197 County Road B2 West, Roseville, MN 55113
For more information about senior living options: (866) 208-4318
Overall Review of Suite Living Of Roseville
Pros
Suite Living is a wonderful choice.- The staff go above and beyond every day, delivering incredible care.
- The leadership team sets the tone for the incredible care they deliver.
- The community has great nursing, management, and staff.
- The building is beautiful and the staff take excellent care of residents, with engaging activities.
- The caregivers are outstanding and very dedicated, making a difference in residents' lives and their families.
- The RN and Housing Director are amazing to work with, and activities keep residents engaged and happy.
Cons
The facility is poorly run and managed.- Staff were largely disparaging, disrespectful, and unresponsive to residents' needs.
- The facility should have its license removed for ongoing health violations.
- The reviewer claimed the business’s responses illustrated gaslighting of residents and their families.
- Chennea was unavailable for the viewing appointment, and the staff appeared unorganized.
- The environment was toxic among employees.
- Employees were extremely lazy, hiding around the building to avoid caring for residents.
- On 10/22/2022, no staff showed up for the morning shift.
- A supervisor had to personally wake, dress, transport, and feed residents due to staff absence.
- Residents were not repositioned promptly, with waits of four hours or more.
- Medications were changed and not given on time.
- Response time to patient call buttons was poor.
Review
Suite Living of Roseville is best suited for families seeking a high-touch, care-forward option in a beautifully appointed environment where nursing oversight and resident engagement feel tangible. The Roseville location stands out for those who want a home-like atmosphere with a visible emphasis on caregiving and an active program calendar. It works well for seniors who require a steady level of assistance but still respond to personal attention, approachable administration, and a facility that reads as welcoming to visitors and residents alike.
On the upside, several reviews highlight real strengths in caregiving and leadership. Families consistently praise the nursing staff and overall care culture, with phrases like great nursing, great management, and staff who go above and beyond. The leadership tone is repeatedly described as setting a positive backdrop for daily care. Residents are said to benefit from engagement-focused programming, with activities directors and caregivers who keep individuals occupied and connected. The combination of a capable nursing team and a visible emphasis on resident interaction can translate into meaningful daily experiences for those who value human connection.
Yet the experience is not uniform, and notable negatives recur enough to demand serious attention. A subset of reviewers describe a toxic environment among employees, with concerns about disengagement and inconsistent care. Specific incidents paint a troubling picture: shifts reportedly going uncovered, supervisors visible but disruptive, and concerns about staff responsiveness to calls or needs. Medication management is a recurrent flashpoint for some families, including reports of changes in meds or delays in administration, alongside complaints about frequent changes in aides. Taken together, these accounts scream that operational reliability, and the trust that families place in prompt, respectful care, depends heavily on the day and staff present.
Those competing narratives matter because they directly affect risk calculations for prospective residents. The positives, beautiful surroundings, a proactive nursing presence, and meaningful activities, can offset some needs for support in daily living, especially for residents who prize a sense of “home” and consistent personal attention over pristine metrics alone. A few reviews underscore that a small, focused, high-care environment can deliver a degree of intimate caregiving that feels personalized to families. When the care team is aligned and the director is engaged, residents appear to thrive and families feel reassured during visits and transitions.
Nonetheless, the weight of the negative reports cannot be ignored by anyone evaluating options in this market. The most cautious takeaway is that management and staffing stability are not consistently demonstrated across all shifts or days. Families with a history of requiring reliable response times, consistent aide assignments, and disciplined medication protocols should approach Suite Living Roseville with a plan: insist on witnessing a full tour of the medication distribution process, ask about shift coverage on peak days, and request recent references from residents with similar care needs. If transparency around staffing schedules and escalation procedures is lacking, alternatives with firmer track records in administration and accountability should be preferred.
In conclusion, Suite Living Roseville delivers warmth, a strong care presence from several teams, and a level of beauty that supports a welcoming day-to-day experience. It is a viable choice for families who prioritize personal connection, a robust activity program, and a nursing-first atmosphere, provided there is confidence in steadier leadership and more consistent staffing. For families whose bottom line hinges on seamless operations, timely responses, and unwavering consistency across shifts, exploring other Roseville options or nearby communities with documented stability is a prudent course. The decision should hinge on visiting with specific questions about staffing, care plans, and the facility’s process for addressing concerns as they arise.
25 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (11 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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