1122 North Eshman Avenue, West Point, MS 39773
For more information about senior living options: (844) 490-3973
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There is a chilling pattern that threads through these accounts: a beloved family member, already vulnerable due to serious health events, ends up in a place where care falls woefully short of what is expected and necessary. In one deeply personal account, a sister who had suffered two strokes and was bedridden required ongoing feeding and attentive daily care. The writer recalls a bed sore that began on her sister's rear and became so severe that it reached the bone, a frightening testament to neglect and insufficient turning, cleansing, and pressure relief. The account goes on to describe that this wound escalated to a hospital visit where it was revealed that the patient's muscles had tightened, a consequence the writer attributes to not being fed properly. The tone is plainly outraged: a place that should have been a sanctuary of care became, in their view, a source of harm and fear. The refrain is clear and unambiguous: this was a horrible place with staff who did not care.
The writer implores prospective families with a stark directive: do not put your family member here. The criticisms are blunt and repeated: the facility does not take proper care of patients, and medications were not administered as they should have been. The impact of these failures is not abstract; it is tied to real harm - the writer explicitly states that their mother had to be removed from the facility and that they have reported the place. The sentiment is not a casual complaint but a deeply felt condemnation, paired with a willingness to escalate the issue through formal reporting. The intensity of the condemnation is underscored by the declaration that, if possible, the reviewer would give the establishment negative stars, signaling a belief that the danger and neglect observed exceed the bounds of acceptable justification.
There is a persistent question about accountability and oversight in the facility. The reviewer expresses genuine disbelief that the place remains open, asking why no one seems to have answers. They describe the day-to-day experience with staff as deeply unsatisfactory: certified nursing assistants (CNAs) described as "super lazy," and nurses who do little beyond dispensing medications. The inquiry extends beyond the floor staff to leadership. Is there a Director of Nursing (DON) or an Administrator? The reviews suggest a breakdown in leadership and supervision that trickles down to patient care. The writer details their attempts to engage: leaving messages, arranging appointments, all of which were unheeded or unfulfilled. The repeated failure to respond to calls and to show up for scheduled meetings is presented as part of a systemic problem rather than an isolated incident.
The emotional heaviness of these experiences cannot be separated from the logistical failings described. The writer emphasizes the lack of communication as a constant barrier to proper care. They recount making multiple efforts to contact the facility - through phone calls and appointment setting - only to be met with silence or missed commitments. The refrain is a warning: the lack of accountability and reliability in communication translates directly into risk for residents. When a facility cannot be reached, cannot confirm care plans, and cannot consistently deliver medications or schedule follow-ups, it creates an environment where patients are vulnerable to neglect. The reviewer's insistence - "please don't choose this place for your loved ones" - reads as both a warning and a call to action for others to scrutinize the facility before considering admission.
Taken together, these accounts sketch a portrait of neglect that extends beyond a single incident. The bed sore that progressed to the bone, the untended medical needs, the assertion that medications were not administered on schedule, and the absence of responsive leadership collectively portray a pattern of harm and disarray. The reviewer's decision to remove a loved one from the facility and to report the experience signals a boundary crossed: when care deteriorates to the point of endangering a patient's health and when communication collapses, the family feels compelled to document and intervene. The entire narrative is shaped by an insistence that what happened is not an isolated mistake but a manifestation of deeper systemic issues within the organization.
For those weighing options in elder care, these voices offer a cautionary lens. They emphasize the importance of staffing levels, attentiveness to wound care and feeding needs, reliable medication administration, and clear, proactive communication from leadership. A facility's value is not measured by pretty hallways or glossy brochures alone; it is proven in the daily realities of whether CNAs are present, whether nurses are responsive, whether meals and medications are delivered on time, and whether families can reach someone who can provide real answers and accountability. The absence of these elements, according to the writer, is not tolerable when a loved one is depending on that care.
Ultimately, the impressions conveyed here argue for heightened scrutiny and for families to advocate vigorously for safe, transparent, and compassionate care. The writer's experience - two strokes, bedsores, feeding failures, and a breakdown in communication - paints a serious picture. It is a reminder that the stakes in elder care are incredibly high and that vigilance, documentation, and escalation to appropriate oversight bodies may be essential steps when a facility appears to underperform in ways that threaten a resident's health and dignity. If you are evaluating a care facility, these accounts suggest you should demand clear information about staffing, wound and feeding protocols, medication administration procedures, and a reliable point of contact for concerns - before making any decision that could affect a loved one's well-being.
The West Point Community Living Center in West Point, MS is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to its residents. Our community aims to provide a comfortable and enjoyable living environment for seniors, allowing them to maintain their independence while receiving the support they need.
Residents at our community can take advantage of various amenities designed to enhance their quality of life. We have a beauty salon on-site, where residents can pamper themselves and get their hair or nails done. They can also enjoy watching their favorite shows with cable or satellite TV in their fully furnished apartments. Our community-operated transportation ensures that residents have access to the transportation they need, whether it's for running errands or attending appointments.
For those looking to stay connected with technology, we offer a computer center as well as Wi-Fi/high-speed internet throughout the facility. Our dining room provides restaurant-style dining, where residents can enjoy delicious meals prepared by our staff according to special dietary restrictions if necessary. Additionally, our small library offers a peaceful space for residents to relax and enjoy reading.
We understand the importance of physical health, which is why we provide a fitness room and outdoor space for residents to stay active. A wellness center is also available for those who wish to focus on maintaining their mental and emotional well-being. Residents can engage in various activities such as gaming, planned day trips, resident-run activities, and scheduled daily activities organized by our dedicated staff.
The West Point Community Living Center prioritizes the safety and well-being of its residents by offering 24-hour call systems and supervision. Assistance with daily tasks such as bathing, dressing, transfers, meal preparation, and medication management is readily available. We also provide diabetes diets and cater to special dietary restrictions.
Our convenient location within close proximity to pharmacies, physicians' offices, restaurants, places of worship, and hospitals ensures that residents have easy access to essential services outside the community.
At the West Point Community Living Center, we strive to create a warm and supportive environment where seniors can lead fulfilling lives. We invite you to join our community and experience the comfort and care we provide.
West Point Community Living Center is located at 1122 North Eshman Avenue, West Point, MS 39773 in Monroe County, Mississippi
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