Charter House

Save

Charter House

211 2Nd Street Nw, Rochester, MN 55901

For more information about senior living options: (844) 490-3973

4 from 8 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Assisted Living Continuing Care Retirement Community(CCRC) Independent Living Skilled Nursing Facility

Overall Review of Charter House

Pros

  • pro Residents of Charter House express gratitude for the supportive community and leadership, emphasizing the caring nature of the staff.
  • pro The arts committee and various activities at Charter House provide residents with opportunities to socialize and engage creatively.
  • pro Guests appreciate the affordability and convenience of the guest apartments, particularly for those visiting Mayo Clinic.
  • pro Many highlight Charter House as a fantastic seniors community with diverse meal options and a great location near essential services.
  • pro Long-term residents commend the multiple levels of care available, making it a suitable choice for different needs in one place.

Cons

  • pro The head administrator at Charter House is described as incompetent, dishonest, and unaccommodating.
  • pro Concerns raised by residents' families have been ignored or met with lies from the administration.
  • pro Residents, including the reviewer’s grandmother, have not experienced respect, compassion, or integrity from the staff.
  • pro The nursing staff has treated residents without regard for their emotional and mental health needs.
  • pro Many residents require outside care providers due to inadequate support within Charter House itself.
  • pro The environment is characterized as unwelcoming and unsafe for senior citizens.

Review

Charter House, a senior living community situated in downtown Rochester, is a facility that has elicited a wide range of opinions and experiences among its residents and their families. On one hand, there are several glowing testimonials from individuals who have found comfort, companionship, and a sense of belonging after transitioning to this establishment. A resident, for instance, shares that moving to Charter House was the best decision she made following the loss of her husband. She emphasizes the newfound friendships she's formed within the community and highlights her involvement in an arts committee—an opportunity that has enriched her life significantly since becoming a resident just over a year ago.

The sentiment expressed by this resident is echoed by another couple who stayed at Charter House's guest apartments during their visit for Mayo Clinic appointments. Their experience was marked by satisfaction with the reasonable pricing and cleanliness of their accommodations. They appreciated having access to a kitchen during their stay, which not only made them feel at home but also catered to their comfort needs. These positive accounts showcase Charter House as an excellent option for those looking for supportive living arrangements in close proximity to essential services like healthcare.

Another resident review further underscores Charter House's appeal as a vibrant seniors' community with numerous activities and meal options available. This resident appreciates the convenient location near Mayo Clinic and believes that it is ideal for anyone seeking an engaging social environment while receiving care when needed. The abundance of activities offered ensures that residents can participate in various interests and continue to lead fulfilling lives, making Charter House an attractive option for many.

However, not all experiences at Charter House have been as positive. A concerning review from a family member paints a starkly different picture of the establishment through their perspective on leadership issues. This critique focuses on perceived incompetence and dishonesty from the head administrator, which they believe has negatively impacted overall care quality at Charter House. The reviewer voices dissatisfaction with repeated attempts to address concerns about their grandmother’s care being ignored or met with untruths—a situation they view as emblematic of poor administrative oversight.

This review draws attention to allegations of inadequate treatment toward residents, illustrating feelings of fear among some grandparents regarding what actions may be permitted or denied under current administration protocols. In particular, it highlights troubling instances where nursing staff allegedly treated residents inappropriately or disrespectfully under the guise of training rather than prioritizing individual emotional and mental health needs—a serious concern within any healthcare setting.

The struggles described by family members culminate in an urgent warning against trusting Charters House as a viable option for elder care; they argue instead for seeking alternatives where patients are treated with respect consistent with Mayo Clinic's values—namely compassion and integrity. While some find solace and satisfaction within Charter House’s walls, others report distressing experiences that raise alarms over how well-administered and responsive the facility truly is to both residents’ needs and familial concerns alike.

In summary, while many residents commend Charter House for its community spirit and supportive atmosphere, contrasting reviews reveal underlying tensions surrounding leadership effectiveness and overall patient care quality. As such narratives unfold side-by-side—one filled with joy derived from companionships forged amidst shared artistic pursuits; another rooted firmly in discontent stemming from perceived neglect—it underscores just how varied individual experiences can be within senior living environments like Charter House.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community(CCRC) Continuing Care Retirement Community(CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Rochester International (8 miles away) Rochester International (8 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Charter House in Rochester, MN is a vibrant assisted living community that offers a range of care options to cater to the individual needs of seniors. As a Continuing Care Retirement Community (CCRC), it provides residents with peace of mind knowing that they will have access to higher levels of care as their needs change over time. With its excellent amenities and dedicated care services, Charter House ensures that residents can enjoy a fulfilling and comfortable lifestyle.

The community boasts an array of amenities designed to enhance residents' quality of life. These include a convenient beauty salon, cable or satellite TV for entertainment, devotional services off-site, and a charming dining room where nutritious meals are served daily. The living spaces are fully furnished and feature kitchenettes for added convenience. Indoor common areas offer opportunities for socializing and engaging with fellow residents, while outdoor spaces provide beautiful surroundings for relaxation and recreation. Residents can also stay connected through telephone and Wi-Fi/high-speed internet.

