Dugan Memorial Home
Save26894 East Main Street, West Point, MS 39773
For more information about senior living options: (844) 490-3973
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The place comes across as very clean and well-kept, with residents who look well cared for and engaged. Reviewers describe people as clean and dry, sitting comfortably in their wheelchairs, and pleasantly interactive with both staff and visitors. There's a sense that families receive solid information when exploring potential placement for a loved one, and that the overall environment invites confidence and calm.
Staff warmth stands out repeatedly. The care they provide feels personal and attentive, and one standout shout-out goes to Koltlyn Phillips for the exceptional care shown to a loved one. Such recognition underscores a culture where individual caregivers can make a meaningful difference in daily life for residents, and where kindness and professionalism are consistently on display across the team.
There is also a strong sense of community and shared purpose in the activities and daily routines. A visitor who played piano for the residents observed that the staff were wonderful, and noted that it's not every day you encounter such kindness and respect in a nursing home. The overall tone is grateful and hopeful, with visitors expressing excitement about returning to add more moments of interaction and music to the residents' days.
Even from an insider perspective, the warmth is palpable. One reviewer who works there affirms that the people receive great care, and describes the place as honestly a great environment. The attribution of "great care" is paired with observations about a nice atmosphere and well-organized operations, reinforcing the impression that the facility runs smoothly and prioritizes the well-being of residents.
Family and friends repeatedly emphasize how welcome they feel when they visit. The staff's hospitality makes it easy to check on loved ones, and the experiences of outdoor visits and time spent with residents outside contribute to a sense of life and presence beyond the walls. For some, these visits are deeply meaningful - seeing a mother outdoors, for instance, is described as something that meant everything to the siblings involved.
The leadership team also earns praise, with the director of nursing (referred to as Hawkins) highlighted as a standout presence. Described as a beloved, caring leader, Hawkins helps reinforce the feeling that residents are valued and protected. This leadership vibe - coupled with the many positive, frequent interactions with staff - helps create an environment where families feel they can trust the care being provided.
Overall, the facility leaves a strong impression of cleanliness, courtesy, and dedicated care. Observers note clean interiors and well-kept outdoor spaces, a secure atmosphere that requires a pass code to enter, and staff who are both plentiful and helpful. It's clear that residents receive attentive, compassionate care, and that the atmosphere is welcoming not only to residents but to visiting families and friends who want to stay connected with their loved ones.
One notable caveat appears in a single, strongly worded critique regarding the flooring: the carpet is described as stained, discolored, worn, and potentially harboring bacteria. This concern prompts questions about why carpeting remains in a nursing home setting, suggesting an area where maintenance or a policy rethink could improve even further. While this is a clear point of dissatisfaction for at least one observer, it sits alongside a broad pattern of very positive experiences.
In sum, the reviews point to a facility that is clean, well organized, and dedicated to high-quality care. Residents appear comfortable and engaged, staff are consistently described as friendly and attentive, and families feel welcomed and respected during visits. The combination of compassionate caregivers, meaningful activities, and supportive leadership creates a reassuring picture, tempered only by the highlighted concern about flooring.
Dugan Memorial Home in West Point, MS is a skilled nursing facility that offers top-notch care and an array of amenities to its residents. The community provides a comfortable and inviting atmosphere with air-conditioning throughout the facility and fully furnished living spaces. Residents can enjoy various recreational activities in the gaming room, fitness room, and small library.
To enhance the well-being of its residents, Dugan Memorial Home offers devotional services off-site and mental wellness programs. Additionally, a wellness center is available for individuals to maintain their health and fitness.
The community takes pride in its excellent dining options, with restaurant-style dining provided in a spacious dining room. Special dietary restrictions are accommodated to ensure all residents' needs are met.
Dugan Memorial Home understands the importance of staying connected and offers amenities such as Wi-Fi/high-speed internet, cable or satellite TV, and access to a computer center. Transportation services are also provided for non-medical needs as well as transportation arrangements for doctor appointments.
The care services at Dugan Memorial Home are comprehensive, providing 24-hour supervision and assistance with activities of daily living. The staff is readily available through the 24-hour call system to attend to any urgent needs. Medication management, meal preparation and service, diabetic care including specialized diets are all part of the care program offered.
Residents can engage in a variety of activities within the community or participate in planned day trips facilitated by the concierge services. Community-sponsored activities and resident-run events create opportunities for socialization among peers.
Conveniently located near two pharmacies, three physicians' offices, four restaurants, places of worship nearby, and one hospital nearby ensures accessibility to essential services for residents at Dugan Memorial Home.
Overall, Dugan Memorial Home in West Point, MS provides a comfortable and caring environment where seniors can thrive while receiving high-quality skilled nursing care.
Dugan Memorial Home is located at 26894 East Main Street, West Point, MS 39773 in Monroe County, Mississippi
Dugan Memorial Home on seniors.fyi includes 5 photos including images showing windows, interior, plant, living room, library, bookshelves, piano, television, and more.
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