25784 8Th Street West, Zimmerman, MN 55398
For more information about senior living options: (866) 208-4318
Overall Review of Compassionate Home Care
Pros
They have great workers and staff.- They do an amazing job; Amy is great, and the organization is lucky to have her.
- Compassionate Home Care is an exceptional organization and a tremendous blessing to families needing more care.
- Every caregiver is professional and loving.
- They allow families to simply enjoy their elderly parents while navigating aging.
- They provide dependable services and truly live up to their name.
- The director, Amy, is always available and compassionate.
Cons
They call it home care, but all they do is clean and drive around with the clients.- They donât pay mileage and the wages are low.
- The scheduler is very rude and nasty.
- People wouldnât recommend this company to work for or to have its employees come to their homes.
- If employees donât stay 90 days, they deduct every cent spent hiring them from their pay.
- They come across as a money-hungry company that doesnât treat employees well.
Review
Compassionate Home Care in Zimmerman is best suited for families seeking in-home elder care delivered by genuinely devoted, stable caregivers who make aging at home feasible. This community works best for seniors who want to remain in familiar surroundings, maintain routines, and avoid the stresses of a facility setting. The hallmark is a hands-on, people-first approach where caregivers are described as professional and loving, and where family members are able to participate in daily life without becoming the sole hands-on managers. The leadership team, especially Amy, is consistently highlighted as accessible and knowledgeable, a critical advantage when needs evolve.
Those who should consider alternatives are families that place a premium on highly transparent labor practices, predictable financial terms, or a more formalized, institution-like care environment. If mileage reimbursement, clearly defined pay rates, and a rigid scheduling process are non-negotiable, or if there is a desire for a care option with broader 24/7 medical oversight and built-in social programming, other providers may better fit. The negative review, while isolated, signals potential friction points around compensation structures, mileage handling, and the vibe of scheduling personnel, which could influence negotiations and day-to-day reliability in ways some families wonât tolerate.
On the strength side, the core pro is the care quality: daily support from caregivers who are described as professional and genuinely affectionate, with families feeling seen and their loved ones treated with dignity. The organization is repeatedly praised for being a blessing to families, and the directorsâ availability, especially Amy's, contributes to a sense of security when needs intensify. This translates into meaningful advantages for parents who require consistent assistance with activities of daily living, companionship, and help navigating aging challenges, allowing relatives to step back from constant caregiving duties.
Further, the in-home model itself is a powerful pro that resonates in a practical way. Clients report that the services enable elderly parents to stay in their own homes longer, an outcome many families prioritize for quality of life and emotional well-being. The ability to rely on a dependable team across months, with caregivers who âstay withâ certain routines and settings, reduces turnover risk and helps maintain continuity of care. In cases where the familyâs schedule is dynamic, the presence of a reliable, empathetic staff and a responsive director can transform aging at home from a logistical headache into a manageable, predictable arrangement.
The primary con surfaced in a single, explicit critique of the employment side: concerns about what a job with Compassionate Home Care entails (driving and chores) and about compensation practices (no mileage pay, low wages, 90-day deductive penalties, and a scheduler described as rude). These points matter because they touch on reliability, morale, and the consistency of the caregiver pool, factors that directly affect the client experience. While the care recipients themselves appear to benefit from a high-touch, heartfelt approach, potential clients should verify current mileage policies, wage structures, and staffing communications before committing. It is prudent to request explicit, written policies and references from current employees or families.
In the end, the decision rests on priorities. If the objective is to secure extraordinary, people-centered in-home care with an empathetic leadership presence and the flexibility to adapt as needs grow, Compassionate Home Care offers a compelling match. Families should enter with clear expectations: confirm mileage reimbursement terms, understand the wage and payroll setup, inquire about scheduling practices, and request direct lines to leadership for ongoing issues. If a more formalized, pay-structure-transparent environment or guaranteed around-the-clock coverage with stricter operational protocols is essential, exploring alternatives is sensible. The consensus from most clients leans toward a favorable outcome when the focus is on compassionate, home-based support that honors the person behind the caregiver.
21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
St Cloud Regional (23 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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