The Birches At Trillium Woods in Plymouth, MN

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The Birches At Trillium Woods in Plymouth, MN

14585 59Th Avenue North, Plymouth, MN 55446

For more information about senior living options: (844) 490-3973

3.3 from 27 reviews
5 stars
14
4 stars
1
3 stars
1
2 stars
0
1 stars
11

Continuing Care Retirement Community (CCRC) Skilled Nursing Facility

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Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of The Birches At Trillium Woods

    Pros

    • pro The Birches at Trillium Woods is an excellent skilled nursing facility and has earned Five Stars in CMS ratings.
    • pro The staff genuinely care about residents and provide thoughtful, compassionate care.
    • pro The campus is stunning, with amazing staff and amenities, and loved ones are safe and well cared for.
    • pro The Birches is welcoming, respectful, and a genuine place of healing with a culture of care.
    • pro The facility is beautiful and clean, with staff delivering great care and top-notch hospitality.
    • pro The food is excellent and nourishing, contributing to faster recovery.
    • pro The staff are friendly, professional, attentive, and communicate well with families.
    • pro Families feel confident and safe with the staff, who have residents' backs.

    Cons

    • pro The night-time staff were terrible and not safe at night, causing concerns about the resident's safety.
    • pro The memory care aides were slow to respond, often rude, and unresponsive to residents; the patient was afraid to ask for help and showed little to no progress.
    • pro A nurse instructed the family to sign a blank form to authorize anti-psychotic medication, raising serious safety and consent concerns.
    • pro The overall staff were described as clueless, lazy, and incompetent, with slow responses and rude behavior toward patients.
    • pro Discharge planning failed when the director forgot to arrange transportation for the resident.
    • pro The facility's cleaning practices and environment were problematic: harsh cleaning chemicals, strong fragrances, and uncomfortable beds and chairs, with poor-tasting or bad food.
    • pro Medication management was flawed, including changes made without consulting the patient's GP and mishandling prescriptions at discharge.
    • pro The place was criticized as unsafe and unkind, with a reviewer labeling it a "hell hole" and suggesting the staff should be fired.
    • pro Social workers were rude and did not respond to urgent needs, contributing to an overall sense of neglect.

    Review

    The Birches at Trillium Woods in Plymouth is best suited for families seeking transitional rehabilitation after a hospital stay or major surgery, where a bright, welcoming campus, a strong therapy team, and a clear focus on healing translate into a practical path back home. The facility earns praise for attentive rehab staff, well-coordinated therapy services, and a culture that centers on getting residents stronger and safer. For many, the dining experience and the overall cleanliness of the campus reinforce the sense that this is a place designed to support recovery with dignity.

    Those who may want to consider alternatives are families prioritizing ironclad night-time safety, consistently reliable care across shifts, and very strict safeguards in memory-care settings. Several reviews flag night staff as inconsistent or slow to respond, which matters when safety needs spike after surgery or during memory-care transitions. Others express concern about medication management, transfer instructions, and hygiene practices. For families needing near-flawless adherence to medical and safety protocols, these patterns warrant caution and a closer look at other options.

    The Birches distinguishes itself with a strong emphasis on care culture, individualized attention, and a healing-forward atmosphere. Positive accounts describe staff members who greet residents by name, demonstrate professional training, and coordinate care with warmth, which helps residents regain confidence and mobility quickly. The facility's physical environment - modern, clean, and accessible - complements therapy, and many residents respond well to the timely administration of medications and structured movement programs. In these respects, the pros can meaningfully offset the bad days that occasionally surface on night shifts or in memory-care experiences.

    Yet the main drawbacks carry enough weight to temper enthusiasm. Repeated concerns about night-time responsiveness, rude or inattentive behavior from some aides, and safety lapses in transfers or hygiene practices cannot be dismissed. Reports of medication changes without clear physician coordination, delayed discharge planning, and inconsistent communication with families create real anxiety for loved ones and complicate ongoing care. The exterior polish can belie operational gaps, and several families describe episodes that undermined trust in basic safety and daily routines. While not universal, these patterns are enough to influence decision-making for risk-averse families.

    Families evaluating The Birches should conduct a practical, risk-aware assessment before committing. Request a candid tour focusing on the memory-care unit and night-shift staffing; ask to meet the nurse manager or director of nursing to understand accountability structures. Review recent CMS ratings alongside first-hand experiences, and inquire about medication reconciliation procedures, transfer safety protocols, and how discharge planning is coordinated with families and external providers. Clarify responsiveness expectations for nights and weekends, and probe the dining program, cleanliness audits, and activity calendars to gauge daily quality of life beyond rehabilitation goals.

