Harrison Bay Senior Living

Pros

• The cleanliness of Harrison Bay Senior Living is excellent, contributing to a pleasant living environment for residents.
• The staff at the facility are described as friendly, polite, and gracious, creating a welcoming atmosphere for residents and their families.
• Residents appreciate the nutritious and well-balanced food provided by the kitchen, enhancing their overall dining experience.
• Despite being understaffed, the staff members consistently put on a smile and demonstrate compassion and empathy while caring for seniors.
• The variety of activities available, such as Bingo and robotics, is well-received by residents, with suggestions for introducing more arts and crafts to stimulate creativity.
• Overall experiences at Harrison Bay Senior Living have been positive, with staff doing their best to maintain quality care in challenging circumstances.

Cons

• Some staff at Harrison Bay Senior Living are unresponsive or slow to return calls, leading to frustration for family members seeking assistance.
• The facility is experiencing significant understaffing in the kitchen, causing long wait times for residents to be served in the dining room.
• The back door for elderly residents to access outdoor areas lacks an automatic opener, making it difficult for those with mobility issues to go outside.
• There appears to be a lack of training and communication between servers and kitchen staff, resulting in delays and confusion regarding food orders.
• Despite overall cleanliness and friendliness, the experience is marred by staffing shortages and operational inefficiencies that affect resident satisfaction.

Review

Harrison Bay Senior Living has garnered a mix of feedback from residents and family members, showcasing both the strengths of the facility and areas that require improvement. Recently, after a transitional period marked by staff turnover shortly after a loved one moved in, things appear to be settling down. While some staff members have received praise for their responsiveness and attentiveness to residents’ needs, others seem to lack the same level of engagement. This inconsistency may stem from the ongoing challenges related to staffing levels, particularly in key operational areas such as the kitchen.

One major concern noted by family members is the accessibility issues faced by elderly residents. Although Harrison Bay Senior Living markets itself as permitting smoking on premises, there are significant practical limitations affecting residents' ability to enjoy outdoor spaces. The back door leading to a patio and smoking area is equipped with a heavy metal fire door that lacks an automatic opener—an oversight that poses considerable difficulty for those using walkers or needing assistance. With only one automatic entrance available at the front of the building, many residents find it challenging to enjoy fresh air and participate fully in activities designed for their relaxation and enjoyment.

Communication within Harrison Bay Senior Living also appears to be an area ripe for improvement. Specifically, family members have expressed frustration with the timeliness of responses from administration staff, particularly noting an unfulfilled expectation for return calls from the Assistant Director of Health Services. One reviewer shared their experience of waiting four days without any acknowledgment or answers regarding their inquiries despite leaving multiple messages. Effective communication is critical in senior living environments where families often seek reassurance regarding their loved ones' care and wellbeing.

Moreover, staffing shortages have become evident in dining services throughout Harrison Bay Senior Living. Residents frequently encounter long wait times—sometimes up to an hour—for service during meal times in the dining room. While recognizing that these delays may result from high demands placed on under-staffed teams managing both dining room operations and meal delivery to individual units, it's clear that improving management between servers and kitchen staff could enhance overall resident satisfaction during meals. Reviewers have pointed out difficulties with technology used for order taking via iPads; miscommunication between orders placed and food delivered may also contribute to inefficiencies experienced by diners.

Despite these challenges relating to staffing and service delivery, many reviewers expressed appreciation for aspects like cleanliness throughout the facility as well as positive interactions with staff members who remain polite and gracious despite being overworked. Family members observed that employees often maintain warm attitudes even under pressure—a testament to their dedication toward providing compassionate care within a demanding environment. Such consistency amid staffing shortages speaks volumes about the work culture at Harrison Bay Senior Living.

In addition to day-to-day operations within dining services, feedback concerning activity programs offered at Harrison Bay revealed opportunities for growth as well. While popular options like Bingo and robotics are enjoyed by many residents, suggestions were made for introducing more arts-and-crafts projects or creative expressions that stimulate imagination among seniors seeking respite from routine life within assisted living settings.

Overall, while acknowledging specific areas requiring attention—including improved accessibility measures around outdoor spaces, enhanced communication protocols between families and staff, expedited service provision during meals—and bolstering recreational activities—it is clear through reviews that there exists profound gratitude among family members toward dedicated workers striving every day at Harrison Bay Senior Living amidst persistent challenges faced by this senior living community.

This part of Mound, Minnesota offers a variety of amenities that cater to the needs of seniors. With multiple cafes nearby, such as Caribou Coffee and Blackwater Cafe, residents can easily enjoy a cup of coffee and socialize with friends. There are also several places of worship in close proximity, providing opportunities for spiritual fulfillment. Pharmacies like Walgreens and Spring Park Pharmacy are conveniently located for easy access to medication and healthcare needs. In terms of medical care, there are hospitals like Ridgeview Medical Center within a short distance. Additionally, the area boasts parks like Surfside Park and Gale Woods Farm for leisurely walks and outdoor activities. Overall, this neighborhood provides a well-rounded environment with essential services for senior living.

Cafes

• Caribou Coffee (0.1 miles)
• Blackwater Cafe (5 miles)
• Caribou Coffee (5 miles)
• Panera Bread (8.2 miles)
• Caribou Coffee (8.7 miles)

Places of Worship

• Our Lady of the Lake Catholic Church (0.2 miles)
• North Central District Office (5.4 miles)
• St Victoria Catholic Church (5.6 miles)
• St Therese of Deephaven (7.4 miles)

Pharmacies

• Walgreens (0.3 miles)
• Spring Park Pharmacy (1 miles)
• Good Neighbor Pharmacy (1 miles)
• MPFC Maple Plain Food Center (4.9 miles)
• Walgreens (5 miles)
• CVS Pharmacy (6.4 miles)
• Guy Research (7.5 miles)

Physicians

• Wayzata Children's Clinic P A (0.3 miles)
• Kevin's Traveling Touch (1 miles)
• Pinnacle Dermatology- Excelsior (4.8 miles)
• MN Otolaryngology (5.2 miles)
• Ridgeview Chanhassen Clinic (7.6 miles)
• Mn Otolaryngology (7.9 miles)
• John W Meccia MD (7.9 miles)

Restaurants

• Surfside Bar & Grill (0.4 miles)
• Minnetonka Drive-In Restaurant (1 miles)
• Al & Almas Supper Club & Charter Cruises (1.1 miles)
• Lord Fletcher's Old Lake Lodge (2.2 miles)
• Ox Yoke Inn (4.7 miles)
• McGarry's Pub (5 miles)
• Enki Brewing (5.2 miles)

Parks

• Surfside Park (0.6 miles)
• Gale Woods Farm (2.3 miles)
• Freeman Park (3.8 miles)
• Three Rivers Off Leash Dog Park (4.3 miles)
• Missile Park (4.6 miles)
• Kirke-Lachen Park (5.3 miles)
• Minnesota Landscape Arboretum (5.6 miles)

Hospitals

• Wedge Industries (6.7 miles)
• Chaska Urgent Care (7.8 miles)
• Alongside Services (8.9 miles)
• Waconia Cancer Clinic (8.9 miles)
• Allina Health Minneapolis Heart Institute – Waconia (9 miles)
• Ridgeview Medical Center (9 miles)

Theaters

• Waconia Theatre (8.5 miles)