West Point Community Living Center

1122 North Eshman Avenue, West Point, MS 39773

For more information about senior living options: (844) 490-3973

2.8 from 6 reviews
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    Overall Review of West Point Community Living Center

    Cons

    • pro They claim their sister developed a bed sore so severe it reached the bone due to not being fed, indicating a severe lack of care.
    • pro They describe the facility as horrible with non-caring staff.
    • pro They say staff do not take care of patients and medications are not given as prescribed.
    • pro They state they removed their mother from the facility and filed reports.
    • pro They believe the place should be shut down and that it should not be allowed to operate.
    • pro They report a lack of leadership (no DON or Administrator) and poor communication, with appointments not kept or calls not returned.

    Review

    There is a chilling pattern that threads through these accounts: a beloved family member, already vulnerable due to serious health events, ends up in a place where care falls woefully short of what is expected and necessary. In one deeply personal account, a sister who had suffered two strokes and was bedridden required ongoing feeding and attentive daily care. The writer recalls a bed sore that began on her sister's rear and became so severe that it reached the bone, a frightening testament to neglect and insufficient turning, cleansing, and pressure relief. The account goes on to describe that this wound escalated to a hospital visit where it was revealed that the patient's muscles had tightened, a consequence the writer attributes to not being fed properly. The tone is plainly outraged: a place that should have been a sanctuary of care became, in their view, a source of harm and fear. The refrain is clear and unambiguous: this was a horrible place with staff who did not care.

    The writer implores prospective families with a stark directive: do not put your family member here. The criticisms are blunt and repeated: the facility does not take proper care of patients, and medications were not administered as they should have been. The impact of these failures is not abstract; it is tied to real harm - the writer explicitly states that their mother had to be removed from the facility and that they have reported the place. The sentiment is not a casual complaint but a deeply felt condemnation, paired with a willingness to escalate the issue through formal reporting. The intensity of the condemnation is underscored by the declaration that, if possible, the reviewer would give the establishment negative stars, signaling a belief that the danger and neglect observed exceed the bounds of acceptable justification.

    There is a persistent question about accountability and oversight in the facility. The reviewer expresses genuine disbelief that the place remains open, asking why no one seems to have answers. They describe the day-to-day experience with staff as deeply unsatisfactory: certified nursing assistants (CNAs) described as "super lazy," and nurses who do little beyond dispensing medications. The inquiry extends beyond the floor staff to leadership. Is there a Director of Nursing (DON) or an Administrator? The reviews suggest a breakdown in leadership and supervision that trickles down to patient care. The writer details their attempts to engage: leaving messages, arranging appointments, all of which were unheeded or unfulfilled. The repeated failure to respond to calls and to show up for scheduled meetings is presented as part of a systemic problem rather than an isolated incident.

    The emotional heaviness of these experiences cannot be separated from the logistical failings described. The writer emphasizes the lack of communication as a constant barrier to proper care. They recount making multiple efforts to contact the facility - through phone calls and appointment setting - only to be met with silence or missed commitments. The refrain is a warning: the lack of accountability and reliability in communication translates directly into risk for residents. When a facility cannot be reached, cannot confirm care plans, and cannot consistently deliver medications or schedule follow-ups, it creates an environment where patients are vulnerable to neglect. The reviewer's insistence - "please don't choose this place for your loved ones" - reads as both a warning and a call to action for others to scrutinize the facility before considering admission.

    Taken together, these accounts sketch a portrait of neglect that extends beyond a single incident. The bed sore that progressed to the bone, the untended medical needs, the assertion that medications were not administered on schedule, and the absence of responsive leadership collectively portray a pattern of harm and disarray. The reviewer's decision to remove a loved one from the facility and to report the experience signals a boundary crossed: when care deteriorates to the point of endangering a patient's health and when communication collapses, the family feels compelled to document and intervene. The entire narrative is shaped by an insistence that what happened is not an isolated mistake but a manifestation of deeper systemic issues within the organization.

    For those weighing options in elder care, these voices offer a cautionary lens. They emphasize the importance of staffing levels, attentiveness to wound care and feeding needs, reliable medication administration, and clear, proactive communication from leadership. A facility's value is not measured by pretty hallways or glossy brochures alone; it is proven in the daily realities of whether CNAs are present, whether nurses are responsive, whether meals and medications are delivered on time, and whether families can reach someone who can provide real answers and accountability. The absence of these elements, according to the writer, is not tolerable when a loved one is depending on that care.

