Charter House in Rochester, MN

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Charter House in Rochester, MN

211 2Nd Street Nw, Rochester, MN 55901

For more information about senior living options: (844) 490-3973

4.5 from 108 reviews
5 stars
82
4 stars
15
3 stars
4
2 stars
1
1 stars
6

Assisted Living Continuing Care Retirement Community (CCRC) Independent Living Skilled Nursing Facility

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    Overall Review of Charter House

    Pros

    • pro It is a beautiful community located downtown, with staff who are friendly and professional.
    • pro They love this place, noting friendly, straightforward staff, a homey feel, and dining room prices and quality that can't be beat, with a strong emphasis on health and fitness for residents.
    • pro It is a lovely place, and the outdoor space is perfect for fresh air and recovery.
    • pro The staff there are awesome; the nurses are reassuring, and residents enjoy their stay.
    • pro It is a great place to live with many amenities available.
    • pro It is a very nice place; the pillows and mattress are fantastic and very comfortable.
    • pro It feels like living at a five-star hotel.
    • pro It is a top-of-the-line retirement home.
    • pro It is a beautiful facility with rotating art exhibits on the main floor.
    • pro The care is excellent; therapists are reassuring, and meals are well balanced.
    • pro It is the nicest facility of its type in town; the apartments are remarkable.
    • pro It has lovely people and good doctors.

    Cons

    • pro The head administrator at Charter House is an incompetent, dishonest, unaccommodating leader.
    • pro The staff have obstructed residents' goals and ignored concerns.
    • pro Residents have been treated like lab rats for nurses to learn about ostomy bags, instead of being seen as whole people with emotional and mental health needs.
    • pro The environment is neither welcoming nor safe for senior citizens.
    • pro The building layout can be confusing.
    • pro A large number of residents have to rely on outside care providers to come into a Mayo Clinic facility, which is beyond ridiculous.

    Review

    Charter House in Rochester is best suited for seniors who want downtown living with immediate access to Mayo Clinic and a broad continuum of on-site care, wrapped in a lively, hotel-like atmosphere. The community earns strong appeal for residents who prize social engagement, regular fitness and wellness programming, varied dining options, and a robust calendar of classes, lectures, and artistic activities. The reviews consistently highlight a friendly, professional staff, comfortable apartments, and a sense of safety and convenience - from well-lit hallways to security features and regular shuttle service. For families seeking a place that treats aging with a mix of warmth, activity, and practical amenities, Charter House checks many boxes in a single, walkable campus.

    That said, some prospective residents may want alternatives if leadership transparency and a consistently responsive administration are paramount. A highly negative, long-form family complaint has circulated, alleging systemic leadership issues and an environment that felt unsafe and unwelcoming to a grandmother-like resident. While the bulk of anecdotes praise governance and care, this outlier underscores the importance of meeting the leadership team in person, reviewing contracts carefully, and speaking with current residents and their families. For families who prioritize a no-surprises, ultra-clear management experience, exploring other options with a more straightforward governance track record may be prudent.

    On the upside, Charter House's strengths cluster around care quality, staff engagement, and a richly programmed lifestyle. Therapists and nursing staff receive frequent commendation for reassurance and attentiveness, and meals are consistently described as satisfying, with the option to tailor choices. The facility itself feels polished and welcoming, with features like rotating art displays, a strong emphasis on health and fitness, and well-designed common areas that foster social connection. Apartments are described as remarkable and comfortable, contributing to a sense of dignified, independent living within a supportive framework. All of these elements combine to offset minor irritants by delivering dependable day-to-day quality and a genuine sense of community.

    Layout quirks and occasional service gaps are the kinds of trade-offs families should weigh against the positives. Several reviewers note that the building layout can be confusing, which can complicate navigation for new residents or visitors. Communication lapses show up as the occasional abrupt phone interaction, reminding readers that even well-regarded facilities can miss a beat from time to time. Food, while generally adequate with dining-room value and variety, may not satisfy every palate, though the convenience of ordering in or dining out provides flexible dining options. In practice, these drawbacks are mitigated by the overall quality of care, the breadth of amenities, and the proximity to medical centers and cultural attractions.

    For decision-making, Charter House delivers compelling value for families prioritizing proximity to Mayo Clinic, downtown accessibility, and a continuum of care in one campus. Guest apartments with kitchens offer cost-effective lodging for Mayo appointments, and the shuttle network plus easy access to shops, museums, and event spaces enhances everyday life beyond medical needs. The activities slate - ranging from arts involvement to seminars and fitness classes - helps residents maintain independence while staying socially engaged. Potential buyers should request a candid tour, meet multiple staff leaders, and speak with several current residents to gauge consistency of care and communication. Verifying fee structures and understanding what is included will prevent misaligned expectations.

    In sum, Charter House stands out as a high-caliber, downtown Rochester option for seniors who want a vibrant, multi-level community with strong staff presence and a broad lifestyle program. Its core appeal - professional caregiving, engaging activities, quality meals, and convenient access to Mayo and local amenities - positions it as a top pick for many families. Yet for those who fixate on uncompromising administrative transparency or a quieter, less "hotel-like" environment, alternatives with tighter governance controls or smaller-scale settings may be more appropriate. The prudent path is to weigh the comprehensive on-site benefits against the specific leadership concerns raised in a minority of reviews, then visit, inquire, and compare closely with other nearby communities.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Rochester International (8 miles away) Rochester International (8 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Charter House in Rochester, MN is a vibrant assisted living community that offers a range of care options to cater to the individual needs of seniors. As a Continuing Care Retirement Community (CCRC), it provides residents with peace of mind knowing that they will have access to higher levels of care as their needs change over time. With its excellent amenities and dedicated care services, Charter House ensures that residents can enjoy a fulfilling and comfortable lifestyle.

