15872 East Chester Road, Apple Valley, MN 55124
For more information about senior living options: (844) 490-3973
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Customers praise Ali for fast, friendly, knowledgeable, and professional service. The team repairs charging ports and devices in minutes, leaving customers highly satisfied. The shop earns strong recommendations for laptop and cellphone repairs due to quick turnaround. The store is described as clean, with courteous, helpful technicians. Ali is repeatedly highlighted as exceptional and highly recommended. Free charging-port cleaning is appreciated by customers. Technicians diagnose issues quickly and explain the repairs clearly. Many customers say they will return for future electronics repairs. Service is described as fast, affordable, and offering good value. The staff's positive attitude and helpfulness are frequently noted.
A customer waited a week for a battery replacement, only to be told a new phone was needed after discovering the battery had sat in the store for two days without notification. One reviewer had to make several long trips because the service was very slow. A customer was promised a 1-2 hour turnaround with priority service but was later told it would take 1-2 weeks, with no prior warning. A reviewer warned not to expect water resistance after the repair, implying warranty and reliability concerns. Another person said their phone was damaged during repair (a second screen broken) and they were not refunded or adequately compensated. The store was described as the worst place to deal with, with staff lacking customer service training. Several reviews cited poor communication: no updates, missed calls, and wasted trips to pick up devices. A customer stated parts couldn't be transferred between stores, making repairs unnecessarily difficult. A reviewer claimed they were charged a diagnostic fee for a repair that wasn't completed and could not get a refund. Some described the service as expensive despite claims of speed and efficiency.This collection of experiences paints a picture of a busy electronics repair shop that reliably draws customers with the promise of quick fixes and capable technicians, but also faces repeated questions about communication, turnaround promises, and warranty handling. Across dozens of reviews, there's a clear pattern: when the work goes smoothly, people leave delighted, praising speed, clarity, and friendly, knowledgeable staff. When things go off the rails, frustration spills over into longer waits, mixed messages, and concerns about whether the right parts and policies are in place. In the middle sits a shop that many regulars feel is essential for fast, dependable repairs, while a smaller contingent warns to manage expectations and confirm details before handing over devices.
Several unanimous threads highlight how quickly certain fixes can be completed. A recurring highlight is the charging port scenario: in multiple accounts, technicians were able to clean or repair the port in minutes, returning the device to full function with little or no charge. One reviewer described a charging-port cleaning that took five minutes, another cited sub-five-minute repairs, and others praised the same level of speed for iPhones, iPads, and other devices. The experience of speed is often accompanied by warmth and clarity in communication - staff who explained the issue and reassured customers that the repair would be handled promptly. Ali, in particular, emerges as a standout figure in many of these stories, described as friendly, knowledgeable, and efficient.
Alongside Ali, other technicians earn praise for their effectiveness and approach. Lee is frequently credited with rapid virus removal and diagnosing issues quickly, sometimes resolving problems in just a few minutes. Conlan is noted for taking care of a stubborn hardware issue on a laptop - removing debris from a charging port and not charging the customer for the labor. Several reviews emphasize a clean, professional store environment and a team that makes customers feel heard and supported, with mentions of helpers who "explain everything well" and "willing to help with whatever needed to be done." Taken together, these stories create a strong sense that the shop can deliver excellent service when the right technicians are on the job and parts or issues align with what the staff can handle swiftly.
Yet the same pool of reviews also captures a recurring discomfort with inconsistency. A number of customers report mismatches between promised timelines and actual outcomes. For example, an appointment to replace a phone battery was followed by news that a battery would need to be ordered, and subsequent delays stretched from days to weeks. In a few cases, customers waited for notifications that never arrived, only to learn later that the device still wasn't ready or that a "priority" service did not translate into a timely return. One customer described driving an hour round trip only to discover a lack of communication and disorganization when the device was supposedly ready. These anecdotes highlight a broader concern: the business seems capable, but the flow of information and the reliability of promised turnaround times can be uneven.
The issue of expectations and service terms is further complicated by stories about warranties and policy interpretations. Several reviewers recount experiences where the outcome did not match what was expected under warranty or service guarantees. Some customers felt burned by warranty decisions tied to water damage or other post-service conditions, suggesting that the shop's guarantees did not always align with manufacturer or insurer expectations. There is also mention of diagnostic fees and shipping charges - charges that some customers felt were not fairly explained or were not refunded when the repair did not ultimately meet their expectations. The contrast between "fast, affordable fixes" and "unanticipated costs or policy disputes" runs through many threads, leading some customers to tread carefully or seek elsewhere for longer-term assurances.
Distance and effort further color the narrative. A few reviewers recount traveling long distances - hundreds of miles, multiple trips - to reach the shop, drawn by the promise of quick, reliable fixes or by word-of-mouth recommendations about the technicians' skill. These journeys amplify the sting of a misstep or a slow turn-around, as the time, fuel, and scheduling challenges compound the frustration of a device not being ready when promised. Conversely, for others, the sheer speed of a successful fix - especially for minor issues like port cleaning or quick software diagnoses - demonstrates why the location remains a go-to, despite the potential for hiccups elsewhere in the process.
In the end, the shop presents as a place of strong capabilities and genuine care from several standout technicians, with Ali repeatedly singled out for excellence and Lee for speed in virus removal and problem diagnosis. The experiences, however, are not uniformly glowing. While many customers leave with devices functioning smoothly and with a sense of relief, others walk away frustrated by delayed communications, unclear expectations, and disputes over warranties or price. If you're planning to visit, it may help to confirm turnaround times in writing, ask about what constitutes "priority service," and be explicit about notification expectations so you're not left guessing when your device will be ready. The shop's strengths - fast fixes, helpful technicians, and a professional, clean environment - are real, but they sit alongside a reminder that clear communication and consistent service are just as important to a truly satisfying repair experience.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (12 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Friendship House in Apple Valley, MN is a fully-furnished assisted living community that offers a range of amenities to ensure the comfort and convenience of its residents. The spacious apartments are equipped with cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access.
Residents can enjoy delicious meals in the restaurant-style dining room that caters to special dietary restrictions. In addition, care services provided include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. Medication management is also available to help residents maintain their health and well-being.
The community encourages mental wellness through its dedicated mental wellness program. Residents have access to various recreational activities including resident-run activities and scheduled daily activities. For those who enjoy outdoor spaces, there is a beautiful garden area as well as nearby parks that offer opportunities for relaxation and socialization.
Friendship House is conveniently located near several cafes, pharmacies, physicians, restaurants, theaters, and hospitals. This ensures easy access to essential services and entertainment options for both residents and their visiting family members or friends.
Overall, Friendship House provides a caring and supportive environment where residents can feel at home while receiving the assistance they need to live comfortably and independently.
Friendship House is located at 15872 East Chester Road, Apple Valley, MN 55124 in Dakota County, Minnesota
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