positive side, many comments emphasize the warmth and dedication of the staff. Several reviewers highlight specific caregivers who made a meaningful difference. They describe nurses who are attentive about medications and changes in treatment, and social workers who coordinate transportation to appointments and even help with tasks such as arranging for a notary. Staff members named repeatedly include Roxanna, Tina, Angela, Felicia, Aubrey, and Randy, with many residents and families noting that these individuals go above and beyond to be personable, communicative, and hands-on in daily care. People frequently comment on a clean, calm environment where staff are actively on the floor, rather than hidden behind desks, and where the facility smells clean and the atmosphere feels welcoming. The activities director earns particular praise for creating engaging events that keep residents cheerful, and several reviews mention that the kitchen staff deliver good, enjoyable meals. In sum, for some families, Shangri-La is described as a facility where staff treat residents like family and where the overall culture centers on patient well-being and dignified care.
There are also many heartfelt testimonials from residents and families about the personal impact of the care. One reviewer, for example, expresses gratitude for staff who supported a father through a long period in the facility, describing the nurses as consistently compassionate and the overall care as attentive to his needs. Others share similar sentiments about being kept informed and involved, such as being accompanied to medical appointments or helped with important personal tasks. A resident who has been at Shangri-La for an extended period mentions feeling supported by both the care and the sense of community among staff and fellow residents. Overall, these anecdotes underscore a sense of trust, belonging, and appreciation for the people who work there when things are going well.
Yet the picture is far from uniform. A substantial portion of the notes are sharply negative, depicting a facility where neglect and miscommunication can have grave consequences. Some reviewers allege serious safety lapses, including residents falling, sustaining fractures, and experiencing prolonged pain or untreated injuries. There are accounts of delayed responses to calls for help, inadequate monitoring, and insufficient attention to basic needs, such as timely diaper changes and proper wound care. Several commenters recount incidents that led to hospital visits or worse, including infections and other complications tied to perceived neglect. The tone in these reviews is urgent and distressed, with calls for oversight and accountability.
There is also criticism aimed at the administrative and support sides of the operation. A recurring thread concerns the handling of medications, insurance coverage, and the availability of timely information when families need it most - such as weekends when offices may be closed. Several reviewers express distrust about how financial matters are being managed and the degree to which family members are kept in the loop about changes that affect care. Compounding these concerns are reports of unsatisfactory communication about staffing, vaccination policies, and other policy matters, with one update noting external political references and discussions that affected perceptions of care quality.
In addition to the explicit praise and explicit complaints, some entries reflect a nuanced view. A few people acknowledge that the facility may look older or not be the flashiest option in town, but still argue that the care and the people - especially the on-the-floor staff and the activities program - are strong points. Others, however, insist that regardless of appearance, the most important factor is reliable, compassionate care, which they say Shangri-La does not consistently provide according to their experience. This blend of praise and warning makes it clear that prospective families should weigh multiple perspectives and consider visiting the center in person to form their own impression.
Overall, Shangri-La Rehab & Living Center emerges as a place of significant contrasts. For some residents and families, it is a space of genuine care, respectful treatment, and practical support that helps patients feel seen and valued. For others, it is a place where safety concerns, slow responses, and communication gaps have had serious consequences, sometimes with tragic outcomes. The divergent experiences underscore the importance for anyone evaluating the facility to gather diverse firsthand accounts, review current conditions and staffing, observe daily operations, and prioritize clarity and accountability in conversations with the administration and care teams.
120 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Shangri La Rehab & Living Center in Blue Springs, MO is a skilled nursing facility that provides top-quality care to residents. Our community offers a wide range of amenities to ensure comfort and convenience for all residents.
To cater to our residents' personal needs, we have a beauty salon where they can pamper themselves and look their best. They can also enjoy their favorite shows and movies with access to cable or satellite TV. For transportation needs, our community operates its own convenient transportation service.
We value the importance of technology and offer a computer center with high-speed internet access for residents who want to stay connected and engaged digitally. Our dining room provides restaurant-style dining where residents can enjoy delicious meals prepared by our skilled kitchen staff.
There are various recreational spaces available within the facility, including a fitness room, gaming room, small library, and garden where residents can relax and unwind. Our housekeeping services ensure that living spaces are always clean and well-maintained.
Residents have private bathrooms in their fully furnished accommodations for privacy and comfort. Move-in coordination is provided to make settling into our community as smooth as possible.
At Shangri La Rehab & Living Center, the wellness of our residents is a priority. We have a wellness center equipped with trained staff who provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also offered to ensure residents receive their medications correctly.
Our dedicated team takes into consideration any special dietary restrictions or requirements that residents may have. Diabetes diets are available along with meal preparation and service tailored to individual preferences.
To keep our residents socially active and engaged, we offer various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services aim to cater to any additional needs or requests from our valued residents.
Additionally, Shangri La Rehab & Living Center benefits from its proximity to several amenities in the surrounding area. There are numerous cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals all conveniently located nearby.
Shangri La Rehab & Living Center strives to create a warm and inclusive community where residents receive exceptional care and enjoy a fulfilling lifestyle with access to outstanding amenities.
Shangri La Rehab & Living Center is located at 930 North East Duncan Road, Blue Springs, MO 64014 in Jackson County, Missouri
Shangri La Rehab & Living Center on seniors.fyi includes 6 photos including images showing building, exterior, architecture, windows, interior, brick, nursing home, parking, and more.
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