    The community boasts an array of amenities designed to enhance residents' quality of life. These include a convenient beauty salon, cable or satellite TV for entertainment, devotional services off-site, and a charming dining room where nutritious meals are served daily. The living spaces are fully furnished and feature kitchenettes for added convenience. Indoor common areas offer opportunities for socializing and engaging with fellow residents, while outdoor spaces provide beautiful surroundings for relaxation and recreation. Residents can also stay connected through telephone and Wi-Fi/high-speed internet.

    Charter House takes pride in its comprehensive care services. With 24-hour supervision, residents receive the support they need around the clock. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers, ensuring safety and comfort. Coordination with healthcare providers is seamlessly facilitated by the community, promoting seamless communication between residents' medical team. Additionally, specialized care is provided for those with diabetes or special dietary restrictions.

    Residents at Charter House can look forward to an active lifestyle filled with stimulating activities. Community-sponsored events foster social connections among neighbors while devotional activities off-site cater to spiritual well-being. Scheduled daily activities provide opportunities for engagement and enjoyment.

    The surrounding area offers numerous options for convenience and entertainment. Seven cafes, parks, pharmacies, physicians, restaurants nearby ensure easy access to various services and leisurely pursuits. Transportation arrangements are available for medical appointments to further support residents' mobility and independence.

    In summary, Charter House in Rochester, MN is an exceptional assisted living community that prioritizes the needs and well-being of its residents. With its comprehensive care services, excellent amenities, and vibrant surroundings, Charter House offers a comfortable and fulfilling lifestyle for seniors seeking a supportive environment.

    Nearby Places of Interest

    This part of Rochester, Minnesota is a bustling and convenient neighborhood with a variety of amenities for seniors. With several hospitals, pharmacies, and physicians' offices within walking distance, residents can easily access healthcare services. There are also plenty of dining options ranging from casual fast food to upscale restaurants, as well as cafes for a leisurely coffee break. For those who enjoy the outdoors, there are several parks nearby for recreational activities and relaxation. Transportation options such as U-Haul Moving & Storage are available for any moving or storage needs. Additionally, places of worship are within close proximity for those seeking spiritual fulfillment. Overall, this area offers a vibrant community with all the necessary resources for comfortable senior living.

    Physicians

    • Charlton Building - Mayo Clinic (0.1 miles)
    • Mid America Orthopaedic Assoc (0.2 miles)
    • Brackenridge Building - Mayo Clinic (0.3 miles)
    • Psimos Oral Surgery (0.6 miles)
    • Mayo Eugenio Litta Children's Hospital (0.9 miles)
    • Carol Reid, MD (1 miles)
    • Olmsted Medical Center Hospital (1.4 miles)

    Hospitals

    • Rochester Methodist Hospital (0.1 miles)
    • Erickson Hair & Skin Care Center (0.2 miles)
    • Mayo 19 (0.3 miles)
    • Domitilla Building - Saint Marys Hospital (0.7 miles)
    • Southeastern Minnesota Emergency Medical Service (0.8 miles)
    • Saint Marys Hospital (0.8 miles)
    • Joseph Building - Saint Marys Hospital (0.8 miles)

    Pharmacies

    • Mayo Clinic Baldwin Pharmacy (0.2 miles)
    • Guidepoint Pharmacy (0.2 miles)
    • Weber & Judd Co. (0.3 miles)
    • Eagle Drug Of Rochester (0.3 miles)
    • Walgreens (0.7 miles)
    • Weber & Judd Co. (0.8 miles)
    • Weber & Judd Pharmacy (0.8 miles)

    Restaurants

    • Al Madina Restaurant (0.2 miles)
    • Victoria's Ristorante & Wine Bar (0.2 miles)
    • Chester's Kitchen and Bar (0.3 miles)
    • Taco Bell (0.3 miles)
    • Pescara (0.3 miles)
    • Terza Ristorante (0.4 miles)
    • Cafe Steam (0.4 miles)

    Cafes

    • Hollandberry Pannekoeken (0.2 miles)
    • Caribou Coffee (0.8 miles)
    • Caribou Coffee (0.9 miles)
    • Starbucks (0.9 miles)
    • Caribou Coffee (1 miles)
    • Panera Bread (3 miles)
    • St James Coffee (3 miles)

    Parks

    • Silver Lake Park (0.5 miles)
    • Mayo Park (0.6 miles)
    • Field of Fun (0.8 miles)
    • Quarry Hill Park (1.4 miles)
    • Graham Hockey Arena (1.7 miles)
    • Quarry Hill Nature Center (1.8 miles)
    • Century Hills Park (2.9 miles)

    Transportation

    • U-Haul Moving & Storage (0.8 miles)

    Places of Worship

    • Bethel Lutheran Church (0.9 miles)
    • Gloria Dei Lutheran Church (0.9 miles)
    • St Luke's Episcopal Church (1.9 miles)
    • People Of Hope (2.7 miles)

    Theaters

    • CMX Cinemas Chateau 14 (2.5 miles)

    Frequently Asked Questions

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