1494 Delaware Avenue Unit A, West St. Paul, MN 55117
For more information about senior living options: (866) 208-4318
Overall Review of Metro Care Human Services
Pros
The place is highly recommended.- The staff are patient and courteous and go above and beyond for their clients.
- The staff are welcoming and make clients feel like family; Vanessa goes above and beyond.
- Metro Inc. is reliable, kind, and attentive to loved ones’ needs.
- Families feel relieved knowing Metro Inc. is in good hands with excellent home care support.
- Metro Inc. is described as a true blessing for families.
Review
Metro Care Human Services in West St. Paul, MN is best suited for families seeking trusted, relationship-driven in-home care for a loved one who prefers staying at home or in a familiar space. This provider shines when the priority is dependable, compassionate support delivered with a personal touch. It is especially well-suited for seniors who need help with daily activities, companionship, and ongoing monitoring, paired with responsive communication that gives families peace of mind. The model is built on a caregiver network that treats clients like family, which makes a meaningful difference for those who value warmth and consistency over institutional formality. Those who want a traditional assisted-living campus with round-the-clock on-site nurses and highly structured programming may want to explore alternatives.
What stands out here are the people delivering care. The staff’s patience and courtesy emerge as the core strength, with reports that caregivers go above and beyond to meet individual needs. Reviews repeatedly mention a welcoming atmosphere and a sense of being treated as part of the family, not just as a client. The praise highlights reliability, kindness, and attentiveness to the loved one’s day-to-day concerns, which translates into real relief for families juggling work, errands, and emergencies. Vanessa, specifically named in one review, is cited as someone who consistently exceeds expectations, underscoring a pattern of standout performers within the team. This is not cosmetic care; it is care anchored in genuine, sustained human connection.
Yet the evidence base includes a caveat: a single low rating among seven reviews cannot be ignored. That one-star signal suggests that experiences can diverge, and the best fit may depend on matching the right caregiver with the right needs and expectations. Prospective families should take a disciplined approach, demand a thorough care assessment, request caregiver profiles, and insist on introductions to the team that would be assigned to their loved one. Clarify scheduling, shift coverage, and how plans are updated when needs shift. In practice, the most important con: ensure there is a reliable supervisor who oversees care plans, maintains open channels of communication, and responds promptly to changes in condition or schedule.
When those contingencies are in place, the strengths of Metro Care tend to offset the potential downsides. The outstanding caregiver culture, patience, warmth, reliability, creates an environment where seniors thrive emotionally and feel secure, which is a powerful counterbalance to the uncertainties that can accompany home-based care. The family-like approach reduces the burden on relatives, who gain confidence that their loved one is being watched over with genuine care and responsiveness. In essence, the key pros, empathetic, capable staff and consistent, personalized attention, produce practical benefits: fewer hospital trips, smoother daily routines, and clearer, more frequent communication about changes in health or mood.
For families weighing alternatives, this provider makes the most sense when the top priority is staying at home with a trusted, people-centered team. If a loved one requires 24/7 on-site medical staffing, specialized memory-care programming, or a campus environment with scheduled activities and on-site amenities, a traditional assisted-living facility or a larger home-health agency with a more formal medical oversight may be more suitable. Those who want robust clinical oversight, or who need highly structured, 24/7 nursing coverage, should consider options designed around facility-based care. The decision comes down to the balance between the comfort and continuity of in-home care and the level of medical or social infrastructure available in an institutional setting.
In the end, Metro Care Human Services represents a practical, capable choice for families prioritizing trust, warmth, and reliable support in the home. The model delivers tangible advantages in daily life, steady companionship, responsive care, and a sense of family that can ease the emotional strain of caregiving. It is a strong recommendation for those who want their loved one to live with dignity and familiarity, supported by a team that demonstrates real commitment. For families willing to verify fit, establish clear expectations, and arrange for ongoing supervision, Metro Care stands out as a prudent, confident option in the West St. Paul area.
Features
Housing
7 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Minneapolis-St Paul International (6 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers- Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
- Diabetes diet
- Special dietary restrictions
Activities
- Community-sponsored activities
- Scheduled daily activities
Description
Metro Care Human Services in West St. Paul, MN, offers a comprehensive assisted living community for seniors in a peaceful and convenient location. Our facility provides a range of amenities and care services to ensure the comfort and well-being of our residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by our talented chefs. The fully furnished accommodations offer a cozy and homelike environment for residents to relax and unwind. Additionally, our beautifully maintained garden provides a tranquil space for outdoor activities and leisurely strolls.
