1129 County Road B2 West, Roseville, MN 55113
For more information about senior living options: (866) 208-4318
Overall Review of Sisters Assistant Living Care I
Pros
The staff go above and beyond every day, and the leadership team sets the tone for incredible care.- The community offers great nursing, management, and staff, making it a safe and loving home for loved ones.
- The building is beautiful and the staff consistently take care of residents, with engaging activities for them.
- The caregivers at Suite Living Roseville are outstanding and very dedicated, making a difference in residents' lives and in their families' lives.
- The facility is beautiful, with kind staff who clearly care about the residents; the director and the nurse are awesome.
- The RN and Housing Director are amazing to work with, and Rachel in activities keeps residents engaged and happy.
- Suite Living has exceeded expectations with friendly staff and a beautiful facility, and families trust their loved ones to their care.
- Audrey and her nursing team eased the process for families, and the resident has thrived after moving in.
Cons
The facility is poorly run and managed.- The staff were largely disparaging, disrespectful, and unresponsive to residents' needs.
- The management, especially Chennea, lacks compassion and empathy for this field.
- The environment among employees is toxic.
- The staff are extremely lazy, often hiding around the building to avoid caring for residents.
- Despite a five-minute rule, residents wait 30 minutes or more for assistance.
- Medications were changed and not given on time.
- There was a day when no one showed up to work for the morning shift.
Review
Best suited for families seeking a warm, home-like environment with hands-on daily care and a calendar full of activities, Sisters Assistant Living Care I in Roseville tends to reward residents when front-line caregivers are consistently engaged and the facility feels welcoming. Reviewers repeatedly point to a compassionate staff core and a leadership tone that emphasizes care, with praise directed at nurses, the housing director, and activity professionals. The setting itself, clean, well-spaced common areas and an appearance that residents and families describe as inviting, further reinforces the sense of safety and belonging.
Yet the community warrants careful scrutiny for families who demand rock-solid reliability and transparent operations. Several accounts describe disorganization, missed appointments, and limited visibility into management decisions. There are also troubling notes about inconsistent staffing, changes in aides, and delayed responses to call buttons. For families where consistent medication administration, timely care, and a respectful, non-toxic work culture are non-negotiable, alternatives with steadier leadership and demonstrably lower staff turnover should be explored.
On the positive side, the most convincing strengths are the people and the sense of home. When caregivers are present and attentive, residents feel cared for, and families report meaningful engagement, safe nursing oversight, and a responsive nurse and housing director. The care teams can deliver excellent day-to-day support, and the facility’s programming helps residents stay socially connected. However, these strengths are vulnerable to the flip side of staffing variability and management gaps. The most frequent warnings center on missed med passes, slow responses to call devices, and periods when staff appear overwhelmed or disengaged, sometimes framed in the context of a tense work environment.
Family due diligence should focus on concrete assurances. Ask for current staffing patterns and an explicit plan for night and weekend coverage; request recent med-pass logs and any notable med changes; review the facility’s process for responding to call buttons and track record on repositioning and assistance times; tour multiple shifts to observe consistency and morale; talk to current residents and their families about daily routines and care quality; and obtain written policies on resident rights and escalation procedures. Confirm that the leadership team (including the director and RN) is hands-on and available for real-time problem solving, not just occasional oversight.
Decision-makers should align expectations with risk tolerance. If sustained, respectful care, a strong social calendar, and a beautiful environment are most valued, this community can meet those needs when staffing is stable and management demonstrates accountability. If the priority is flawless execution every day, minimal hassle for families, and a proven track record of zero lapses in medication or safety, this may not be the best fit.
Bottom line: this Roseville option offers genuine warmth and appeal but requires careful vetting of leadership stability and care consistency. Pros can deliver a happy, engaged resident experience when the operation runs smoothly; cons can derail that experience when management falters. Families should pursue a structured, in-person tour with current residents, demand access to logs and policies, and compare with alternatives that prioritize consistent, transparent operations. The right choice hinges on balancing the value of a caring, lively setting against the non-negotiables of reliable care and respectful staff.
4 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (10 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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