947 Lydia Drive West, Roseville, MN 55113
For more information about senior living options: (866) 208-4318
Overall Review of The Friendship Home Community
Pros
Vicki and her staff have been nothing short of miracle workers in giving the mother time, dignity, and respect she deserves.- They provide a much more personal touch than bigger corporate facilities.
- Friendship Homes is praised for attentive, compassionate care that respects residents' dignity.
- The reviewers feel fortunate that Friendship Homes had a vacancy to care for the mother.
Cons
The environment is not friendly.- The manager Loveness is miserable and lacks empathy for others.
- She talks badly about her employees to other employees.
- She is an old bitter lady who treats employees like robots.
- You can’t even call out sick or you’ll be fired.
- She fired an employee after their mother died for taking a few days off.
- She is the reason the home is always understaffed and she piles all the work on her employees.
- Management constantly asks staff to work due to no staff and employees are lazy.
- Management also treats staff with no respect nor dignity.
- People are told to stay away and not bring their loved ones here.
Review
The Friendship Home Community in Roseville is best suited for families that prize a small, home-like atmosphere where care can feel intimate and personalized, and where the day-to-day interactions with caregivers matter more than a polished corporate program. This setting can deliver genuine warmth and a high-touch feel when leadership on shift is supportive and staff feel valued. It’s a good fit for residents who don’t chase a wide slate of structured activities or high-tech amenities, but who want dignity, time, and respectful attention in daily routines. Prospective residents should recognize that the experience can hinge on the mood and management style on duty, which means variability from shift to shift.
Those who may want to consider alternatives include families prioritizing predictability, consistent staffing, and a uniformly professional administration. The most serious red flags emerge around management culture and staffing stability, so residents with higher needs for reliability, clear escalation paths, and steady HR practices may find more peace of mind elsewhere. If a community must maintain strict, equitable treatment of employees and resilient coverage during illnesses or turnover, a larger, more corporately governed facility could offer a steadier baseline. Families should weigh the value of a personal touch against the risk of abrupt shifts in leadership and policy.
The strongest positive note here is the potential for deeply personalized care when the atmosphere supports committed caregivers. A cited experience highlights Vicki and her staff delivering time, dignity, and respect that felt more individualized than what larger operators offer. Such testimonials suggest that, in the right moment and under the right leadership, residents can receive attentive, compassionate care that feels tailored to their history and preferences. That personal connection can be a meaningful offset to other drawbacks, if it’s consistently present and supported by a stable staff team.
However, the dominant pattern across several reviews points to a troubling management climate that undermines stability and morale. One account describes a manager who is perceived as unempathetic, overbearing, and prone to publicly demeaning staff, with consequences like being fired for taking sick days. Across multiple voices, under-staffing and pressure on employees are flagged as systemic issues, not isolated incidents. Such a culture threatens resident safety and continuity of care, especially when shifts are lean and catastrophe moments require seamless teamwork. In this context, the care experience becomes hostage to who is in charge on any given day.
That volatility places a premium on due diligence during visits. Families should observe caregiver responsiveness across different times, speak with multiple staff members, and inquire about actual staff-to-resident ratios, shift coverage during illnesses, and the existence of formal escalation procedures when concerns arise. Ask pointed questions about training, supervision, background checks, and how turnover is tracked and addressed. Touring residents should also assess meal quality, cleanliness, and opportunities for meaningful engagement, while probing how life stories and preferences are integrated into daily routines. References from current or former families can illuminate whether the positive “miracle workers” narrative holds consistently.
Ultimately, the decision hinges on weighing the allure of a warm, intimate setting against the risk of leadership-driven inconsistency. The Friendship Home Community can deliver real, person-centered care for those who encounter the right leadership and a stable, engaged caregiving team. For families seeking airtight reliability, transparent policies, and uniform staff treatment, alternatives are prudent to consider. A disciplined, informed tour process, a clear read on staffing plans, and a defined commitment to staff welfare will determine whether this community becomes a trusted home or a welcome but precarious arrangement.
21 resident community capacity
Assisted Living
Board and Care Home
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private
Private bathrooms
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (11 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Christian services
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