Dixie White House Nursing Home

Pros

• The staff provided excellent care.
• They were always pleasant, with smiles on their faces.
• The nurses show passionate care about the patients and their jobs.
• The facility has an excellent rehabilitation center.
• The physical therapists were great.
• Everything and everyone was fantastic.
• The food was really good.
• The team is very attentive to residents' needs and caring.

Cons

• It is a horrible place to send loved ones.
• This is where people go to die.
• They are terrible when it comes to patient care.
• They do not treat the patients right and do not check on them like they should.
• Patients should not be left in worse condition after being there.
• This place is in need of a savior.
• Very rude and inattentive staff.
• Personal cell phones are more important than the loved ones' care.
• The staff is not very well trained and unprofessional.

Review

Across these evaluations of the rehab center, a clear thread runs through: for some families the facility represents a lifeline - a place where compassionate staff, skilled therapists, and attentive care help people regain mobility and dignity. For others, the same place is described as unsafe or neglectful, with unprofessional behavior, large gaps in supervision, and a sense that patients' needs are routinely ignored. The reviews present a wide spectrum of experiences, sometimes within the same facility, and they raise questions about consistency, safety, and communication.

On the positive side, several reviewers recount experiences of thorough, enthusiastic care from arrival to discharge. They praise the rehabilitation team, including nurses, nurse practitioners, CNAs, and especially the physical therapists, for their expertise and encouragement. One reviewer emphasized excellent care from the time of arrival, noting a smooth front-desk process and a consistently caring attitude from staff, with smiles, laughter, and emotional support shared among patients and caregivers. Others highlighted specific team members - Ms. Karen, Ms. Michelle, Ms. Ester, Ms. Carolyn, and Joy - for their kindness and dedication, as well as the therapists who helped patients regain independence after surgeries. The sense expressed by these reviewers is that the rehab program itself is capable and that, when the staff are engaged and proactive, patients make meaningful progress. Food is described as good, with some reviewers appreciating home-style or Southern flavors and in-room dining options that add comfort to the recovery experience. The overall impression is that, when functioning smoothly, the facility can be a positive place for recovery and support.

There are also accounts that center on the facility's openness to feedback and collaboration with families. Some reviewers note that staff members welcome input and suggestions, and that caregivers are kept informed about a patient's pace and progress. For families trying to navigate after-surgery recovery or post-fracture rehabilitation, these remarks stress the importance of communication and partnership between the care team and loved ones. A few reviewers mention that the center can feel like a bright, energetic environment with plenty of activities to keep patients engaged, and that staff strive to maintain patient dignity through consistent care and attentive service. In some cases, family members describe a strong sense of stability and relief, particularly when care teams demonstrate patience and adaptability to a patient's individual needs and pace.

Yet, the negative experiences echo loudly and frequently. Several reviews describe serious lapses in patient care and safety. One reviewer states that after a mother's admission for therapy, she walked in but left unable to walk, raising concerns about whether adequate therapy and supervision were provided. Another reviewer recounts a fall that "shouldn't have happened" if staff had been doing their jobs, suggesting a breakdown in fall prevention or attentiveness. There are accounts of patients leaving in worse condition than when they arrived, casting the facility as a place that should not be chosen for care. Several reviews go further, describing neglect - needs being ignored, patients not getting water or help to the bathroom, and continuing delays with basic tasks after requests. The frequent refrain is that staff either do not respond in a timely fashion or are engaged in distractions rather than patient care, with repeated assurances of "I'll be right back" that rarely materialize.

Another troubling narrative centers on communication failures and safety concerns. Some reviewers report being unable to reach the facility by phone or receiving no voicemail or answering service, creating a sense of isolation for families trying to check in from out of state. There are even more alarming claims - such as a missing patient and conflicting information about transfers or discharges - that paint a picture of confusion and inadequate accountability. One reviewer described a situation in which a family member was allegedly missing, with hospital staff denying any transfer, leading to accusations of miscommunication or worse. These stories contribute to a perception that, in some cases, the center struggles with transparency and dependable updates for families.

Despite these heavy concerns, there are equally strong affirmations about the center's potential and its capacity to care well. Some reviewers praise the care team as passionate and attentive, with nurses who are genuinely engaged in their patients' well-being. The rehabilitation staff, according to several accounts, give patients room to recover at their own pace and celebrate small gains along the way. There is gratitude expressed for caregivers who go above and beyond, and for moments of compassion that have left lasting positive impressions on families. A recurring motif is the contrast between days when the staff are present, organized, and communicative, and days when the pace and priorities seem misaligned with patient needs.

