Dorcester West
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305 Church Ave, Long Beach, MS 39560
For more information about senior living options: (844) 490-3973
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The facility is filthy. The reviewer wouldn't even trust this place with their pets. The facility owes two refunds to a veteran but has not issued them. One refund (December 2024 rent) was said not to be due, yet remains unpaid. The refund for the veteran's partial stay was not issued despite weeks of contact attempts. The owner/operator, Nekole Predium, is described as giving the runaround and delaying refunds. The reviewer states there are no intentions of issuing the refunds and has reported the matter to the VA legal department, implying dishonesty.A recent account paints a stark picture of a facility described as utterly filthy and unfit for anyone, even a pet-friendly opinion. The reviewer doesn't pull punches, stating outright that there is no way they would allow their own animals to stay at the place. The harsh assessment sets the tone for a broader grievance that centers on the treatment of a veteran and the financial remedies that were promised but never delivered. The framing is personal and pointed: cleanliness is not just a matter of appearance, but a reflection of care and respect for those who rely on the facility.
The core of the complaint revolves around two refunds that are reportedly owed to a veteran. The first concerns December 2024 rent. According to the reviewer, this amount is not due to the veteran because he had already left the facility at the end of November. Yet, the money was allegedly charged for December anyway, creating a sense of needless financial demand after departure. The second refund concerns a partial stay in November, when the veteran had only been there for a couple of weeks before being relocated to Tennessee with his family. The reviewer emphasizes that these charges and the ensuing refunds are intertwined with a hoped-for resolution that never materialized, casting a shadow over the facility's financial practices during a critical transition period for the veteran.
The narrative highlights the veteran's situation as already challenging, and the reviewer stresses that the veteran has endured a lot. There is a strong sense of urgency and advocacy in describing the veteran's wellbeing, implying that the person's needs and dignity should come first. The reviewer's tone conveys frustration not simply at billing errors, but at a failure to acknowledge and rectify the veteran's hardships. The emphasis on the veteran's circumstances underscores a belief that the facility's management should act with promptness and sensitivity in resolving such issues, especially when the person involved has already faced significant hurdles.
Over several weeks, the veteran and their supporters say they made persistent attempts to obtain the refunds. The communications - phone calls and texts - are described as met with a "runaround" from Nekole Predium, identified as the owner and operator of the facility. The repetition of delays and evasive responses paints a picture of resistance rather than cooperation, according to the reviewer. Despite persistent outreach, the promised refunds were not issued, and the clock continued to tick without a satisfactory resolution. The sense of ongoing obstruction is a central thread that runs through the account, amplifying the sense of frustration and disillusionment with the facility's responsiveness.
In what the reviewer characterizes as a decisive escalation, they reported the matter to the VA legal department. This step suggests a belief that the situation warranted formal oversight and reminded the facility that veterans and their representatives have avenues for recourse beyond ordinary customer service channels. The reviewer asserts that the outcome of this escalation appeared predictable to them - namely, an impression that there were no intentions to issue the refunds. While these are the reviewer's claims, they anchor the narrative in a belief that administrative remedies were necessary to protect the veteran's interests and to hold the facility accountable.
The closing sentiment is a sharp moral rebuke that blends personal offense with a broader condemnation of the facility's ethics. The reviewer invokes a proverbial moral check - "God don't like ugly" - to assert that the facility's conduct is not merely poor business practice but morally wrong. The message is emphatic: this is not an honest facility. The intensity of the condemnation is underscored by the repetition and the expletive-laden emphasis, signaling a deep sense of betrayal and a warning to others who might consider relying on the same service.
Taken together, the account weaves a narrative of a place that fails on cleanliness, collapses under the weight of administrative delays, and leaves a vulnerable veteran financially and emotionally unsettled. The alleged lack of accountability, as described by the reviewer, extends from the physical condition of the facility to the handling of refunds and the response to veterans' concerns. The result is a strongly negative portrayal that blends frustration over basic hospitality failures with a moral indictment of the business practices involved. The veteran's welfare, the reviewer implies, should have been the priority, but the experience instead left them with unresolved refunds and a lasting impression of dishonesty.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Gulfport-Biloxi Regional (6 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Dorcester West is an assisted living community located in the charming city of Long Beach, MS. Nestled in a peaceful and serene neighborhood, our community offers a variety of amenities and care services to ensure the comfort and well-being of our residents.
At Dorcester West, we understand the importance of spirituality in one's life. That is why we provide devotional services off-site, allowing residents to nurture their faith and engage in meaningful religious activities. Our indoor common areas are thoughtfully designed to promote social interaction and offer a cozy space for residents to relax or engage in recreational activities.
We prioritize the health and well-being of our residents, particularly those with diabetes. Our dedicated staff is trained to provide specialized diabetic care, ensuring that individuals with this condition receive the support they need to manage their health effectively.
In addition to providing excellent care, we believe in promoting an active and engaging lifestyle for our residents. We organize devotional activities offsite, allowing residents to explore their spirituality while enjoying outings within the local community.
Convenience is paramount at Dorcester West. We have five pharmacies conveniently located nearby, ensuring that medications are readily available. With 15 physicians close by, residents can easily access medical care when needed. Furthermore, our location boasts 19 restaurants nearby where residents can savor delicious meals or enjoy dining out with friends and family. In case of emergencies, there are three hospitals in close proximity for peace of mind.
At Dorcester West, we strive to create a warm and nurturing environment where seniors can thrive physically, emotionally, and spiritually. With our range of amenities and care services paired with convenient access to essential resources within the surrounding area, we aim to make every day fulfilling for our residents.
This part of Long Beach, Mississippi offers a variety of amenities and services that cater to the needs of seniors. With several restaurants within walking distance, including Sonic Drive-In, Waffle House, and Steve's Marina Restaurant, residents have convenient dining options. Additionally, there are multiple physicians' offices nearby such as South Mississippi Urgentcare and Memorial Physician Clinics Long Beach Walk-in for easily accessible healthcare. Pharmacies like Walgreens and Winn-Dixie are also close by for medication needs. In case of emergencies, hospitals like Memorial Hospital Auxiliary and Select Specialty Hospitals are within a short drive. For transportation, the Gulfport-Biloxi International Airport is just 6.6 miles away. Overall, this area provides a mix of conveniences and services that can make senior living comfortable and convenient.
Dorcester West is located at 305 Church Ave, Long Beach, MS 39560 in Harrison County, Mississippi
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