Integrated Home Care in St Paul, MN

Information last verified:

475 Etna Street Ste 3, St Paul, MN 55106

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
83
4 stars
14
3 stars
1
2 stars
0
1 stars
2

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Overall Review of Integrated Home Care

Pros

  • pro They are courteous and proactive when helping clients.
  • pro The staff are organized, thorough, and quick to assist.
  • pro They provide friendly communication and make clients feel welcomed.
  • pro Hmong Home Health Care (HHHC) has caring, responsive staff who treat clients like family.
  • pro The company delivers fast service and kind, considerate care.
  • pro The team is honest, knowledgeable, and ready to answer questions.
  • pro Clients often stay for years because they love the service.
  • pro The staff are professional, prompt, and well-trained.
  • pro The organization is well organized and easy to work with.
  • pro They are always available to help and answer questions.
  • pro The caregivers are compassionate, skilled, and go above and beyond.
  • pro The workplace is friendly, respectful, and supportive.
  • pro They provide great customer service and reliable problem resolution.
  • pro The agency is highly recommended as a place to work and to receive care.

Cons

  • pro Kimberly from HR is very rude and unprofessional; she doesn't answer voicemails or return calls.
  • pro Some employees' paychecks arrive late or not at all, causing ongoing frustration.
  • pro One reviewer went a full month without pay due to an error at the location.
  • pro It has been three months since another reviewer received a paycheck.

Review

Integrated Home Care in St Paul is best suited for families who want a dependable, organized home-care partner with a strong emphasis on communication and a warm, family-like culture. The agency consistently earns high marks for staffing reliability and accessibility of administrators; PCA services are delivered by caregivers who are described as patient, friendly and skilled, with nurses praised as top-notch. Long-tenured relationships, staffing that has lasted for years and a front desk that efficiently handles paperwork, make it clear this operation prioritizes smooth daily operations. When something comes up, responses are prompt, and issues such as timesheet problems can be resolved in minutes, underscoring a practical, hands-on approach.

Those who may want alternatives include families seeking very strict medical oversight beyond personal care, or those whose priorities center on flawless back-office reliability. A minority of reviews flag payroll and HR responsiveness concerns, including reports of delayed or missing paychecks, and even a complaint about HR staff. While these issues appear uncommon in the broader set of reviews, they signal a potential risk to caregiver continuity and morale. For households where back-office stability and crystal-clear HR communication are non-negotiable, it is prudent to compare with other providers known for unambiguous payroll practices and more rigid service guarantees.

On balance, the strongest pros, exceptional organization, rapid problem-solving, and consistently friendly, capable staff, tend to offset the main drawbacks. The organization’s workflow is highly efficient: intake and paperwork are handled with little friction, and responses to questions are timely and thorough. Caregivers are described as compassionate and patient; the care team includes nurses who are readily available and competent. The cultural awareness embedded in the agency’s approach gives added reassurance to families who value a culturally congruent care experience. The long-term presence in the community adds credibility and reduces the likelihood of abrupt staffing changes that disrupt continuity of care.

Operational strengths shine in concrete ways. Stories of quick wins, such as a front-desk staffer guiding the right person to resolve a time sheet issue in minutes, illustrate a practical, no-nonsense service ethos. Another reviewer notes a seamless in-and-out process when visiting the office, with staff thoroughly walking clients through every step and never rushing questions. Documentation is kept organized near the front entrance for easy access, a small detail that reduces friction in daily administration. Across the board, staff are described as easy to work with, generous with information, and genuinely committed to helping families navigate care needs.

For decision-makers, several questions help calibrate fit. Can continuity of caregivers be guaranteed when schedules shift? What is the service-level expectation for payroll and how quickly are issues resolved? How does the agency handle long-term care insurance, care plans, and updates to those plans? What is the escalation path for urgent questions, and what guarantees accompany the contract? Request specific examples of response times, caregiver assignment stability, and how documentation is updated. In addition, verify the agency’s approach to cultural sensitivity and language support, which can be a meaningful advantage for families drawn to a culturally aware provider like this one.