We understand the importance of maintaining a clean and organized living space, which is why we offer housekeeping services to all residents. Our dedicated staff also assists with move-in coordination, ensuring a smooth transition into our community. For those who value connectivity, we provide telephone service and Wi-Fi/high-speed internet access.
At Metro Care Human Services, we prioritize the health and well-being of our residents. Our care services include assistance with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met effectively. Residents with diabetes will benefit from our specialized diabetes diet, while meal preparation and service are available for all dietary requirements.
Medication management ensures that residents receive their medications safely and on time. Transportation arrangement is provided for medical appointments, ensuring that residents can easily access necessary healthcare services. In addition to this, transportation is available for various daily needs.
Our community boasts an array of nearby amenities to enrich the lives of our residents further. With two cafes in close proximity, socializing over coffee or tea is just moments away. Four parks offer opportunities for outdoor recreation and relaxation in nature's embrace. Nine pharmacies ensure easy access to medications and health supplies.
For any medical concerns or routine check-ups, seven physicians are conveniently located nearby. Dining out is made simple with ten restaurants within reach offering diverse culinary experiences.
Transportation services are readily accessible, and three places of worship cater to the spiritual needs of our residents. For those who enjoy cultural entertainment, a nearby theater offers a variety of shows and performances. Should any medical emergencies arise, three hospitals are situated close by to provide immediate care.
The assisted living community at Metro Care Human Services provides a comfortable and nurturing environment where seniors can thrive. With exceptional amenities, comprehensive care services, and convenient access to nearby establishments, our community is designed to promote overall well-being and enhance the quality of life for our residents.
Nearby Places of Interest
Restaurants
- Burger Time (1 miles)
- Pool and Yacht Club (1.8 miles)
- Cossetta's Italian Market & Pizzeria (1.9 miles)
- Citizen Supper Club (2 miles)
- The Bulldog Lowertown (2.4 miles)
- White Castle (2.5 miles)
- Boulevard Bar & Grille (2.7 miles)
Pharmacies
- Walgreens (1 miles)
- Walgreens (2.2 miles)
- Walgreens (2.5 miles)
- Walgreens (2.6 miles)
- CVS Pharmacy (4 miles)
- Walgreens (4.3 miles)
- Prime Therapeutics (4.4 miles)
Physicians
- West Side Community Health Services (1.5 miles)
- Entira Family Clinics-West St Paul (1.8 miles)
- Dakota Medical Solutions (2.5 miles)
- Parkway Family Physicians (3.2 miles)
- Dermatology Consultants P.A. (3.9 miles)
- Twin Cities Orthopedics Eagan - Viking Lakes (4.1 miles)
- Soundpoint Audiology (4.8 miles)
Hospitals
- United Hospital Joint Relacement Center (1.8 miles)
- St Joseph's Hospital-St Paul (2.3 miles)
- Regions Hospital Burn Center (2.8 miles)
- VA Medical Center (5.2 miles)
- Woodwinds Health Campus-Woodbury (6.1 miles)
Places of Worship
- Cathedral of St Paul (2.2 miles)
- St George Greek Orthodox Church (2.9 miles)
- WW Studio (3.2 miles)
- St Jerome Elementary School (5.7 miles)
Transportation
- Union Depot (2.3 miles)
- Concourse A (5.4 miles)
- Concourse C (5.6 miles)
- Delta Sky Club (5.6 miles)
- Minneapolis–Saint Paul International Airport (MSP) (5.7 miles)
- Concourse D (5.7 miles)
- Escape Lounge (5.8 miles)
Cafes
- Starbucks (2.7 miles)
- Groundswell (4 miles)
- Roundtable Cof (5.8 miles)
- Panera Bread (6.2 miles)
- Starbucks (6.5 miles)
Parks
- Roosevelt Field (3.8 miles)
- Hidden Falls Park (4.4 miles)
- Minnehaha Falls Dog Park (4.8 miles)
- Como Park (5 miles)
- Wabun Picnic Area (5.1 miles)
- Heritage Village Park (5.5 miles)
- Burr Oaks Park (5.6 miles)
Theaters
- AMC Inver Grove 16 (3.9 miles)
Frequently Asked Questions
Metro Care Human Services is located at 1494 Delaware Avenue Unit A, West St. Paul, MN 55117 in Ramsey County, Minnesota
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Related Resources
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Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing HomesChoosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive GuideAssisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive GuideThe guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.