197 County Road B2 West, Roseville, MN 55113
For more information about senior living options: (844) 490-3973
Suite Living draws a wide range of first impressions from the people who have engaged with it, and the feedback is a tapestry of praise, concern, and mixed experiences that speaks to the complexity of running a senior living community. On one end of the spectrum, there are enthusiastic endorsements about the people who work there and the overall atmosphere. Reviewers repeatedly highlight the staff's dedication, the leadership's tone, and the way the facility feels like a welcoming home for residents. Several accounts emphasize that the staff go above and beyond, that the leadership team sets a positive tone, and that residents seem genuinely happy after moving in. The consensus from these voices is that Suite Living can be a wonderful choice when the care aligns with a family's expectations and needs.
Within those positive experiences, specific compliments recur. Nursing teams receive frequent praise for their competence and compassion, and management is described as capable and supportive. Families note that the environment is well-kept and inviting, with many calling the community "beautiful," "lovely," or "amazing." The Roseville location, in particular, is singled out for staff who are seen as caring and attentive. Several reviewers mention particular staff members who made a meaningful difference: Audrey and her nursing team are credited with easing the transition for families, while RN and Housing Director colleagues are described as outstanding in their roles. Activities are another bright spot, with residents said to be engaged and entertained by programs led by staff like Rachel, who keeps residents involved and happy.
Another thread of the positive narrative centers on the sense that Suite Living can feel almost like home for some residents and their families. The combination of a well-spaced, comfortable facility and a team that appears dedicated to residents' well-being leads to stories of thriving residents and grateful families. In one favorable account, a family member notes that after a move to Suite Living, their loved one thrived and that the community's focus on comfort and caring helped ease the caregiving journey for the whole family. Even among those who are careful to emphasize high standards, the overarching sentiment in these sections remains hopeful: if the staff are aligned with the resident's needs, Suite Living can deliver a highly positive experience.
Yet the picture is not uniformly rosy. A considerable number of reviews take a starkly different turn, painting Suite Living as poorly run and poorly managed. One family member asserts that the facility should have its license removed due to ongoing health violations, and they specifically call out Chennea as lacking compassion and empathy. There are strong assertions about gaslighting and misrepresentation - claims that the business responded by labeling the reviewer as a former staff member and indicating an incorrect facility was reviewed. This thread of critique stresses a sense of betrayal and mistrust, highlighting an expectation that the management should foster honest, transparent communication and accountability rather than disputes over who is speaking.
Linked to concerns about leadership are observations of disorganization and unreliability. A reviewer recounts an appointment for a tour that never happened because the designated representative was unavailable, leaving a prospective family member feeling dismissed and uncertain about the facility's readiness to accommodate new residents. Another story describes a preference to be denied for a potential admission, with the implication that the denial was tied to a broader sense of disorganization or misalignment. In this vein, some reviewers describe a pattern of unavailability and inconsistent policies, which can undermine confidence in the facility's ability to meet prospective residents' needs.
Beyond leadership, several firsthand accounts point to a problematic workplace culture inside the community. Terms like "toxic environment," "extremely lazy," and "staff hiding around the building" surface in multiple reviews, painting a picture of an operation where the internal atmosphere may impede the quality of resident care. One account describes a morning shift where no one besides the reviewer showed up, forcing a supervisor to leave to assist with wake-up, dressing, and transport while the situation was described as being mishandled in front of others. Others describe a pattern of staff who appear disengaged or distracted, which raises concerns about consistency and responsiveness to residents' needs.
Care delivery dynamics come under particular scrutiny in the negative reviews. Reports of delayed repositioning and long wait times after calls are made - sometimes 30 minutes or more - contrast sharply with the facility's stated standards. There are mentions of medications being changed or not given on time, frequent changes in caregivers, and a general sense that residents' needs are not being promptly addressed. Some reviewers specifically critique the call system, noting that staff may appear to be occupied with phones rather than attending to residents who need assistance. Taken together, these accounts suggest that for some families, the daily experience of living at Suite Living has been marked by frustration and concern about whether residents are receiving timely, attentive care.
Nevertheless, even within the critical narratives, there are mentions of individual staff who stood out in a positive way, reminding readers that experiences can vary by unit, shift, or personal interactions. A few reviewers re-emphasize the beauty of the building and the warmth of some of the people who work there, and they voice hope that the organization can address the gaps identified in the more negative reviews. In a number of statements, the emphasis shifts to the potential for improvement and the importance of careful due diligence: touring multiple times, speaking with direct care staff, and verifying the facility's processes before deciding where to place a loved one.
In sum, the collection of reviews presents a wide spectrum of experiences at Suite Living, with Roseville drawing particular attention for both its bright spots and its challenges. The most consistent themes across the positive feedback are the dedication of many staff members, the supportive leadership, the beauty and comfort of the facility, and the meaningful engagement opportunities that help residents feel at home. By contrast, the negative feedback centers on perceived mismanagement, concerns about licensing and health standards, reported disorganization, and frustrations with staffing and responsiveness to residents' needs. The results suggest that prospective families should carefully evaluate which location and which care level best align with their expectations, and to engage in thorough conversations with staff and management to understand how the community handles staffing, medications, call responses, and daily care practices. The stories collectively underscore how varied experiences can be within the same brand, reinforcing that sight unseen, firsthand visits and questions are essential to forming a clear picture of what Suite Living can offer for a particular loved one.
Suite Living of Roseville in Roseville, MN is a premier assisted living community that offers a range of exceptional amenities and care services. Our fully furnished suites provide a comfortable and home-like environment for our residents to enjoy. With cable or satellite TV, Wi-Fi/high-speed internet, and telephone services available, staying connected to the outside world has never been easier.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers to ensure the well-being and safety of our residents. We also offer medication management and coordination with healthcare providers to ensure that all medical needs are met.
At Suite Living of Roseville, we understand the importance of good nutrition. Our dining room serves delicious meals prepared by our skilled chefs, catering to special dietary restrictions and diabetes diets. Resident preferences are also taken into consideration when planning meals.
We prioritize mental wellness with our mental wellness program that focuses on providing engaging activities and programs tailored to each resident's individual interests and abilities. We also encourage resident participation in resident-run activities and offer scheduled daily activities for social interaction and engagement.
Conveniently located near various amenities, our community has 2 cafes, 11 parks, 9 pharmacies, 10 physicians' offices, 24 restaurants, 2 transportation options nearby. There are also 3 places of worship nearby for spiritual support.
With move-in coordination services available and housekeeping provided regularly, our residents can enjoy a worry-free lifestyle. Additionally, outdoor spaces provide opportunities for relaxation or enjoying nature.
Transportation arrangement for medical appointments is provided to guarantee easy access to healthcare services.
In case of emergencies or medical needs, there are four hospitals nearby ensuring immediate access to quality healthcare facilities.
At Suite Living of Roseville in Roseville MN, we strive to provide exceptional care customized to meet the unique needs and preferences of each resident while fostering a warm and welcoming community atmosphere.
Suite Living Of Roseville is located at 197 County Road B2 West, Roseville, MN 55113 in Ramsey County, Minnesota
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