4307 159Th Court West, Rosemount, MN 55068
For more information about senior living options: (844) 490-3973
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The house manager is great. The staff are compassionate toward residents. The housemates are awesome and sweet. Residents love living there. The staff are amazing. The house manager is attentive and understanding. Jerrianna is an amazing DM. The staff go above and beyond to make residents and families feel welcome. Commonwealth is highly praised by residents. Eriksmoen has had positive experiences.
They claim the cottages group home is the worst place they have ever lived, with staff treating residents like animals and mocking a resident with severe mental health issues. They allege staff and management lie, and that the manager sides with the staff, telling the resident to use coping mechanisms. They describe leadership as a disaster and say three managers have quit due to mistreatment. They describe the company as lying, worthless, and game-playing, with numerous concerns filed with DHS and management not returning calls. They accuse staff of not cleaning and instead spending time on cell phones or complaining. They recount an incident where a staff member dismissed a resident's cooking request and claimed it was a joke, which the manager accepted. They describe a paraplegic resident's chair not being charged and left outside in winter, with management blaming the resident.Across a number of residential facilities discussed by residents, the experiences run a wide gamut - from warm, home-like environments where staff are described as compassionate and attentive, to deeply troubling accounts of mistreatment and systemic neglect. Several reviews highlight a sense of belonging and genuine care in some houses, while others paint a stark, critical picture of the same organizations' leadership, training, and day-to-day operations. Taken together, the collection offers a complex portrait of care experiences that can feel both like a supportive community and, at times, a troubling workplace for those living there.
Several residents recount very positive experiences at places like the Cottages Group and Commonwealth. One reviewer describes living in a Cottages Group home where the house manager is "great," staff are described as compassionate toward residents, and housemates are "awesome and sweet." The tone is affectionate and protective, with the reviewer expressing genuine warmth: a warm, loving home atmosphere, amazing staff, and a manager who is attentive and understanding. Another account praises Commonwealth as the "best company ever," and notes a year-long residency that feels like home. This reviewer contrasts their current, supportive environment with a previous one where they faced verbal abuse, emphasizing that "the staff? are not" abusive; they specifically single out Jerrianna as an amazing DM and credit the supportive environment with aiding recovery after a breast cancer diagnosis. The reviewer stresses that the staff work to make residents, families, and friends feel welcome, and insists that this is not merely a group home but a real home.
In contrast to these uplifting experiences, a much more negative and combustible set of accounts centers on a different property and on broader organizational issues. One reviewer from the Cottages Group House, Burncrest, alleges severe mistreatment: residents treated "like an animal," staff mocking others with severe mental complications, and managers who allegedly believe staff over residents. The reviewer claims lies are told when accusations arise and asserts that the manager sides with staff rather than residents. They recount a specific interaction about cooking rice with less water - where a staff member reportedly refused to accommodate the resident's request and later claimed it was a joke, which the manager appeared to accept. The reviewer also disparages another review (referred to as "Cynthia's review") as a "lie," and charges that leadership is a disaster, with three managers allegedly mistreated into quitting. This account paints a picture of a highly dysfunctional environment where accountability seems unclear, and where resident concerns may be undermined by a staff-centric leadership culture.
Amidst the mix of praise and denunciation, there is also a brief, positive note about Eriksmoen. One reviewer states simply that their experiences with Eriksmoen have been positive, offering a small respite from the more heated criticisms elsewhere. This snippet hints at a possible variation in the quality of care even within the same broader system, suggesting that some locations or managers may be more effective or caring than others.
