Shangri La Rehab & Living Center in Blue Springs, MO
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Information last verified:
930 North East Duncan Road, Blue Springs, MO 64014
For more information about senior living options: (844) 490-3973
The staff is described as caring and consistently on the floor helping residents. The facility is well run, clean, and has a calm, pleasant atmosphere. Nurses are attentive, with Stephanie highlighted as great at managing medications and needs. Admissions and social workers provide timely information and helpful arrangements. The director is available to help, listens to concerns, and takes action to improve residents’ lives. The kitchen staff and meals are praised as high quality. The activities director goes above and beyond to keep residents engaged and joyful. Staff treat residents like family, with warmth and respect. The facility has helped residents become more alive and happier, with improvements in wellbeing. Families express gratitude for the care and feel their loved ones are well cared for and safe.
The linens are horrible and dirty. The bathrooms are messy, with wound bags lying around. The food is the worst. They ignore residents who are hurting; that neglect is pitiful. Medication is dispensed at staff convenience rather than to meet patients’ needs. The facility is perpetually understaffed, and residents wait forever for assistance. The communication from the staff is awful; phones ring, voicemails aren’t available, and the receptionist is rude. The administration is unprofessional, with reports of neglect and potential fraud; this place should be shut down. A resident developed bed sores due to failure to turn him every two hours, leading to bacterial infections and sepsis.Shangri-La Rehab & Living Center in Blue Springs, MO, is best suited for families seeking a warm, home-like atmosphere where the daily lives of residents feel genuinely valued by on-site staff. This community can work well for seniors who respond to attentive caregivers, enjoy structured activities, and appreciate a staff presence on the floors rather than a secluded administrative desk. It is a fit for families who are willing to overlook the realities of an aging facility and who place priority on interpersonal warmth, personal touches from caregivers, and a sense that residents are known to the staff. Potential residents who prioritize clinical precision, stringent safety protocols, or a consistently pristine environment may encounter misgivings here, yet those who want a community where kindness and daily interaction from the team are evident may overlook some threadbare aspects.
Those weighing alternatives should consider facilities with demonstrably stronger safety records, steadier staffing, and clearer accountability structures. If a loved one requires highly reliable medical supervision, rapid response to needs, or advanced wound and infection control, it may be prudent to look elsewhere. Prospective movers should also be cautious if a preference exists for a consistently updated facility with modernized infrastructure, transparent administration, and a uniform standard of care that is not dependent on individual staff discretion. In short, Shangri-La can be a good fit for the emotionally oriented, but it demands thorough verification of current operations and ongoing performance before making a long-term commitment.
On the plus side, the strongest recurring themes in favorable feedback converge on the human side of care. Several residents and family members report on-floor staff who are hands-on, responsive, and genuinely engaged with residents’ day-to-day needs. When the team is on its game, care feels personalized: meds are monitored closely, daily routines are organized with attention to individual schedules, and activity programming keeps residents socially and mentally engaged. The kitchen and food program receive consistent praise in several solid accounts, and the culture of collaboration among nursing, dietary, and activity staff is highlighted as a real differentiator. This is not a sterile, impersonal facility; it offers moments of warmth, teamwork, and genuine concern that families value when choosing a living setting for loved ones.
Yet the negative experiences threaded through the reviews cannot be ignored. The most serious concerns center on safety and consistency: bedsores and infections attributed to insufficient turning and monitoring, delays in responding to calls, and a pattern of understaffing that can blunt the responsiveness expected in rehab and long-term care. Communication failures, misdirected or delayed information, difficulty reaching the right person, and perceived gaps between hospital discharge plans and on-site execution, appear frequently. There are also accounts of neglectful or dismissive behavior, and a few reports of unsafe practices, such as inadequate supervision and lapses in basic hygiene. Taken together, these persistent issues drastically temper the otherwise positive signs of compassionate care and cast a long shadow over care quality.
