17935 56Th Avenue North, Plymouth, MN 55446
For more information about senior living options: (844) 490-3973
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The staff at Good Samaritan Ambassador New Hope are trustworthy, respectful, kind, caring, and loving. The caregivers are awesome, providing high-quality care to residents. Mom's final morning demonstrated the exceptional quality and compassion of the care she received. The staff and residents honored Mom with a dignified walk, reflecting the facility's compassionate culture. Families express gratitude for the care and support provided by the staff. Residents enjoy engaging activities like bingo and other events, indicating a lively environment. The facility is consistently clean and the staff are attentive and caring. Meals are plentiful and delicious, with healthy options. Therapists are accommodating and pleasant, helping residents progress. New remodeling and great staff make this a wonderful place.
An abusive staffer was present and management allegedly covered for her. The staffer shut off a patient's call light and walked away when the patient needed help. Management promised to investigate but never followed up with the patient or family. This is not five-star care and could put a loved one at risk. The staff are overworked and unhappy; the patient-to-staff ratio is crazy; management doesn't care about staff; high turnover. There are reports of bed bugs, scabies, and overall cleanliness issues. Meals were cold and not consistently served, often using paper plates. A patient was discharged after one day with an open abdominal wound and no follow-up care.The reviews paint a picture of a care facility that can feel like a homey, welcoming place on some days and a source of deep concern on others. Visitors repeatedly mention the charming touches that make it feel different from a typical nursing home: a little wing with birds and fish, the option for residents to have bird feeders outdoors, and social activities that bring people together. From what multiple visitors have observed, residents frequently gather for bingo, and there have even been happy-hour style moments with fruit cups or desserts. The setting and small-town feel contribute to the sense that this could be a comforting place to spend some time, especially for those who value community and familiar routines.
At the heart of many positive experiences are the staff and the way families describe the care they witnessed or received. Several reviewers highlight the kindness, dignity, and emotional support offered by caregivers and nurses. One family member speaks of a four-year relationship with "trustworthy, respectable, kind, caring, loving staff," noting a moving "dignity walk" for a mother approaching the next chapter and describing the staff and residents as sharing in that emotional moment. Other accounts echo this sentiment, emphasizing that the team treats residents well regardless of rank or title and that staff go above and beyond to be attentive to needs, celebrate successes, and provide comfort in difficult times. There are even stories of families feeling grateful for the ongoing care after a loved one's passing, with staff described as compassionate and responsive during some of the most challenging moments.
There are, however, clear strands of critique that run through the same collection of reviews. Several reviewers recount experiences that raise serious red flags: a claim of abusive behavior by a staff member covered up by management, a lack of timely response to call lights, poor cleanliness, and a sense that issues were not investigated or resolved adequately. One account describes being repeatedly ignored when needing assistance, with the patient soiling themselves and receiving subpar assistance, while the family felt they were told falses or were kept at arm's length from a meaningful follow-up. Another reviewer says the facility had numerous health-code-type violations, with dirty towels, overflowing waste baskets, cold or poorly served meals, and an overall impression that patient care was not being prioritized. These accounts underscore a concern that, for some families, the care experience is anything but consistent and can hinge on who is working on a given shift.
The spectrum of experience widens with additional negative and mixed reports about staff morale and systemic issues. A reviewer describes an environment where "overworked and unhappy staff" and high turnover point to broader management challenges, while others contrast that with notes about remodeling, a clean facility, and "great staff" after recent improvements. There are also explicit warnings not to rely on the place for a loved one, with complaints about excessive delays, questionable discharge decisions, and a sense that some critical needs were not addressed. Yet at the same time, other family members or patients share positive snapshots - successful recoveries, very good meals, supportive therapists, and a facility that feels like a rebuilding or refreshing place where compassionate care is possible.
