1129 County Road B2 West, Roseville, MN 55113
For more information about senior living options: (844) 490-3973
Suite Living presents itself as a beautiful and welcoming place, and many who visit or move in speak highly of the environment, the care team, and the sense of community. Several reviewers praise the facility's aesthetics and the warmth of the staff, noting that the building itself feels like a comfortable home and that the leadership sets a positive tone for daily care. For families who have seen their loved ones settle in, this combination - an inviting setting paired with attentive, engaged staff - has made a strong impression. Comments about nursing and management are consistently positive in these accounts, with many residents and relatives describing the atmosphere as safe, caring, and respectful. A number of families also emphasize the value of activity programming, noting that engagements and events help keep residents happy and connected, and that someone in the staff, such as Rachel in activities, keeps residents engaged and content.
In several reviews, the staff are singled out as some of the most commendable aspects of Suite Living. People repeatedly describe caregivers as kind, diligent, and genuinely committed to their residents' well-being. For families who have watched their loved ones thrive under the staff's care, the nursing team and the directors - often named individually with praise - are front and center in their positive assessments. The presence of a proactive nursing team and a supportive housing director has helped some residents acclimate quickly and feel at home, reinforcing the impression that Suite Living can be a wonderfully reassuring choice for families seeking a safe and loving environment.
Yet alongside these positive impressions, there is a substantial and equally forceful stream of criticism from other reviewers. Some describe the facility as poorly run and managed, raising serious concerns about ongoing health violations and the overall quality of governance. A recurring thread is the perception that leadership, particularly a staff member named Chennea, lacks the compassion and empathy expected in a senior-care setting. One reviewer explicitly accuses the management of gaslighting, insisting that their claim is supported by firsthand experiences and warning others to stay away. In these renditions, the problem is framed as a disconnect between the facility's outward appearance and the day-to-day realities of care and accountability, with management seeming to deny or downplay concerns raised by residents and families.
There are also detailed accounts of specific breakdowns in service and communication. A reviewer recounts scheduling an appointment to view the facility in April, only to arrive and find the lead liaison absent, with the staff unable to provide a tour. In that account, the facility allegedly denied admission to the reviewer's father and suggested that other properties under the same umbrella would deny him as well, leaving the impression of disorganization and an unwelcoming approach to prospective residents. Another family describes a day when no one besides one staff member showed up for the morning shift, leaving a supervisor to manage waking, dressing, transporting, and feeding nearly two dozen people, while the supervisor's reaction and the nurse's hearing-related distress added to a sense of chaotic and stressful operations. These stories emphasize concerns about reliability, responsiveness, and the day-to-day rhythm of care.
Recurrent themes emphasize how varying experiences can be starkly different even within the same community. Some families celebrate the dedicated caregivers who made a tangible difference in their loved one's life, noting that the environment and staff small-scale kindness ultimately shaped a positive impression. One family mentions that the caregivers in Roseville were outstanding and that their mother-in-law thrived during a roughly three-month stay, praising the care she received and the impact on their broader family. Another account highlights a positive partnership with Audrey and the nursing team, who helped ease the transition for a father moving into a high-care-focused setting, culminating in a sense that the facility truly feels like home when visited. In these cases, staff dedication, smooth coordination with nursing and activities, and a home-like atmosphere are the anchors of satisfaction.
However, other reviews paint a grimmer picture of daily realities. Reports include medication changes that were not timely, poor response times to resident call buttons, and frequent turnover, with aides continually changing rather than creating consistent relationships with residents. A strong sentiment runs through several accounts that when tensions rise - whether due to staffing gaps, miscommunication, or leadership gaps - the result is a less reassuring environment for families who rely on timely, respectful, and attentive care. Some reviewers emphasize that repositioning residents and routine care go unperformed for extended periods, and they describe a culture where staff may be disengaged or overwhelmed, leading to experiences that feel more like a lapse in attentiveness than a settled, well-run operation.
In sum, the picture of Suite Living is mixed and nuanced. For many, the facility represents a bright, welcoming space with a capable and caring staff that helps residents feel safe, valued, and connected. For others, it raises red flags about leadership, consistency, and accountability, with specific anecdotes illustrating communication failures, staffing shortages, and management practices that feel out of step with the level of care families expect. The most consistent thread across all perspectives is this: potential residents and their families should approach a stay at Suite Living with both eyes open. A tour and candid conversations with multiple team members - particularly nursing leadership, activities staff, and front-line caregivers - can help illuminate the day-to-day experience and determine whether this community aligns with a family's care goals. The experiences shared here underscore that, at its best, Suite Living can be a supportive, home-like environment; at its worst, concerns about management and operational reliability can overshadow even the most positive personal interactions.
Sisters Assistant Living Care I in Roseville, MN is a vibrant and comfortable assisted living community that provides exceptional care and amenities for seniors. Our residents enjoy a variety of services and amenities to enhance their quality of life.
For dining options, we offer a spacious and inviting dining room where residents can enjoy delicious meals prepared by our skilled culinary team. We are also able to accommodate special dietary restrictions to ensure that each resident's nutritional needs are met.
Our fully furnished apartments provide a cozy and convenient living space for our residents. Additionally, we have beautiful outdoor spaces and gardens where residents can relax, socialize, or enjoy some fresh air.
In terms of care services, our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also collaborate with healthcare providers to coordinate the best possible care for our residents. Our team provides medication management as well as assistance with diabetes diets and other special dietary requirements.
Transportation arrangements are readily available for medical appointments or any other necessary outings. Furthermore, our community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
To promote an active lifestyle and social engagement among our residents, we offer scheduled daily activities. These activities cater to various interests and preferences while encouraging interaction and enjoyment.
At Sisters Assistant Living Care I in Roseville, MN, we strive to create a warm and welcoming environment where seniors can feel at home while receiving the support they need. Contact us today to learn more about the exceptional assisted living experience we provide.
Sisters Assistant Living Care I is located at 1129 County Road B2 West, Roseville, MN 55113 in Ramsey County, Minnesota
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