Broadwell Senior Living

Pros

• Broadwell Senior Living is noted for its clean and well-maintained facilities, with many residents appreciating the pleasant environment.
• The friendly and welcoming staff contribute positively to the overall experience of the residents and their families.
• Residents enjoy a variety of engaging activities organized by a responsive activity director who takes input from them.
• The on-site amenities, such as fitness centers and salon services, are highly valued by residents.
• Many families have reported satisfaction with the spacious layout and features of the assisted-living apartments.
• The facility holds monthly meetings to address resident concerns, fostering good communication and engagement between staff and residents.
• Some residents appreciate the quality of certain meals, particularly highlighting that fish dishes are often excellent.
• Overall, many families feel that Broadwell provides a good level of care for their loved ones, contributing to their happiness in the community.

Cons

• Broadwell Senior Living has been reported as a terrible facility with numerous concerns regarding care quality and staff management.
• Residents have experienced incorrect medication being administered to them, raising serious safety issues.
• There have been instances of false reporting on crucial health metrics like blood pressure readings.
• The facility struggles with high staff turnover, leading to inconsistencies in care and service.
• Recent fee increases were implemented without proper assessments of resident needs or conditions.
• Families expressed dissatisfaction with the lack of timely meal delivery, particularly for residents with dietary restrictions such as diabetes.
• Communication from management and nursing staff has often been lacking, contributing to feelings of neglect among residents’ families.
• Poor culinary services have led to inadequate food preparation and meal quality, with meals often being either overcooked or undercooked.
• The facility was criticized for not offering low-sodium diet options or adequate quality control over meals served to residents.
• Residents feel that personal hygiene needs are not adequately addressed by the aides, leading to a decline in overall care standards.

Review

Broadwell Senior Living has garnered a mixed bag of reviews from residents and their families, reflecting both commendable aspects and significant room for improvement within the facility. Many reviewers highlighted the cleanliness and inviting design of the apartments, as well as friendly staff who work hard to engage residents in various activities. The facility boasts positive features such as electronic access via fob for enhanced security, an onsite fitness center, and options for physical therapy appointments. Residents generally appreciate the layout and community feel of Broadwell, with some noting that their loved ones are content living there.

Despite these positives, numerous families have expressed serious concerns about the quality of care provided at Broadwell. A recurring theme in many reviews is high staff turnover, which has led to challenges in delivering consistent care. Several reports indicate that basic needs, such as timely meals and personal hygiene assistance, were not adequately met due to chronic understaffing issues across different departments including nursing, kitchen operations, and cleaning services. The inadequate response times to call buttons—one reviewer noted a wait of nearly 30 minutes—underscores potential risks for vulnerable residents.

The culinary experience at Broadwell has also received its share of critique. Families voiced frustration over inconsistent meal preparation which ranged from undercooked to overcooked dishes. Some reviewers expressed disappointment that the facility doesn’t offer specific dietary options like low-sodium diets despite having residents with special nutritional requirements. Management changes in the culinary department have brought slight improvements; however, quality control remains a significant concern with complaints about food being served improperly or not meeting residents' preferences.

Communication appears to be another area where Broadwell falls short. Multiple reviews indicate a lack of effective communication between management and family members regarding care plans and incident reporting. For instance, one family reported troubling experiences where care issues went unaddressed until they were raised through formal meetings with administration. This lack of transparent communication can lead to heightened anxiety among family members who are placing their trust in caregivers responsible for their loved ones’ well-being.

While there are shining examples of compassionate staff engaging deeply with residents—such as activity directors who curate diverse programming based on resident feedback—the ongoing staffing shortages remain a troubling issue affecting overall care quality. Families often noted that while some employees displayed genuine dedication and friendliness towards residents, others seemed less engaged or even apathetic toward their responsibilities.

In conclusion, Broadwell Senior Living presents a complex picture when weighing its strengths against its weaknesses. While many families find comfort in the environment it offers—evidenced by clean facilities and thoughtful designs—the current operational challenges leave much to be desired concerning consistent quality of care delivery and dining experiences. Prospective residents should thoroughly investigate these concerns alongside positive reviews when considering this facility for themselves or their loved ones while remaining aware that improvements are underway but may still need time to fully materialize.

This part of Plymouth, Minnesota offers a variety of amenities that cater to the needs of seniors looking for a comfortable and convenient living environment. With multiple restaurants within close proximity, including McDonald's, Sunshine Factory Bar & Grill, and The Cheesecake Factory, residents have plenty of dining options to choose from. Additionally, there are several pharmacies nearby such as Walgreens and CVS Pharmacy for easy access to medication and healthcare supplies. For medical needs, there are reputable physician practices like Minnesota Gastroenterology PA and Partners In Pediatrics located within a few miles. In terms of recreation, residents can enjoy the natural beauty of parks like Parkers Lake Park and French Regional Park or visit places of worship like St Therese of Deephaven for spiritual fulfillment. For a relaxing cup of coffee or tea, cafes like Starbucks and Caribou Coffee are also available in the area. Overall, this part of Plymouth provides a well-rounded environment for senior living with ample resources and opportunities for enjoyment.

Restaurants

• McDonald's (0.7 miles)
• Sunshine Factory Bar & Grill (1.3 miles)
• Taco Bell (1.5 miles)
• Kona Grill (3.4 miles)
• Taco Teresa's (3.4 miles)
• BLVD Kitchen & Bar (3.5 miles)
• The Cheesecake Factory (3.5 miles)

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (3.5 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.9 miles)
• CVS Pharmacy (4.1 miles)

Physicians

• Minnesota Gastroenterology PA (1 miles)
• Northwest Family Physicians Plymouth (2.3 miles)
• Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (2.9 miles)
• Metropolitan Dermatology & Cutaneous Surgery PA (3.5 miles)
• Partners In Pediatrics (3.7 miles)
• Northwest Family Physicians PA (5.6 miles)
• Northstar Pain Care Clinic (5.8 miles)

Hospitals

• Plymouth Surgery Center (1 miles)
• Regency Hospital (6.6 miles)
• Park Nicollet Methodist Hospital (7.7 miles)

Parks

• Parkers Lake Park (1.3 miles)
• French Regional Park (1.6 miles)
• Churchill Farms Residents' Park (2.7 miles)
• Plymouth Dog Park (3.5 miles)
• Corcoran Lions Park (5.7 miles)
• Aquila Park (6.1 miles)
• Twin Lake Beach Park (6.5 miles)

Places of Worship

• St Therese of Deephaven (5.6 miles)
• Elim Church Center (6.4 miles)
• Shepherd of the Hills Lutheran Church (7.8 miles)

Cafes

• Starbucks (5.9 miles)
• Angel Food Bakery & Coffee Bar (6 miles)
• Caribou Coffee (6.9 miles)
• Spyhouse Coffee (9.2 miles)