    In the end, The Birches at Trillium Woods offers a compelling blend of hospital-to-home rehab with a bright, inviting setting and a clear healing mission. It can be an excellent choice for residents who prioritize a proactive therapy program and a culture of compassionate care that honors the person in recovery. However, for families whose top priorities are unwavering night safety, flawless memory-care management, and consistently tight operational control, alternatives may deliver greater peace of mind. The decision rests on balancing the proven rehab strengths and welcoming environment against the documented concerns about consistency, safety, and communication over all shifts.

    Features

    Housing

    • 44 resident community capacity 44 resident community capacity

    Types of Care

    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Minneapolis-St Paul International (17 miles away) Minneapolis-St Paul International (17 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Birches at Trillium Woods is an assisted living community located in Plymouth, MN. Our community offers skilled nursing facility care to meet the needs of our residents.

    We strive to provide a comfortable and convenient living environment for all our residents. Each living unit is fully furnished and includes amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a small library for leisurely reading. Our community also features beautiful outdoor spaces like gardens where residents can relax and enjoy nature.

    We understand the importance of maintaining a healthy lifestyle, which is why we offer a variety of care services. Our dedicated staff provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. We have specialized programs that focus on mental wellness and diabetes management. Meal preparation and service are provided, including accommodations for special dietary restrictions.

    At The Birches at Trillium Woods, we believe in promoting an active lifestyle for our residents. We have scheduled daily activities designed to engage and entertain our residents. Additionally, we encourage resident involvement by allowing them to run their own activities within the community.

    Our location is conveniently surrounded by various amenities in the area. There are cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals nearby for easy access to services outside of our community.

    We pride ourselves on creating a warm and welcoming environment where seniors can thrive with personalized care and support from our dedicated staff members. The Birches at Trillium Woods is committed to providing exceptional assisted living services in Plymouth, MN.

    Nearby Places of Interest

    This part of Plymouth, Minnesota offers a variety of amenities and services that would cater to your needs as a senior resident. With multiple pharmacies such as Walgreens and CVS within close proximity, you can easily access your medications and healthcare essentials. There are also several restaurants nearby including Original Pancake House and Sunshine Factory Bar & Grill for convenient dining options. For medical care, there are reputable physicians like Partners In Pediatrics and Minnesota Gastroenterology PA in the area. If you enjoy spending time outdoors, there are beautiful parks like Plymouth Dog Park and French Regional Park where you can take leisurely walks or relax. Additionally, there is a hospital, Plymouth Surgery Center, nearby for any emergency medical needs. Cafes like Starbucks provide a cozy spot for socializing and enjoying coffee with friends. Lastly, places of worship such as Elim Church Center and St Therese of Deephaven offer spiritual support and community engagement opportunities. This part of Plymouth provides a well-rounded environment for comfortable senior living.

    Pharmacies

    • Walgreens (0.7 miles)
    • CVS Pharmacy (1 miles)
    • Walgreens (2.3 miles)
    • CVS Pharmacy (2.8 miles)
    • Walgreens (3 miles)
    • Walgreens (3.1 miles)
    • CVS Pharmacy (4.2 miles)

    Restaurants

    • Original Pancake House (1.1 miles)
    • Sunshine Factory Bar & Grill (2.3 miles)
    • Malone's Bar & Grill (2.6 miles)
    • Portillo's Hot Dogs (2.7 miles)
    • Arby's (2.8 miles)
    • Kyoto Sushi (3 miles)
    • Taco Bell (3 miles)

    Physicians

    • Partners In Pediatrics (1.3 miles)
    • Minnesota Gastroenterology PA (2.6 miles)
    • Northstar Pain Care Clinic (3 miles)
    • Northwest Family Physicians Plymouth (4.9 miles)
    • North Memorial Gastroenterology (5 miles)
    • Northwest Family Physicians PA (5.1 miles)
    • Fairview Maple Grove Medical Center (5.2 miles)

    Parks

    • Plymouth Dog Park (1.4 miles)
    • French Regional Park (3.1 miles)
    • Corcoran Lions Park (3.3 miles)
    • Churchill Farms Residents' Park (4 miles)
    • Parkers Lake Park (4.4 miles)
    • Twin Lake Beach Park (6.4 miles)
    • Pinebrook Park (8.2 miles)

    Hospitals

    • Plymouth Surgery Center (2.5 miles)
    • Regency Hospital (8 miles)

    Cafes

    • Starbucks (2.8 miles)
    • Caribou Coffee (6.8 miles)
    • Angel Food Bakery & Coffee Bar (8.7 miles)
    • Blackwater Cafe (9.9 miles)

    Places of Worship

    • Elim Church Center (6.9 miles)
    • St Therese of Deephaven (8.6 miles)

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