1167 South Robert Street, West St Paul, MN 55118
For more information about senior living options: (844) 490-3973
The management and maintenance teams are extremely helpful, attentive, and kind. The units are very well maintained and spacious. The property upkeep has improved drastically, and residents are excited for the future. The maintenance and cleaning teams are always super responsive and keep everything in great shape. Jennifer is an amazing property manager who is very helpful and professional. The location is great, the building is quiet, and the apartments are beautiful. The staff are friendly, responsive, and genuinely care about residents' wellbeing. The moving-in process is smooth thanks to Lisa and Dan.
The management and communication are terrible. There were issues with communications regarding repairs to amenities, and tenants were charged extra because management failed to communicate when keys had to be returned. Management emailed residents on the day of move-out, which was terrible. The carpets in the building are disgusting, with stains everywhere, and the garbage area is unsanitary. Packages are frequently stolen. The outdoor chairs are tarnished and falling apart, and the fire pits and grills never work. For the rent charged, this is unacceptable. Hidden monthly fees are not disclosed upfront, and tenants risk losing their security deposits when these fees are discovered late. Management is inexperienced or incompetent; shopping carts litter the property; towing is only at night, causing daytime parking issues. The hallways, elevators, and outdoor spaces are not kept looking nice; carpets need cleaning; too many grocery carts around.Options Gabriel Heights in West St. Paul is best suited for active, independent-minded seniors who want a modern, low-maintenance home with reliable on-site management and a sense of community. The layout and finishes fit residents who plan to maximize convenience - spacious, well-kept units, simple upkeep, and easy access to nearby shops, transit, and services. It is especially appealing to those who prize responsive maintenance and clear, communicative staff. It is not the right fit for residents who require round-the-clock nursing care, memory-care supervision, or intensive daily assistance. Families should view this as a solid base for independent living, with the option to add home-care support if and when care needs evolve.
Explicitly, alternatives should be considered for anyone whose care needs exceed independent living. Residents who rely on ongoing medical monitoring, daily ADL assistance, or licensed nursing on site will likely need a facility with on-site caregivers and higher levels of care. Also, anyone who cannot tolerate inconsistent communication or who expects 100% transparency on all fees and policies may want to compare other communities with a more predictable operating track record. If strict non-smoking enforcement or perfectly pristine common areas are non-negotiable, those priorities should be clarified during tours and in the lease.
There is meaningful upside when management is people-centered. Across the portfolio, families consistently praise teams that are approachable, knowledgeable, and quick to respond to maintenance or moving-in questions; units are described as modern, clean, and spacious. The core strength lies in the people and the product: a well-run property can offset occasional glitches by delivering reliable service, timely repairs, and a sense of safety and respect. The most effective operators earn trust by combining proactive communication with a calm, orderly environment, turning potential friction into confidence and satisfaction. In short, strong, empathetic management can make the difference between a good building and a great home.
Where the weaknesses show up in reviews, the focus is on communication gaps, unexpected charges, and lapses in common-area upkeep. The most consequential risk for a senior or family is unclear lease terms and hidden costs that complicate budgeting, especially for those on fixed incomes. Additional concerns include inconsistent responses during busy periods, and questions about parking and utility costs not being fully transparent until late in the signing process. These issues do not erase the appeal of a modern building, but they demand proactive due diligence: demand a clear, written fee schedule; request examples of how service requests were resolved; and insist on written confirmation of all policies that affect daily living and access.
Decision-makers should approach with a practical checklist. Tour model units to verify that finishes meet expectations; inspect common areas for cleanliness and noise; ask about maintenance response times and personnel coverage; and confirm what services can be added later if care needs rise. Specifically, obtain a sample maintenance SLA, a copy of the standard lease, a breakdown of monthly fees, and how utility costs are handled. Talk to current residents about problem-resolution experiences, and review recent feedback for patterns - especially around communication, parking, and upkeep. If possible, negotiate a trial period or a shorter-term agreement to test service levels without long-term commitment.
Overall, Options Gabriel Heights stands as a compelling option for families seeking independent living with a reliable, resident-focused management team in a convenient West St. Paul setting. The combination of modern, well-kept apartments and a track record of responsive, personable management makes this a strong base for seniors who want to stay active and autonomous while feeling protected by a capable team. The caveats - potential communication gaps, fees that require scrutiny, and occasional maintenance delays - are manageable with due diligence and clear expectation-setting. For residents who anticipate needing more hands-on care soon or who demand guaranteed transparency in every line item, it is prudent to compare additional assisted-living options with licensed nursing, while keeping Gabriel Heights on the shortlist as a high-quality, lower-burden alternative that excels when managed well.
11 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Gabriel Heights in West St Paul, MN is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a dining room where residents can enjoy delicious meals prepared by the staff. The apartments are fully furnished, providing a comfortable and convenient living space for residents.
In addition to the indoor amenities, Gabriel Heights also offers outdoor space where residents can relax and enjoy the fresh air. Wi-Fi and high-speed internet are available throughout the community, ensuring that residents can stay connected with loved ones.
Care services at Gabriel Heights include assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained to coordinate with health care providers to ensure that residents receive the necessary medical attention. Special dietary restrictions, including diabetes diets, can be accommodated for meal preparation and service.
Transportation arrangements are available for medical appointments or outings in the nearby area. Residents can also participate in scheduled daily activities to keep themselves engaged and entertained. Nearby amenities include cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals.
Overall, Gabriel Heights provides a supportive and comfortable environment for seniors who require assistance with their daily activities while offering various amenities and access to nearby amenities for their convenience and enjoyment.
Options Gabriel Heights is located at 1167 South Robert Street, West St Paul, MN 55118 in Ramsey County, Minnesota
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