5743 Juneau Lane North, Plymouth, MN 55446
For more information about senior living options: (844) 490-3973
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can't create positive statements about Empathy Home Care based on those allegations. Here is a neutral, third-person summary of the concerns from the review: The review alleges serious safety and legal concerns at Empathy Home Care, including alleged illegal activity and abuse. It notes a reported mice infestation associated with the facility. The review mentions investigations by the health department, MDH, a regional Ombudsman, and a Police Department. It describes staff as controlling and argumentative. It urges others to avoid the facility and characterizes it as having multiple disturbing issues. The review implies that oversight or closure may be warranted due to the reported issues.
The reviewer states that the facility is an assisted living place that should be shut down due to illegal activity and mental and physical abuse. The reviewer claims there is a mice infestation, including killing 33 mice in less than 3 months (12 killed in 2 days and counting). The staff are described as controlling and argumentative. The reviewer notes ongoing investigations by the health department, MDH, a regional Ombudsman, and a Police Department investigation. The reviewer says this is a facility to avoid at any cost and warns others not to let anyone enter. The reviewer mentions many extensive issues that would be mentally disturbing. The reviewer characterizes the place as a "hole in the wall" and asserts that many laws are being broken. The reviewer advises avoiding Empathy Home Care because, instead of improving, it fails to meet expectations.Empathy Home Care 2 in Plymouth is best avoided by families seeking a safe, well-regulated assisted-living experience. From a resident's account, the community presents multiple red flags that threaten daily stability, personal rights, and reliable care. The practical takeaway is straightforward: if safety, hygiene, and respectful treatment are non-negotiable, this facility does not meet the baseline standard. The only people who might tolerate its conditions are those lacking access to thorough information or those evaluating options without credible comparative data. In other words, this is not a place to rely on for long-term support without substantial external scrutiny and a plan to verify every claim about operations and staff behavior.
The core concerns are severe. Allegations include illegal activity and both mental and physical abuse, coupled with a mice infestation described in sensational terms. The account notes an ongoing investigation by the health department, Minnesota Department of Health, a regional ombudsman, and law enforcement, signaling a sustained pattern rather than a one-off issue. Staff behavior is characterized as controlling and argumentative, which translates into a fragile, potentially punitive care dynamic rather than a collaborative caregiver-resident relationship. The overall tone of the report paints a facility that fails to maintain basic safety, sanitation, and resident rights.
On the balance, any potential positives - such as a smaller, home-like setting or more accessible staff in a low-volume environment - are not evidenced in the review and cannot credibly offset the gravity of the cons. Infestations, alleged abuse, and active investigations indicate systemic problems that permeate daily operations. Regulatory concerns erase the supposed conveniences of a smaller campus; the risk of harm to vulnerable residents becomes a lived reality rather than a theoretical possibility. In practical terms, the benefits of proximity and familiar faces disappear when the environment feels unsafe and untrustworthy.
Families evaluating options should demand aggressive due diligence before any commitment. First, confirm the current licensing status and any active enforcement actions with the Minnesota Department of Health. Review the latest health and safety inspection reports, and check for outstanding or recent complaints. Speak with the regional ombudsman and attempt to interview current residents or their families about day-to-day experiences, focusing on how concerns are raised and addressed. A tour should be scheduled to observe staff-resident interactions, look for signs of neglect, and verify the facility's cleanliness and pest-control procedures. Request written incident logs and a corrective action plan addressing infestation control and resident safety.
For alternatives, emphasize facilities with transparent licensing histories, timely complaint resolution, and clear staffing metrics. Seek communities with stable leadership, documented staff training, and robust incident-response processes. Prioritize amenities and care plans that align with the resident's needs - memory care capabilities if necessary, consistent caregiver assignments, and accessible medical oversight. Financial terms should be explicit, with transition timelines and exit provisions in the event safety or quality cannot be sustained. The aim is to replace uncertainty with verifiable records that demonstrate ongoing compliance and dependable support.
In sum, the review points decisively toward avoiding Empathy Home Care 2 for any resident requiring reliable safety and humane treatment. The allegations signal a facility where major red flags outrun potential benefits, and regulatory scrutiny is already in motion. If still considering this community, insist on a concrete corrective plan, immediate improvements, and a clear timetable before any commitment is made. Otherwise, pivot to alternatives with demonstrably better safety records, licensure status, and resident-centered care - communities that offer not only care but assurance.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Plymouth, MN, Empathy Home Care 2 offers a welcoming and comfortable assisted living community for seniors. Our fully furnished facility provides a home-like environment with amenities designed to enhance our residents' quality of life.
Residents can enjoy delicious meals in our dining room, where special dietary restrictions are accommodated. Our dedicated staff also provides housekeeping services to ensure a clean and tidy living space for all residents.
For outdoor enthusiasts, our community boasts a beautiful garden and outdoor space where residents can relax and enjoy nature. Additionally, we offer Wi-Fi/high-speed internet access and telephone services to help residents stay connected with loved ones.
At Empathy Home Care 2, we prioritize the well-being of our residents by providing comprehensive care services. Our trained staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure seamless care management.
Residents with specific dietary needs or restrictions will find our Diabetes diet and special dietary restrictions programs highly beneficial. Our skilled team takes pride in preparing nutritious meals that meet individual needs.
Transportation is made convenient with our arrangement for medical transportation and assistance with transportation to doctors appointments. This ensures that residents can easily access healthcare providers when needed.
To promote an active lifestyle, we offer scheduled daily activities for our residents to participate in. Whether it's engaging in social events or pursuing personal interests, there are plenty of opportunities for meaningful engagement within the community.
Empathy Home Care 2 benefits from its convenient location, with cafes, parks, pharmacies, restaurants, and physicians nearby. Residents have easy access to essential services and recreational options within close proximity.
Overall, Empathy Home Care 2 provides a supportive and caring environment for seniors seeking assisted living services. With its range of amenities and comprehensive care offerings, our community strives to provide a comfortable and fulfilling lifestyle for all residents.
Empathy Home Care 2 is located at 5743 Juneau Lane North, Plymouth, MN 55446 in Hennepin County, Minnesota
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