In evaluating the cons, it becomes clear that the risk is not uniform but unevenly distributed across shifts and wings. The most troubling red flags involve patient safety: bed sores turning into complications, unaddressed falls, and medical issues that escalate while waiting for attention. Administrative and staffing problems, understaffing, turnover, and inconsistent policy enforcement, amplify the problem by limiting the ability to deliver timely assistance, relay critical information, and coordinate care with families and external providers. Theft concerns and reports of mismanagement further complicate the decision, especially for families contemplating a facility where valuables and personal documents are part of the daily risk calculus. These are not trivial complaints; they signal potential systemic weaknesses that can directly affect a resident’s prognosis and quality of life.
For families weighing a decision, the prudent path is to verify, observe, and challenge. Plan multiple tours at different times, including evenings when staffing patterns may look different, and insist on speaking with front-line staff as well as administration. Ask concrete questions: what is the current nurse-to-resident ratio on the floor, what is the turning and turning-schedule protocol for at-risk residents, how are wound care and infection control practices implemented, and what steps are taken when a call light rings after hours? Request to review recent incident logs, state inspection summaries, and any corrective action plans. If possible, observe mealtime and med-pass procedures, and request contact with the director of nursing or the administrator to hear how they handle concerns raised by families. A transparent facility should readily provide these details and demonstrate ongoing improvement.
Ultimately, Shangri-La Rehab & Living Center presents a nuanced equation. It can be a good fit for families who prioritize a homey, compassionate culture and who can tolerate, or demand, a higher level of direct engagement from staff to offset the undeniable concerns about safety and consistency. For families where reliable, proactive clinical oversight and rock-solid administration are non-negotiable, this is precisely the kind of place that warrants cautious optimism tempered by due diligence. The decision hinges on verifying current staffing stability, ensuring robust safety protocols are in place, and confirming that the care philosophy aligns with the resident’s needs. If those boxes check out, Shangri-La can deliver a nurturing, respectful environment; if not, it is wise to keep exploring other options with clearer safety assurances and more predictable operations.
120 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Shangri La Rehab & Living Center in Blue Springs, MO is a skilled nursing facility that provides top-quality care to residents. Our community offers a wide range of amenities to ensure comfort and convenience for all residents.
To cater to our residents' personal needs, we have a beauty salon where they can pamper themselves and look their best. They can also enjoy their favorite shows and movies with access to cable or satellite TV. For transportation needs, our community operates its own convenient transportation service.
We value the importance of technology and offer a computer center with high-speed internet access for residents who want to stay connected and engaged digitally. Our dining room provides restaurant-style dining where residents can enjoy delicious meals prepared by our skilled kitchen staff.
There are various recreational spaces available within the facility, including a fitness room, gaming room, small library, and garden where residents can relax and unwind. Our housekeeping services ensure that living spaces are always clean and well-maintained.
Residents have private bathrooms in their fully furnished accommodations for privacy and comfort. Move-in coordination is provided to make settling into our community as smooth as possible.
At Shangri La Rehab & Living Center, the wellness of our residents is a priority. We have a wellness center equipped with trained staff who provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also offered to ensure residents receive their medications correctly.
Our dedicated team takes into consideration any special dietary restrictions or requirements that residents may have. Diabetes diets are available along with meal preparation and service tailored to individual preferences.
To keep our residents socially active and engaged, we offer various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services aim to cater to any additional needs or requests from our valued residents.
Additionally, Shangri La Rehab & Living Center benefits from its proximity to several amenities in the surrounding area. There are numerous cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals all conveniently located nearby.
Shangri La Rehab & Living Center strives to create a warm and inclusive community where residents receive exceptional care and enjoy a fulfilling lifestyle with access to outstanding amenities.
Shangri La Rehab & Living Center is located at 930 North East Duncan Road, Blue Springs, MO 64014 in Jackson County, Missouri
Shangri La Rehab & Living Center on seniors.fyi includes 6 photos including images showing building, exterior, architecture, interior, brick, nursing home, parking, outdoors, and more.
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