Overall, Integrated Home Care presents a consistently strong option for families seeking reliable home-based care with a clear organizational backbone, responsive administration, and a care staff widely praised for compassion and competence. The combo of quick issue resolution, long-tenured employees, and a welcoming, family-like culture makes it a practical choice for many seniors. Yet those who demand flawless payroll reliability and HR operations, or require highly specialized medical oversight, should compare alternatives to ensure the back office meets expectations. With careful questions and clearly defined service terms, this community can deliver steady, trustworthy support for daily living.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (10 miles away) Minneapolis-St Paul International (10 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The integrated home care in St. Paul, MN offers a comprehensive range of amenities and care services designed to provide a comfortable and supportive environment for its residents. The community is fully furnished and equipped with modern amenities including cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to keep residents connected with their loved ones.

Residents can enjoy delicious meals in the dining room prepared by the staff according to their specific dietary restrictions. Housekeeping services are provided to ensure that residents' living spaces are clean and well-maintained.

The community also offers various activities to promote mental wellness and social engagement among residents. These include resident-run activities as well as scheduled daily activities organized by the staff.

For those requiring assistance with activities of daily living, 24-hour supervision is available along with assistance with bathing, dressing, and transfers. Medication management is provided to ensure that residents receive their medications on time and in the correct dosage. Coordination with health care providers is also offered to ensure seamless healthcare delivery.

Transportation arrangements are made for medical appointments, ensuring that residents have easy access to healthcare facilities. The community is conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals for the convenience of its residents.

Overall, this assisted living community in St. Paul provides a comfortable and supportive environment where seniors can receive personalized care while enjoying a range of amenities and convenient access to nearby services and facilities.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.9 miles)
  • Walgreens (2.9 miles)
  • Walgreens (3.5 miles)
  • CVS Pharmacy (3.7 miles)
  • Mix Compounding Pharmacy (4.3 miles)
  • Walgreens (4.4 miles)
  • Walgreens (4.6 miles)

Transportation

  • Union Depot (2.2 miles)

Restaurants

  • The Bulldog Lowertown (2.2 miles)
  • White Castle (2.5 miles)
  • Citizen Supper Club (2.6 miles)
  • Taco John's (3 miles)
  • Cossetta's Italian Market & Pizzeria (3.1 miles)
  • Burger Time (3.3 miles)
  • Karen Thai food (3.3 miles)

Physicians

  • West Side Community Health Services (2.5 miles)
  • Dakota Medical Solutions (3.1 miles)
  • HealthPartners Clinic (3.6 miles)
  • Healthpartners Clinics (3.7 miles)
  • Aris Clinic (3.9 miles)
  • Eric Thomas Becken (3.9 miles)
  • Retina Center (4.3 miles)

Hospitals

  • Regions Hospital Burn Center (2.5 miles)
  • St Joseph's Hospital-St Paul (2.8 miles)
  • United Hospital Joint Relacement Center (3.4 miles)
  • Woodwinds Health Campus-Woodbury (4 miles)
  • St John's Hospital-Maplewood (5.1 miles)

Parks

  • Flicek Park (3.1 miles)
  • Harvest Park (4.2 miles)
  • Rotary Park (4.4 miles)
  • Eastside Park (4.7 miles)
  • Hazelwood Park (4.7 miles)
  • Casey Lake Park (4.7 miles)
  • Roosevelt Field (5 miles)

Places of Worship

  • Transfiguration Catholic Church (3.1 miles)
  • Cathedral of St Paul (3.3 miles)
  • St Jerome Elementary School (3.6 miles)
  • St George Greek Orthodox Church (5.2 miles)
  • WW Studio (6.5 miles)

Cafes

  • Starbucks (5.1 miles)
  • Groundswell (5.6 miles)

Theaters

  • Alamo Drafthouse Woodbury (5.7 miles)
  • AMC Inver Grove 16 (6.1 miles)
  • Oakdale Cinema Oakdale, Mn (6.3 miles)

Frequently Asked Questions

Where is Integrated Home Care?

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