Charter House

Pros

• Residents of Charter House express gratitude for the supportive community and leadership, emphasizing the caring nature of the staff.
• The arts committee and various activities at Charter House provide residents with opportunities to socialize and engage creatively.
• Guests appreciate the affordability and convenience of the guest apartments, particularly for those visiting Mayo Clinic.
• Many highlight Charter House as a fantastic seniors community with diverse meal options and a great location near essential services.
• Long-term residents commend the multiple levels of care available, making it a suitable choice for different needs in one place.

Cons

• The head administrator at Charter House is described as incompetent, dishonest, and unaccommodating.
• Concerns raised by residents' families have been ignored or met with lies from the administration.
• Residents, including the reviewer’s grandmother, have not experienced respect, compassion, or integrity from the staff.
• The nursing staff has treated residents without regard for their emotional and mental health needs.
• Many residents require outside care providers due to inadequate support within Charter House itself.
• The environment is characterized as unwelcoming and unsafe for senior citizens.

Review

Charter House, a senior living community situated in downtown Rochester, is a facility that has elicited a wide range of opinions and experiences among its residents and their families. On one hand, there are several glowing testimonials from individuals who have found comfort, companionship, and a sense of belonging after transitioning to this establishment. A resident, for instance, shares that moving to Charter House was the best decision she made following the loss of her husband. She emphasizes the newfound friendships she's formed within the community and highlights her involvement in an arts committee—an opportunity that has enriched her life significantly since becoming a resident just over a year ago.

The sentiment expressed by this resident is echoed by another couple who stayed at Charter House's guest apartments during their visit for Mayo Clinic appointments. Their experience was marked by satisfaction with the reasonable pricing and cleanliness of their accommodations. They appreciated having access to a kitchen during their stay, which not only made them feel at home but also catered to their comfort needs. These positive accounts showcase Charter House as an excellent option for those looking for supportive living arrangements in close proximity to essential services like healthcare.

Another resident review further underscores Charter House's appeal as a vibrant seniors' community with numerous activities and meal options available. This resident appreciates the convenient location near Mayo Clinic and believes that it is ideal for anyone seeking an engaging social environment while receiving care when needed. The abundance of activities offered ensures that residents can participate in various interests and continue to lead fulfilling lives, making Charter House an attractive option for many.

However, not all experiences at Charter House have been as positive. A concerning review from a family member paints a starkly different picture of the establishment through their perspective on leadership issues. This critique focuses on perceived incompetence and dishonesty from the head administrator, which they believe has negatively impacted overall care quality at Charter House. The reviewer voices dissatisfaction with repeated attempts to address concerns about their grandmother’s care being ignored or met with untruths—a situation they view as emblematic of poor administrative oversight.

This review draws attention to allegations of inadequate treatment toward residents, illustrating feelings of fear among some grandparents regarding what actions may be permitted or denied under current administration protocols. In particular, it highlights troubling instances where nursing staff allegedly treated residents inappropriately or disrespectfully under the guise of training rather than prioritizing individual emotional and mental health needs—a serious concern within any healthcare setting.

The struggles described by family members culminate in an urgent warning against trusting Charters House as a viable option for elder care; they argue instead for seeking alternatives where patients are treated with respect consistent with Mayo Clinic's values—namely compassion and integrity. While some find solace and satisfaction within Charter House’s walls, others report distressing experiences that raise alarms over how well-administered and responsive the facility truly is to both residents’ needs and familial concerns alike.

In summary, while many residents commend Charter House for its community spirit and supportive atmosphere, contrasting reviews reveal underlying tensions surrounding leadership effectiveness and overall patient care quality. As such narratives unfold side-by-side—one filled with joy derived from companionships forged amidst shared artistic pursuits; another rooted firmly in discontent stemming from perceived neglect—it underscores just how varied individual experiences can be within senior living environments like Charter House.

This part of Rochester, Minnesota is a bustling and convenient neighborhood with a variety of amenities for seniors. With several hospitals, pharmacies, and physicians' offices within walking distance, residents can easily access healthcare services. There are also plenty of dining options ranging from casual fast food to upscale restaurants, as well as cafes for a leisurely coffee break. For those who enjoy the outdoors, there are several parks nearby for recreational activities and relaxation. Transportation options such as U-Haul Moving & Storage are available for any moving or storage needs. Additionally, places of worship are within close proximity for those seeking spiritual fulfillment. Overall, this area offers a vibrant community with all the necessary resources for comfortable senior living.

Physicians

• Charlton Building - Mayo Clinic (0.1 miles)
• Mid America Orthopaedic Assoc (0.2 miles)
• Brackenridge Building - Mayo Clinic (0.3 miles)
• Psimos Oral Surgery (0.6 miles)
• Mayo Eugenio Litta Children's Hospital (0.9 miles)
• Carol Reid, MD (1 miles)
• Olmsted Medical Center Hospital (1.4 miles)

Hospitals

• Rochester Methodist Hospital (0.1 miles)
• Erickson Hair & Skin Care Center (0.2 miles)
• Mayo 19 (0.3 miles)
• Domitilla Building - Saint Marys Hospital (0.7 miles)
• Southeastern Minnesota Emergency Medical Service (0.8 miles)
• Saint Marys Hospital (0.8 miles)
• Joseph Building - Saint Marys Hospital (0.8 miles)

Pharmacies

• Mayo Clinic Baldwin Pharmacy (0.2 miles)
• Guidepoint Pharmacy (0.2 miles)
• Weber & Judd Co. (0.3 miles)
• Eagle Drug Of Rochester (0.3 miles)
• Walgreens (0.7 miles)
• Weber & Judd Co. (0.8 miles)
• Weber & Judd Pharmacy (0.8 miles)

Restaurants

• Al Madina Restaurant (0.2 miles)
• Victoria's Ristorante & Wine Bar (0.2 miles)
• Chester's Kitchen and Bar (0.3 miles)
• Taco Bell (0.3 miles)
• Pescara (0.3 miles)
• Terza Ristorante (0.4 miles)
• Cafe Steam (0.4 miles)

Cafes

• Hollandberry Pannekoeken (0.2 miles)
• Caribou Coffee (0.8 miles)
• Caribou Coffee (0.9 miles)
• Starbucks (0.9 miles)
• Caribou Coffee (1 miles)
• Panera Bread (3 miles)
• St James Coffee (3 miles)

Parks

• Silver Lake Park (0.5 miles)
• Mayo Park (0.6 miles)
• Field of Fun (0.8 miles)
• Quarry Hill Park (1.4 miles)
• Graham Hockey Arena (1.7 miles)
• Quarry Hill Nature Center (1.8 miles)
• Century Hills Park (2.9 miles)

Transportation

• U-Haul Moving & Storage (0.8 miles)

Places of Worship

• Bethel Lutheran Church (0.9 miles)
• Gloria Dei Lutheran Church (0.9 miles)
• St Luke's Episcopal Church (1.9 miles)
• People Of Hope (2.7 miles)

Theaters

• CMX Cinemas Chateau 14 (2.5 miles)