125 East Park Street, Owatonna, MN 55060
For more information about senior living options: (844) 490-3973
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Great management, staff and residents; Bridgewater is a fun and rewarding community. Bridgewater has amazing staff with even better residents. The facility is very nice with a welcoming community; the staff are wonderful, friendly, respectful and attentive. BridgeWater at Owatonna has helpful, cheerful, involved, and communicative staff. Residents and families loved BridgeWater at Owatonna. The staff make the experience comfortable and easy for families. Bridgewater is a beautiful community with a wonderful team.
They claim the company does not pay employees correctly and will not fix its mistakes. They claim the company charges residents for services they do not receive, calling it fraud. They describe the company as caring only about money and showing no regard for employees or residents. They state management talks back to residents and treats them like garbage. They allege the facility is always short-staffed, with lazy staff, low pay, and too much work. They report a staff member was caught having sex on work grounds, remained employed, and left a resident in a bathroom for two hours, with gossip and name-calling among staff and residents. They advise others to stay away from the place and not to work there.BridgeWater at Owatonna emerges in these mixed reviews as a place that inspires both high praise and sharp criticism, often within the same community and sometimes even within the same family circle. On one side, residents' families and some staff describe a welcoming environment with engaged leadership, caring nurses and aides, and a robust set of activities that keep residents connected and active. On the other, others allege financial and operational problems, poor treatment of residents, and at least one extremely troubling claim about misconduct on the job. Taken together, the accounts paint a portrait of a facility that can feel like two very different places depending on who you ask, when you visit, and what you observe.
The more critical voices focus on financial and managerial concerns. Several reviewers state outright that they would not give the place a star and urge others to avoid it. They describe not being paid correctly and accuse the administration of failing to fix mistakes, portraying a pattern of mismanagement. A recurring worry is that residents are charged for services they do not receive, a charge that some label as fraud. These reviewers also recount encounters with management that feel disrespectful or unresponsive, including accounts of staff or administrators talking back to residents and treating them poorly. The tone is one of caution and alarm, with strong warnings to steer clear of the facility and to question the organization's practices when it comes to billing, accountability, and respect for residents and their families.
In contrast, a number of reviewers offer glowing praise for BridgeWater's leadership, staff, and resident community. Phrases like "great management, staff and residents" and "Bridgewater is such a fun and rewarding community" appear repeatedly, with several people recommending it as a wonderful place to live for a loved one and as a strong employment opportunity for those seeking work in care. One review explicitly calls it a "great opportunity for employment," while another notes that the staff are "amazing" and that residents themselves are impressive. The positive reports emphasize a sense of teamwork, a welcoming atmosphere, and a community where staff members feel valued and residents feel cared for. These accounts stress the importance of a responsive and involved staff who communicate well with families, creating an impression of transparency and trust.
There are even more personal affirmations about the day-to-day experience. Reviewers describe the facility as "very nice" with a welcoming environment, praising staff as "wonderful," "friendly," "respectful," and attentive to everyone. Families recount how the staff's involvement and communication helped ease the stress that comes with having a loved one in care. Such testimonies often highlight meaningful interactions, a steady cadence of visits and updates, and activities that keep residents engaged and connected to the larger community. A common thread is the perception that staff genuinely care about residents' well-being, and that families feel reassured by the level of attention and warmth shown by caregivers.
Amid the positive and the praiseworthy, there are also troubling notes that cannot be overlooked. One review details a disturbing claim about a staff member supposedly engaging in sexual activity on the work grounds, coupled with the assertion that this person continued to work there after being reported with evidence. The same review mentions a resident being left alone in a bathroom for two hours and notes that gossip and a lack of accountability among some staff were pervasive. While these are specific accusations rather than general statements about the facility, they contribute to a sense that the environment can be unpredictable and that misconduct, if it occurred, raises serious concerns about oversight and safety. Readers are left with a sense that, for some, there is perceived risk and unease in certain situations.
Other testimonials focus more on the emotional and practical support available to families during tough times. Several reviews describe how painful it can be to place a loved one in care, but that BridgeWater made the process easier through helpful staff, ongoing communication, and a level of attentiveness that provided comfort. Individuals share that their loved ones felt at ease there, and that the staff did a good job of staying engaged with families. The sense of gratitude in these accounts contrasts with the harsher critiques, portraying BridgeWater as a place where compassionate care can be found and where, for some families, the experience led to peace of mind and appreciation for the team's efforts.
Finally, the evaluations touch on common themes about staffing and workload. A number of comments point to persistent short-staffing, with some staff described as overworked or underpaid, leading to complaints about the amount of work versus compensation. These criticisms juxtapose with more favorable statements about the same facility, making clear that the operational reality can feel very different depending on the shift, the day, or the department. The tension between a beautiful physical environment and a demanding, sometimes exhausting workload is a recurring undercurrent in these reviews, underscoring the complexity of running a high-quality elder-care operation.
In the end, the collection of reviews presents BridgeWater at Owatonna as a place that cannot be easily categorized as simply good or bad. The experiences highlighted here reflect a broad spectrum: some residents and families report exceptional care, thoughtful staff, and a supportive community; others report troubling financial practices, disrespectful treatment, and serious concerns about safety and accountability. For anyone considering BridgeWater, the message is to gather diverse perspectives, ask direct questions about billing practices and staff conduct, and seek firsthand experiences from current families and employees. These conflicting accounts suggest that outcomes can vary widely from one situation to another, making careful, on-the-ground evaluation essential.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Owatonna, MN, Park Place Senior Living offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With fully furnished accommodations, cable or satellite TV, Wi-Fi/high-speed internet, and telephone access, residents can stay connected and entertained within their own space. The community also provides housekeeping services to maintain a clean and organized living environment.
For dining options, Park Place Senior Living offers a spacious dining room where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are taken into consideration to cater to individual needs.
To enhance the quality of life for its residents, Park Place Senior Living organizes resident-run activities as well as scheduled daily activities. These activities promote social interaction and engagement among residents while encouraging an active and vibrant lifestyle.
In terms of care services, 24-hour supervision is provided to ensure the safety and security of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available whenever needed. Medication management is offered to provide peace of mind regarding medication schedules and dosage. The community also coordinates with health care providers to ensure comprehensive care for residents with specific health needs such as diabetes.
Park Place Senior Living understands the importance of accessibility within the local area. With 9 nearby pharmacies and 3 physicians in close proximity, residents have easy access to medical assistance. Additionally, multiple cafes, parks, restaurants, transportation options, theaters, hospitals, and places of worship are all conveniently located nearby.
With its array of amenities, personalized care services, and convenient location near essential facilities in Owatonna, Park Place Senior Living provides a comfortable and supportive assisted living community for seniors seeking a fulfilling retirement lifestyle.
Park Place Senior Living is located at 125 East Park Street, Owatonna, MN 55060 in Steele County, Minnesota
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