The care stories take on a particularly poignant tone when families recount end-of-life moments or transitions. One mother's journey is described as largely positive in terms of care and support from aides and nursing staff, with the final days surrounded by compassion and "Angel Care." Another reviewer praises transitional care after a hip replacement, noting that the staff helped them feel a sense of accomplishment during a difficult recovery and describing plentiful food, enjoyable mealtime music, and accommodating therapists. These deeply human details - care, dignity, and presence during vulnerable times - stand out as areas where the facility seems to excel for some residents and families.
There are also more extreme negative anecdotes that cannot be ignored. Some reviewers allege bed bugs or scabies, severe care lapses in nutrition and hygiene, and even starvation and dehydration leading to hospitalizations. In one stark account, a patient describes being unable to obtain basic care, leading to self-initiated personal tasks and a sense of neglect that extended to a lack of a care plan within the first 24 hours. Another account highlights a discharging decision after major surgery that felt unsafe or insufficiently followed up, prompting questions about whether this is truly a care facility at all. These stories serve as a cautionary counterweight to the more uplifting memories.
In sum, the collective voice presents a facility that can feel like a place of warmth, community, and genuine care for some families, while for others it has been a troubling, even dangerous place where needs go unmet and trust is broken. Visitors repeatedly mention the personable, attentive moments and the heartfelt care that can emerge during difficult times, as well as the ability of staff to create a sense of home through activities, companionship, and rituals. Yet the same pool of reviews includes alarming claims about neglect, unsafe conditions, and management shortcomings, raising serious questions about consistency, safety, and accountability. For anyone considering Good Samaritan Ambassador, the message from these voices is to prepare for a broad range of possible experiences, to ask direct questions about staffing, care plans, food service, and response times, and to observe closely how the facility operates on a day-to-day basis. The right choice may come down to a specific location, the current staff on duty, and the alignment between a family's expectations and the care reality on the ground.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Good Samaritan Nurse in Plymouth, MN is a fully furnished and well-equipped assisted living community that provides excellent care services for seniors. Residents can enjoy the convenience of amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a telephone to stay connected with loved ones. The community also offers move-in coordination services to ensure a seamless transition.
With 24-hour supervision, residents are provided with assistance in activities of daily living such as bathing, dressing, and transfers. The dedicated nursing staff also coordinates with healthcare providers and manages medications for the residents. Those with special dietary restrictions can rest easy knowing that meals are prepared and served according to their needs.
The community places importance on mental wellness by providing a mental wellness program to support the emotional well-being of residents. Additionally, specific guidelines for diabetes diets are adhered to for those who require it. Transportation arrangements for medical appointments are available to ensure that residents can easily access healthcare services.
Residents can engage in a variety of activities offered daily, including resident-run activities that foster a sense of community. Scheduled daily activities provide opportunities for socialization and entertainment.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals, The Good Samaritan Nurse offers easy access to essential amenities and services in the surrounding area. Overall, this assisted living community strives to provide comprehensive care while promoting independence and maintaining quality of life for its residents.
This part of Plymouth, Minnesota offers a variety of amenities and services that cater to senior living. The area features several parks, such as Plymouth Dog Park and Churchill Farms Residents' Park, providing opportunities for outdoor activities and socialization. Additionally, there are nearby pharmacies like Walgreens and CVS Pharmacy for convenient access to medication and healthcare needs. Residents can also enjoy dining options ranging from fast food outlets like McDonald's and Taco Bell to more upscale restaurants like The Stanchion and Kyoto Sushi. For medical care, there are reputable hospitals like Plymouth Surgery Center and Regency Hospital, as well as physician offices such as Partners In Pediatrics and Metropolitan Dermatology & Cutaneous Surgery PA. Cafes like Starbucks and Caribou Coffee offer comfortable spaces to relax or meet with friends. With places of worship like St Therese of Deephaven and Elim Church Center nearby, this neighborhood provides a welcoming environment for seniors seeking a vibrant community with easy access to essential services.
The Good Samaritan Nurse is located at 17935 56Th Avenue North, Plymouth, MN 55446 in Hennepin County, Minnesota
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