Another reviewer provides a sweeping, highly critical indictment of the company more generally, claiming to have wasted 11 months with a "lying, worthless, game-playing company." This account accuses staff of a long-standing deception about training and a focus on phone use or constant complaints rather than resident care. The reviewer asserts that pursuing concern leads to termination, and claims extensive formal complaints - 14 concerns with DHS by two professionals, and 18 pages of concerns filed as recently as last week. They argue that management hires for obedience rather than leadership, implying a culture that rewards following orders from the two male owners rather than genuinely addressing residents' needs. They recount overheard conversations about mistreatment of quality staff, and describe the company as "sewer scum" whose comeuppance is inevitable. They also detail specific personal grievances, including withheld rent, unreturned calls, a paraplegic resident whose chair was not charged properly, and a failure to address issues with a resident's bed, bathroom cleanliness, and other daily needs. The tone is bitter, accusatory, and saturated with dissatisfaction about both staff performance and management responsiveness.
Embedded in this broader critique are specific, troubling anecdotes that these residents believe illustrate systemic failure: a resident's chair not being charged, ongoing sanitation concerns such as a black trail in a bathroom that has gone uncleaned since November, and the perceived mismatches between what staff are trained to do (dispensing meds, apparently) and what residents require for daily living and safety. The complainant also points to equipment failures and a lack of accountability, alleging that attempts to engage with management about concerns are routinely unanswered, which compounds the sense of neglect and frustration. They insist on a harsh judgment of the organization's leadership and its ability - or willingness - to put residents first.
Taken together, these reviews reveal two dominant currents: appreciation for real, home-like care when it works - where managers listen, staff show warmth and compassion, and residents feel valued - and deep distrust and anger when residents perceive neglect, mismanagement, and a culture that deprioritizes accountability. On one side, residents speak of supportive environments that foster recovery, belonging, and dignity. On the other side, residents describe environments where serious concerns about safety, cleanliness, communication, and leadership go unresolved, sometimes resulting in formal complaints and a pervasive sense that residents are optional or expendable. The juxtaposition underscores the complexity of running group homes and similar care settings, where the lived experience can diverge dramatically from one house to the next, and where the difference between feeling cared for and feeling abandoned may hinge on the day-to-day choices of managers, staff, and the systems that guide oversight.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Gondola Group II in Rosemount, MN is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a dining room where delicious meals are served, creating opportunities for socialization. Each resident's living space is fully furnished, providing a comfortable and home-like atmosphere.
Gondola Group II also has a beautiful garden and outdoor space where residents can enjoy fresh air and nature. Housekeeping services are provided to ensure that the living environment remains clean and tidy. Residents can stay connected with their loved ones through telephone and Wi-Fi/high-speed internet access.
The community offers various care services to assist residents with their daily activities. Trained staff is available to provide support with bathing, dressing, and transfers. Gondola Group II coordinates with healthcare providers to ensure that residents receive the necessary medical attention. Assistance with managing medications and diabetes diet is also provided.
Meal preparation and service take into account any special dietary restrictions that residents may have. Transportation arrangements for medical appointments are available to ensure that residents can easily access healthcare services.
Residents at Gondola Group II can enjoy a vibrant lifestyle through scheduled daily activities designed to promote engagement and socialization. Nearby cafes, parks, pharmacies, restaurants, theaters, physicians offices, and hospitals offer convenience and accessibility for additional leisure options or healthcare needs.
In summary, Gondola Group II in Rosemount, MN provides a comfortable living environment with various amenities and care services designed to enhance the well-being of its residents.
This part of Rosemount, Minnesota, offers a variety of amenities and services that may appeal to seniors looking for a convenient and bustling community. With multiple pharmacies nearby, accessing prescription medications and health care services is easily manageable. There are also several cafes and restaurants in close proximity, providing opportunities for socializing and dining out. For medical needs, there are physicians' offices and hospitals within a short driving distance. Additionally, the area boasts several parks for outdoor recreation and relaxation. Places of worship are also available for spiritual engagement. Overall, this neighborhood combines essential services with recreational offerings, making it a potentially attractive option for seniors seeking a well-rounded living environment in Rosemount.
Gondola Group II is located at 4307 159Th Court West, Rosemount, MN 55068 in Dakota County, Minnesota
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