    Ultimately, the impressions conveyed here argue for heightened scrutiny and for families to advocate vigorously for safe, transparent, and compassionate care. The writer's experience - two strokes, bedsores, feeding failures, and a breakdown in communication - paints a serious picture. It is a reminder that the stakes in elder care are incredibly high and that vigilance, documentation, and escalation to appropriate oversight bodies may be essential steps when a facility appears to underperform in ways that threaten a resident's health and dignity. If you are evaluating a care facility, these accounts suggest you should demand clear information about staffing, wound and feeding protocols, medication administration procedures, and a reliable point of contact for concerns - before making any decision that could affect a loved one's well-being.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Golden Triangle Regional (12 miles away) Golden Triangle Regional (12 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The West Point Community Living Center in West Point, MS is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to its residents. Our community aims to provide a comfortable and enjoyable living environment for seniors, allowing them to maintain their independence while receiving the support they need.

    Residents at our community can take advantage of various amenities designed to enhance their quality of life. We have a beauty salon on-site, where residents can pamper themselves and get their hair or nails done. They can also enjoy watching their favorite shows with cable or satellite TV in their fully furnished apartments. Our community-operated transportation ensures that residents have access to the transportation they need, whether it's for running errands or attending appointments.

    For those looking to stay connected with technology, we offer a computer center as well as Wi-Fi/high-speed internet throughout the facility. Our dining room provides restaurant-style dining, where residents can enjoy delicious meals prepared by our staff according to special dietary restrictions if necessary. Additionally, our small library offers a peaceful space for residents to relax and enjoy reading.

    We understand the importance of physical health, which is why we provide a fitness room and outdoor space for residents to stay active. A wellness center is also available for those who wish to focus on maintaining their mental and emotional well-being. Residents can engage in various activities such as gaming, planned day trips, resident-run activities, and scheduled daily activities organized by our dedicated staff.

    The West Point Community Living Center prioritizes the safety and well-being of its residents by offering 24-hour call systems and supervision. Assistance with daily tasks such as bathing, dressing, transfers, meal preparation, and medication management is readily available. We also provide diabetes diets and cater to special dietary restrictions.

    Our convenient location within close proximity to pharmacies, physicians' offices, restaurants, places of worship, and hospitals ensures that residents have easy access to essential services outside the community.

    At the West Point Community Living Center, we strive to create a warm and supportive environment where seniors can lead fulfilling lives. We invite you to join our community and experience the comfort and care we provide.

    Nearby Places of Interest

    Places of Worship

    • House of Life Freedom Ministry (1 miles)
    • Northside Christian Church (1.3 miles)
    • Trinity Baptist Church (1.4 miles)
    • Episcopal Church of the Incarnation (1.6 miles)
    • Mount Zion Missionary Baptist Church (3.2 miles)
    • Payne Chapel Missionary Baptist Church (4.5 miles)
    • Third Union Missionary Baptist Church (8.5 miles)

    Pharmacies

    • Rose Drug Company (1.4 miles)
    • Point City Drugs (1.6 miles)
    • Walmart Pharmacy (13.2 miles)
    • Community Pharmacy (13.5 miles)
    • Walgreens (13.5 miles)
    • Epic Pharmacies (13.6 miles)
    • Chris' Pharmacy (13.6 miles)

    Restaurants

    • Anthony's Good Food Market (1.5 miles)
    • Tin Lizzie Cafe (1.6 miles)
    • KFC (2.9 miles)
    • A Touch of Home Restaurant & Bakery (3 miles)
    • Proffitt's Porch (10.2 miles)
    • Lackies (12.8 miles)
    • Taco Bell (12.9 miles)

    Physicians

    • Skin & Allergy Clinic (1.6 miles)
    • Women's Healthcare Associates (1.7 miles)
    • Dr Billington's Office (1.8 miles)
    • FastCare (12.5 miles)
    • Women's Group (13.1 miles)
    • Oral & Facial Surgical Center (13.3 miles)
    • Eden Body Sculpting / Health Additions (13.3 miles)

    Hospitals

    • North Mississippi Medical Center-West Point (1.7 miles)
    • Pioneer Community Hospital Of Aberdeen (14.7 miles)
    • Monroe Regional Hospital (14.7 miles)
    • Pioneer Health Services Of Monroe County (14.7 miles)

    Transportation

    • Delta Air Lines (12.1 miles)
    • Golden Triangle Regional Airport (GTR) (12.2 miles)
    • Genesee & Wyoming Railroad Services (14.7 miles)
    • Paccar (14.7 miles)

    Theaters

    • Malco Theather Columbus (12.9 miles)
    • Malco Columbus Cinema (13 miles)

    Parks

    • Dog Town (14.6 miles)
    • Drill Field (14.7 miles)

    Frequently Asked Questions

    Where is West Point Community Living Center?

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