5743 Juneau Lane North, Plymouth, MN 55446
For more information about senior living options: (844) 490-3973
The reviewer claims Empathy Home Care is an assisted living facility that should be shut down due to alleged illegal activity, abuse, and neglect. The reviewer alleges mental and physical abuse by staff. The reviewer reports a mice infestation and states they killed 33 mice in less than three months (12 killed in two days and counting). The reviewer describes the staff as controlling and argumentative. The reviewer notes investigations by the health department, MDH, a regional Ombudsman, and a Police Department investigation, and urges others to avoid the facility.A resident's account from within Empathy Home Care paints a bleak picture of life inside what they describe as an assisted living facility that is failing residents and flouting standards. The writer begins with a firm declaration: they are living at Empathy Home Care and feel compelled to speak truthfully about what they perceive as ongoing problems. According to their words, the facility is involved in illegal activity and in both mental and physical abuse, concerns they believe are serious enough to warrant close scrutiny and intervention. They note that health authorities and law enforcement are already looking into the matter and imply that this is not a minor or isolated issue, but something systemic that demands attention from multiple agencies.
A central element of the account concerns what the writer terms a deadly and disturbing mice infestation. They describe conditions inside the facility as unsanitary and unsafe, claiming a sustained rodent problem that has persisted for months. In their own words, they have personally killed 33 mice in under three months, with a striking statement that 12 were killed in a span of just two days and more were to come. Whether interpreted as a description of pest control challenges or a claim of deliberate neglect, the recounting emphasizes a fear-inducing environment where basic pest management appears to have failed, contributing to a sense of alarm about the overall safety and cleanliness of the place.
The behavior of staff, according to the resident, adds another layer of distress. They describe staff as controlling and argumentative, portraying interactions as tense and fraught with conflict rather than supportive and respectful. This portrayal suggests a culture within the facility where residents may feel unduly troubled by interpersonal tensions, power dynamics, and a lack of reassuring, patient-centered care. The tone implies that residents' needs may be drowned out by managerial or administrative concerns, leaving individuals feeling unheard and anxious rather than cared for.
On the matter of oversight and investigations, the writer notes ongoing scrutiny by multiple bodies. They mention that the health department, along with MDH (the Minnesota Department of Health, or a similarly named state health authority), a regional Ombudsman, and a Police Department investigation are all involved in examining what is happening at the facility. The inclusion of these agencies signals to the reader an atmosphere of formal inquiry, but the account does not claim that wrongdoing has been definitively proven - only that investigations are in progress and that the writer believes this is a properly warranted response to the reported concerns.
Beyond pest problems and staff dynamics, the resident characterizes the facility as a place to avoid at all costs. They describe it as a "hole in the wall" and insist that the establishment should be shut down due to what they describe as widespread violations of laws and standards. The wording conveys a strong sense of danger, neglect, and a failure to meet basic expectations for an environment designed to care for vulnerable adults. For the writer, these aren't isolated complaints but part of a broader pattern that compromises safety, dignity, and well-being.
The account also gestures toward even more troubling issues. The writer hints at problems that would be "mentally disturbing" to others, suggesting that the full extent of the distress goes beyond what has already been described. In this way, the narrative builds a picture of ongoing, systemic dysfunction that extends into many aspects of daily life at the facility. The tone reflects profound disappointment, fear, and a conviction that the status quo is not just inadequate but dangerous for residents who rely on care and protection.
In closing, the writer makes a direct appeal to readers to take their experience seriously and to avoid Empathy Home Care. They emphasize a sense of moral outrage about what they perceive as repeated law-breaking and abuse, urging others to stay away from the facility. The language conveys a deep conviction that the harm they describe is real and pressing, and it frames the facility as an unacceptable place to live. For anyone seeking to understand this perspective, the message is clear: the writer believes the risks far outweigh any potential benefits, and they point to official investigations as a sign that the concerns deserve serious attention and remedy.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Plymouth, MN, Empathy Home Care 2 offers a welcoming and comfortable assisted living community for seniors. Our fully furnished facility provides a home-like environment with amenities designed to enhance our residents' quality of life.
Residents can enjoy delicious meals in our dining room, where special dietary restrictions are accommodated. Our dedicated staff also provides housekeeping services to ensure a clean and tidy living space for all residents.
For outdoor enthusiasts, our community boasts a beautiful garden and outdoor space where residents can relax and enjoy nature. Additionally, we offer Wi-Fi/high-speed internet access and telephone services to help residents stay connected with loved ones.
At Empathy Home Care 2, we prioritize the well-being of our residents by providing comprehensive care services. Our trained staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure seamless care management.
Residents with specific dietary needs or restrictions will find our Diabetes diet and special dietary restrictions programs highly beneficial. Our skilled team takes pride in preparing nutritious meals that meet individual needs.
Transportation is made convenient with our arrangement for medical transportation and assistance with transportation to doctors appointments. This ensures that residents can easily access healthcare providers when needed.
To promote an active lifestyle, we offer scheduled daily activities for our residents to participate in. Whether it's engaging in social events or pursuing personal interests, there are plenty of opportunities for meaningful engagement within the community.
Empathy Home Care 2 benefits from its convenient location, with cafes, parks, pharmacies, restaurants, and physicians nearby. Residents have easy access to essential services and recreational options within close proximity.
Overall, Empathy Home Care 2 provides a supportive and caring environment for seniors seeking assisted living services. With its range of amenities and comprehensive care offerings, our community strives to provide a comfortable and fulfilling lifestyle for all residents.
Empathy Home Care 2 is located at 5743 Juneau Lane North, Plymouth, MN 55446 in Hennepin County, Minnesota
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