Charter House takes pride in its comprehensive care services. With 24-hour supervision, residents receive the support they need around the clock. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers, ensuring safety and comfort. Coordination with healthcare providers is seamlessly facilitated by the community, promoting seamless communication between residents' medical team. Additionally, specialized care is provided for those with diabetes or special dietary restrictions.

Residents at Charter House can look forward to an active lifestyle filled with stimulating activities. Community-sponsored events foster social connections among neighbors while devotional activities off-site cater to spiritual well-being. Scheduled daily activities provide opportunities for engagement and enjoyment.

The surrounding area offers numerous options for convenience and entertainment. Seven cafes, parks, pharmacies, physicians, restaurants nearby ensure easy access to various services and leisurely pursuits. Transportation arrangements are available for medical appointments to further support residents' mobility and independence.

In summary, Charter House in Rochester, MN is an exceptional assisted living community that prioritizes the needs and well-being of its residents. With its comprehensive care services, excellent amenities, and vibrant surroundings, Charter House offers a comfortable and fulfilling lifestyle for seniors seeking a supportive environment.

Nearby Places of Interest

This part of Rochester, Minnesota is a bustling and convenient neighborhood with a variety of amenities for seniors. With several hospitals, pharmacies, and physicians' offices within walking distance, residents can easily access healthcare services. There are also plenty of dining options ranging from casual fast food to upscale restaurants, as well as cafes for a leisurely coffee break. For those who enjoy the outdoors, there are several parks nearby for recreational activities and relaxation. Transportation options such as U-Haul Moving & Storage are available for any moving or storage needs. Additionally, places of worship are within close proximity for those seeking spiritual fulfillment. Overall, this area offers a vibrant community with all the necessary resources for comfortable senior living.

Physicians

  • Charlton Building - Mayo Clinic (0.1 miles)
  • Mid America Orthopaedic Assoc (0.2 miles)
  • Brackenridge Building - Mayo Clinic (0.3 miles)
  • Psimos Oral Surgery (0.6 miles)
  • Mayo Eugenio Litta Children's Hospital (0.9 miles)
  • Carol Reid, MD (1 miles)
  • Olmsted Medical Center Hospital (1.4 miles)

Hospitals

  • Rochester Methodist Hospital (0.1 miles)
  • Erickson Hair & Skin Care Center (0.2 miles)
  • Mayo 19 (0.3 miles)
  • Domitilla Building - Saint Marys Hospital (0.7 miles)
  • Southeastern Minnesota Emergency Medical Service (0.8 miles)
  • Saint Marys Hospital (0.8 miles)
  • Joseph Building - Saint Marys Hospital (0.8 miles)

Pharmacies

  • Mayo Clinic Baldwin Pharmacy (0.2 miles)
  • Guidepoint Pharmacy (0.2 miles)
  • Weber & Judd Co. (0.3 miles)
  • Eagle Drug Of Rochester (0.3 miles)
  • Walgreens (0.7 miles)
  • Weber & Judd Co. (0.8 miles)
  • Weber & Judd Pharmacy (0.8 miles)

Restaurants

  • Al Madina Restaurant (0.2 miles)
  • Victoria's Ristorante & Wine Bar (0.2 miles)
  • Chester's Kitchen and Bar (0.3 miles)
  • Taco Bell (0.3 miles)
  • Pescara (0.3 miles)
  • Terza Ristorante (0.4 miles)
  • Cafe Steam (0.4 miles)

Cafes

  • Hollandberry Pannekoeken (0.2 miles)
  • Caribou Coffee (0.8 miles)
  • Caribou Coffee (0.9 miles)
  • Starbucks (0.9 miles)
  • Caribou Coffee (1 miles)
  • Panera Bread (3 miles)
  • St James Coffee (3 miles)

Parks

  • Silver Lake Park (0.5 miles)
  • Mayo Park (0.6 miles)
  • Field of Fun (0.8 miles)
  • Quarry Hill Park (1.4 miles)
  • Graham Hockey Arena (1.7 miles)
  • Quarry Hill Nature Center (1.8 miles)
  • Century Hills Park (2.9 miles)

Transportation

  • U-Haul Moving & Storage (0.8 miles)

Places of Worship

  • Bethel Lutheran Church (0.9 miles)
  • Gloria Dei Lutheran Church (0.9 miles)
  • St Luke's Episcopal Church (1.9 miles)
  • People Of Hope (2.7 miles)

Theaters

  • CMX Cinemas Chateau 14 (2.5 miles)

Frequently Asked Questions

Where is Charter House?
What photos are available for Charter House in Rochester, Minnesota?

Nearby Communities

Related Resources

  • assisted living vs memory careAssisted Living and Memory Care: Understanding Their Core Differences

    Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.

  • assisted living activitiesBeyond the Bingo Hall: 50+ Enriching Activities for Seniors in Assisted Living

    Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.

  • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

    The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.