Senior Helpers Saint Paul in Roseville, MN

Pros

• They were impressed with Paul and his team for their professionalism, care, and prompt responses.
• Cindy is described as passionate about her work and warmly caring for clients' parents.
• Senior Helpers is praised for attentive, helpful, and kind care, with Cindy treating clients like family.
• Jessica is warm, friendly, experienced, and professional in handling household needs and errands.
• Tara is thoughtful and communicates clearly about her husband's progress.
• Dunkin is reliable, completes what is asked, and keeps the home clean.
• Tasha is dependable, on time, efficient, and goes above and beyond.
• Sahra is faithful, responsible, and does great work.
• Clarissa is an excellent caregiver.
• Antonia and Bondelyn are amazing and knowledgeable about VA benefits.

Cons

• One reviewer reports being charged for more hours than agreed and receiving no callback after multiple calls.
• The reviewer had to fire the caregiver due to unsatisfactory service.
• The reviewer was very upset by the lack of follow-up, with no one returning a call after four attempts.
• The reviewer cautions that the service may not honor agreed terms after onboarding.

Review

Senior Helpers Saint Paul in Roseville is best suited for seniors who want to remain at home but need steady help with daily tasks, errands, light housekeeping, and social engagement, delivered with a warm, family-like care team. The program organizes dependable aides who quickly learn routines and work closely with families to tailor care around individual preferences. It particularly suits those who value personal touches - from helping with makeup before social outings to handling laundry and dishes - along with access to nursing visits and coordinated care. Veterans and their families especially benefit from knowledgeable VA-benefits guidance offered by the local team.

Those evaluating options should know this may not be the right fit for everyone. Families seeking round-the-clock clinical oversight or 24/7 live-in supervision will likely want an alternative, possibly a dedicated memory-care setting or facility-based service with more intensive medical staffing. For those who require rigid, transparent hour caps and guaranteed billing terms, a different provider with firmer contractual controls could be preferable. A noted concern in the reviews concerns hours billed beyond what was agreed and slow follow-up, underscoring the need for clear written care plans and strict scheduling discipline.

On the upside, the core strengths create compelling value. Leadership responsiveness stands out - Paul Barthol and a capable office team routinely deliver timely answers, adaptable scheduling, and transparent communication. Caregivers such as Cindy, Lyle, Tasha, Sahra, and Clarissa consistently demonstrate warmth, practical competence, and a willingness to tackle errands, housekeeping, laundry, meal prep, and social outings. The staff's attentiveness extends to safety monitoring and fall-prevention efforts, and the network's emphasis on coordination shows in how nursing visits, physical and occupational therapy, and other professionals collaborate toward holistic support. The VA-benefits know-how from Antonia and Bondelyn further enhances access to essential services.

That single blemish - the risk of hours not aligning with an agreed plan - cannot be ignored, but it does not eclipse the overall strength of the program when managed properly. The robust care model, ongoing family updates, and clear escalation paths act as meaningful buffers against repeat issues. The recent leadership change has sharpened customer service, resulting in improved responsiveness and more reliable scheduling. For families, the practical results are clear: greater peace of mind, dependable companionship, and meaningful daily help that supports independence at home.

For those weighing alternatives, this option remains highly competitive for those who prize dependable in-home companionship with a strong VA benefits component and a caregiver network that feels like an extended family. If the goal is strictly medical nursing or highly structured memory-care programming, explore licensed home-health agencies or dedicated memory-care facilities. If budget or billing transparency is a concern, insist on explicit hours, written agreements, and a clear, active point of contact in the Roseville office. The decision hinges on whether the caregiver?family dynamic, accessibility, and proactive care coordination justify the cost and align with long-term plans for staying safely at home.

To maximize success with Senior Helpers Saint Paul, begin with a comprehensive in-home assessment and a written care plan, demand consistent caregiver matching, and confirm all hours and billing terms before starting. Require direct access to the Roseville office and a clear escalation path for any concerns. Consider a short trial period to observe caregiver fit and establish a solid communication rhythm with the care team. Leverage the VA-benefits expertise to optimize available supports. With capable, compassionate caregivers, a vigilant management team, and a culture of responsiveness, this community offers a practical, confident pathway to maintaining independence at home without surrendering personalized, attentive support.

This area of Roseville, Minnesota offers a variety of amenities and services that cater to the needs of seniors. With multiple pharmacies in close proximity, accessing medication and healthcare services is convenient. The range of restaurants, cafes, and parks in the area provide opportunities for socializing and staying active. Additionally, there are several places of worship for spiritual fulfillment. For medical needs, there are reputable physicians and hospitals nearby. The transportation options available make it easy to get around the area. Overall, this part of Roseville is a vibrant and well-equipped community that would be ideal for senior living.

Restaurants

• McDonald's (0.2 miles)
• McCarron's Pub and Grill (0.8 miles)
• Karen Thai food (1.7 miles)
• Taco John's (2.1 miles)
• Taco Bell (2.4 miles)
• Olive Garden (2.9 miles)
• Bole' Ethiopian Cuisine (3.4 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (2.4 miles)
• Walgreens (3.1 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (4 miles)

Parks

• Acorn Park (1.2 miles)
• Owasso Park (1.4 miles)
• Central Park Playground (1.9 miles)
• Flicek Park (2.7 miles)
• Como Park (3.1 miles)
• Harvest Park (3.3 miles)
• Bear Park (3.4 miles)

Places of Worship

• St Jerome Elementary School (1.4 miles)
• Shepherd of the Hills Lutheran Church (3.6 miles)
• Cathedral of St Paul (4.5 miles)
• St George Greek Orthodox Church (5.2 miles)
• North Heights Lutheran Church (5.5 miles)

Physicians

• Retina Center (2.6 miles)
• HealthPartners Clinic (3.2 miles)
• Northern Lights Pediatric & Adolescent Medicine (3.6 miles)
• Page Graydon T MD (3.7 miles)
• Jacobs Carol RN (3.8 miles)
• Healthpartners Clinics (3.9 miles)
• Entira Family Clinics (4.7 miles)

Theaters

• AMC Rosedale 14 (3.1 miles)
• Oakdale Cinema Oakdale, Mn (6.7 miles)

Hospitals

• St John's Hospital-Maplewood (3.7 miles)
• Regions Hospital Burn Center (3.9 miles)
• St Joseph's Hospital-St Paul (4.3 miles)
• United Hospital Joint Relacement Center (4.8 miles)
• University of Minnesota Medical Center - East Bank Campus (6.7 miles)

Cafes

• Starbucks (3.7 miles)
• Groundswell (4.4 miles)
• Starbucks (5.2 miles)
• Starbucks (5.3 miles)
• Roundtable Cof (5.5 miles)
• Starbucks (5.8 miles)

Transportation

• Minnesota State Fair Transit Hub (4 miles)
• Union Depot (4.5 miles)