Marian Center of St Paul

Pros

• The Marian Center of St. Paul is a well-equipped facility that offers great amenities and transportation services.
• The staff at Cerenity Care Center is friendly, conscientious, and attentive to the residents’ needs.
• Residents receive thoughtful little extras, such as warm blankets for their comfort during naptime.
• Cerenity Care Center provides effective physical and occupational therapy, enabling residents to recover and return home promptly.
• The follow-up communication from staff at the Marian Center demonstrates a commitment to prospective residents and their families.

Cons

• The management at the care facilities exhibits a lack of empathy and treats residents as an inconvenience.
• There is a persistent failure by staff and management to take responsibility for mistakes, often blaming residents or their families instead.
• Communication regarding resident care is severely lacking, leaving family members feeling uninformed and disregarded.
• Residents receive inadequate food options that do not meet dietary restrictions, demonstrating neglect in meal planning.
• Staff members prioritize personal activities over attending to residents' needs, leading to instances of hunger and discomfort.
• Accidents and hygiene issues are ignored or not communicated to families, highlighting poor attention to resident care.
• There is a lack of proper oversight in medication administration, resulting in negative health impacts on residents without timely updates to families.
• Personal belongings frequently go missing or are mixed up with other residents' items, indicating poor handling of laundry and personal care.

Review

The experiences shared by families regarding various care facilities in Minnesota paint a complex and often troubling picture of resident care and management. One facility that has drawn positive feedback is The Marian Center in St. Paul. Visitors noted the dedication of staff members who proactively followed up with them and maintained contact throughout their stay. The center offers numerous amenities, including transportation services, which can be invaluable for residents. However, the facility's age—having been established around 20 years ago—means it may require updates to stay competitive and meet modern standards. Additionally, concerns were raised about the safety of its neighborhood, although its affordability and willingness to accept the Minnesota Waiver make it a commendable option for some families.

In stark contrast to The Marian Center's strengths is Cerenity Care Center, where a recent experience highlighted significant shortcomings in resident care and management accountability. One family member expressed gratitude for the staff's friendliness during their mother's transitional stay after a minor stroke; they appreciated thoughtful gestures like warm blankets during naps and attentive physical therapy that aided her recovery within just three weeks. These positive aspects underscored a commitment to patient comfort in transitional care settings.

However, a different narrative emerged from another family's account at Cerenity Care Center, revealing deeply troubling issues related to both staff behavior and communication with residents' families. This family felt that management consistently displayed an indifferent attitude towards residents, treating their presence as an inconvenience rather than a priority. Instead of taking responsibility when problems arose during their mother’s stay, they placed blame on either the resident or being forgetful about certain needs—such as specific dietary requirements due to gluten intolerance—that had not been adequately addressed over four years.

Confounding these issues were reports of neglect regarding basic needs and personal items belonging to residents. Instances included inadequate dining options for those on special diets or simply providing insufficient food at mealtimes—a concern raised when one family member observed staff dismissing requests for snacks while engaged in personal activities like watching television or texting on their phones. Such incidents eroded trust between families and caregivers at Cerenity Care Center.

Communication failures further exacerbated problems at Cerenity Care Center, rendering family members uninformed about critical health developments concerning their loved ones. For example, significant issues such as swollen legs went unreported for over two weeks before concerned family members brought it to attention themselves. Additionally, there were distressing occurrences involving hygiene concerns following accidents—issues that remained concealed from both residents and family until it became necessary for them to intervene during transitions out of care.

Ultimately, these contrasting reviews illustrate both ends of the spectrum found within elder-care facilities: environments where compassion thrives alongside those where neglect creates an atmosphere fraught with anxiety and disappointment for families trying to secure quality care for aging loved ones. While facilities like The Marian Center seem committed to fostering meaningful relationships between staff and residents through consistent follow-up actions, others like Cerenity Care Center raise red flags about neglectful practices that affect not only individual dignity but also overall familial peace of mind regarding their loved ones’ well-being in a vulnerable stage of life.

It serves as a poignant reminder of how vital thorough evaluations are when considering healthcare options for elders—underscoring the necessity not just for amenities but also genuine empathetic care practices that prioritize dignity above all in residential settings.

This area of St. Paul, Minnesota offers a variety of amenities that cater to the needs and interests of seniors. With multiple pharmacies located within a short distance, accessing necessary medications is convenient. Additionally, several healthcare facilities and hospitals are nearby, providing easy access to medical care. There are also numerous restaurants offering a diverse range of dining options, as well as cafes for socializing or enjoying a cup of coffee. For recreation, there are parks in the vicinity for leisurely strolls or outdoor activities. The area also has places of worship for spiritual fulfillment and theaters for entertainment. Overall, this part of St. Paul provides a well-rounded environment for senior living with its accessibility to essential services and opportunities for social engagement and relaxation.

Pharmacies

• Walgreens (1.5 miles)
• Walgreens (2.8 miles)
• Walgreens (3.6 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (4.3 miles)
• Walgreens (4.7 miles)
• Walgreens (4.9 miles)

Transportation

• Union Depot (1.6 miles)
• Minnesota State Fair Transit Hub (6.4 miles)

Restaurants

• The Bulldog Lowertown (1.6 miles)
• Citizen Supper Club (1.9 miles)
• Cossetta's Italian Market & Pizzeria (2.4 miles)
• Burger Time (2.6 miles)
• White Castle (3.2 miles)
• Karen Thai food (3.4 miles)
• Taco John's (3.7 miles)

Physicians

• West Side Community Health Services (1.7 miles)
• Dakota Medical Solutions (2.6 miles)
• Entira Family Clinics-West St Paul (3.6 miles)
• Aris Clinic (4.1 miles)
• Eric Thomas Becken (4.1 miles)
• HealthPartners Clinic (4.1 miles)
• Healthpartners Clinics (4.3 miles)

Hospitals

• Regions Hospital Burn Center (2 miles)
• St Joseph's Hospital-St Paul (2.2 miles)
• United Hospital Joint Relacement Center (2.7 miles)
• Woodwinds Health Campus-Woodbury (4.2 miles)
• St John's Hospital-Maplewood (5.7 miles)

Places of Worship

• Cathedral of St Paul (2.7 miles)
• St Jerome Elementary School (3.8 miles)
• Transfiguration Catholic Church (3.8 miles)
• St George Greek Orthodox Church (4.6 miles)
• WW Studio (5.8 miles)

Parks

• Flicek Park (3.5 miles)
• Roosevelt Field (4.6 miles)
• Harvest Park (4.8 miles)
• Rotary Park (5.1 miles)
• Como Park (5.2 miles)
• Hazelwood Park (5.4 miles)
• Eastside Park (5.4 miles)

Cafes

• Starbucks (4.5 miles)
• Groundswell (5.1 miles)

Theaters

• AMC Inver Grove 16 (5.5 miles)
• Alamo Drafthouse Woodbury (6.3 miles)