A notable thread is the repeated, positive testimony from two reviews focusing on a specific facility near Hattiesburg, Mississippi, referred to as Dixie Whitehouse in two nearly identical passages. In these accounts, a husband transitioning from a previous, troubling placement found that the Dixie Whitehouse unit offered respect, cleanliness, and consistent attention to his needs. The reviewer describes improved appearance, dependable staff, and a dining approach that supports the recovery process, with an emphasis on not interrupting a healing routine. The reviewer frames the experience as a strong recommendation, acknowledging only a single, minor complaint about dining room space while praising overall care and suggesting the facility is a significant improvement over the prior situation.

Taken together, these reviews reveal a facility that embodies a paradox: its rehab and nursing teams can deliver high-quality, compassionate care, effective therapy, and meaningful progress for many patients, accompanied by warm interactions and respectful handling. At the same time, a subset of experiences highlights serious concerns about safety, responsiveness, training, and communication, sometimes with dramatic consequences for patients and distress for families. The contrasts underscore the importance of consistency, strong supervision, and reliable channels for family engagement. For anyone evaluating this center, the message is clear: the potential for excellent care exists, but it is not guaranteed, and careful consideration of individual staff, unit, and current performance is essential to ensure a loved one receives the level of care they deserve.

Located in Pass Christian, Mississippi, this area offers a variety of amenities and services that cater to the needs of seniors. With multiple restaurants such as Papa John's Pizza and Long Beach Seafood within a short distance, residents can enjoy diverse dining options. Access to healthcare is convenient with Long Beach Walk In Clinic and South Mississippi Urgentcare nearby, along with pharmacies like Malley's Pharmacy for medication needs. For spiritual support, there are several places of worship including Most Holy Trinity Catholic Church and Emmanuel Baptist Church. Additionally, transportation is easily accessible with Gulfport-Biloxi International Airport just under 10 miles away. Overall, this area provides a well-rounded environment for seniors looking to settle down in a comfortable and convenient location in Pass Christian.

Restaurants

• Papa John's Pizza (2.2 miles)
• Long Beach Market & Deli (2.6 miles)
• Bacchus On The Beach (2.7 miles)
• Rusty Pelican (2.8 miles)
• Sonic Drive-In (3.9 miles)
• Waffle House (4.1 miles)
• Long Beach Seafood (4.1 miles)

Physicians

• Long Beach Walk In Clinic (2.2 miles)
• Memorial Physician Clinics Long Beach Walk-in (2.3 miles)
• Coast Eyecare (2.5 miles)
• South Mississippi Urgentcare (3.7 miles)
• Coast Cardiovascular Consultants (6.1 miles)
• Gulfport Sleep Center (6.1 miles)
• Dr Dilts Management (6.2 miles)

Pharmacies

• Malley's Pharmacy (2.3 miles)
• Long Beach Drugs (2.6 miles)
• Walgreens (3.9 miles)
• Winn-Dixie (4.1 miles)
• Community, A Walgreens Pharmacy (6.3 miles)
• Sartin's Discount Drugs (6.4 miles)
• Pharmacy In The Bay (8.8 miles)

Hospitals

• Memorial Hospital Auxiliary (6.3 miles)
• Select Specialty Hospitals (6.3 miles)
• Select Specialty Hospital (6.3 miles)
• Ochsner Medical Center (8.5 miles)
• Hancock Medical Physician Referral (8.6 miles)
• Hancock Multi-Speciality Clinic (9.6 miles)
• Memorial Diamondhead DGNSTC (10 miles)

Cafes

• The Ugly Pirate (6.9 miles)
• Mockingbird Cafe (7.1 miles)
• Starbucks (9.7 miles)

Places of Worship

• Saint Augustine Seminary (7.2 miles)
• Calvary Chapel Relief (7.5 miles)
• Lagniappe Presbyterian Church (8 miles)
• Most Holy Trinity Catholic Church (8.6 miles)
• Emmanuel Baptist Church (9.7 miles)

Transportation

• Gulfport-Biloxi International Airport (GPT) (9.8 miles)