Silvercrest Properties 4

Pros

• The community at Village Shores feels friendly, with residents looking out for one another and a welcoming atmosphere for newcomers.
• The staff is described as helpful, friendly, and responsive, making the transition smooth for residents.
• Residents appreciate the variety of activities offered, which encourages social interaction and exercise.
• Many residents enjoy the dining options and find the food to be good, especially during breakfast and lunch.
• The facility is noted for its cleanliness and well-maintained common areas.
• Physical therapy and occupational therapy services are conveniently available on-site for those in need of care.
• The location of Village Shores is convenient, with easy access to banks, grocery stores, and nature centers nearby.
• Residents feel supported by staff who assist with daily activities while maintaining their dignity and independence.
• There is an active sense of community engagement through clubs and activities that cater to diverse interests.
• Some residents appreciate personalized care options that allow them to customize their living experience based on their needs and budget.

Cons

• There have been issues with management turnover and a lack of staffing, particularly in the dining room, leading to problems like short staff, no food, and long wait times.
• The Assisted Living services at Village Shores are limited and expensive, making it unsuitable for seniors who require significant care.
• The medical team is extremely limited in providing necessary assistance, which can lead to delays in care if a resident falls or needs immediate help.
• Billing mistakes have occurred frequently, with charges for services not requested that have been difficult to resolve.
• The nursing staff is hard to contact, resulting in delayed communication responses when family members check on their loved ones.
• The food served in the dining room is often overly salted and lacks variety, raising concerns about dietary appropriateness for seniors.
• Some apartments appear dated and "tired," detracting from the overall ambiance of the facility.
• There have been complaints about limited van service for appointments and shopping, which can be an inconvenience for residents needing transportation.
• The onboarding process was bumpy and revealed several kinks that needed resolution in the initial months of residency.

Review

Village Shores is a senior living community that has garnered a mix of positive feedback and constructive critique from its residents and their families. Many reviews highlight the community's vibrant environment, filled with engaging activities and friendly staff. Residents appreciate the abundance of exercise opportunities, social events, and the sense of camaraderie among neighbors. The welcoming atmosphere is frequently mentioned; families have noted how warmly their loved ones were received upon moving in, making transitions smoother during what can be a challenging time.

However, it’s essential to recognize that while Village Shores shines in fostering community spirit and offering various activities, some challenges exist, particularly regarding care services for seniors needing extensive assistance. Reviews indicate that the assisted living options may not be adequate for those requiring substantial medical attention or companionship. Families have expressed concern over limited on-site medical support and staff availability for residents with severe health issues. Instances were noted where immediate help was delayed due to strict protocols prohibiting regular staff from rendering aid unless they were part of the medical team.

The dining experience at Village Shores presents another area of notable feedback. While many residents enjoy the variety of meals offered, there are complaints about inconsistency in food quality—specifically relating to taste and preparation methods that some find overly salty. Although several reviews praised the quality of breakfast and lunch options, it appears dinner offerings received mixed reviews. Additionally, logistical problems have arisen with the dining room's management transition leading to staffing shortages and long wait times—a concern for families looking to ensure their loved ones receive quality nutrition.

Families also pointed out challenges relating to billing practices; several reported issues with incorrect charges appearing on monthly statements that took time to resolve. This reiterated the importance of thorough oversight when reviewing monthly expenses in such facilities—especially given the high costs associated with living at Village Shores. Pricing was indeed a recurring theme in these reviews; many acknowledged that while costs are competitive with other comparable communities, they remain significant enough that without family support, affording such amenities could be difficult.

On an upbeat note, resident experiences show that despite these challenges, satisfaction remains high concerning daily life within Village Shores. Residents can partake in numerous recreational activities ranging from movie nights and cultural classes—like opera appreciation—to book clubs and spiritual gatherings across various denominations. The inclusion of entertainment by staff members who double as musicians stands out as a delightful touch contributing to nurturing an inviting environment.

Lastly, location seems to play a crucial role in the overall appeal of Village Shores; being situated near amenities such as banks, grocery stores, clinics, and nature centers provides residents with convenient access outside their living space. Transportation services available for shopping or appointments add another layer of accessibility that many find comforting—it allows seniors greater independence within a supportive structure designed specifically for them.

In summary, while Village Shores offers an active lifestyle enriched by community friendships and diverse activities amid some operational hurdles—particularly related to care services—the positive aspects significantly outweigh negatives for many families choosing this facility for their loved ones. With ongoing efforts like establishing a family committee aimed at enhancing service quality further illustrating management's commitment toward improving resident experiences underscores Village Shores' dedication to providing meaningful elderly care amidst evolving needs.

Located in the heart of Richfield, Minnesota, this neighborhood offers a convenient and diverse range of amenities for seniors looking to settle in a vibrant community. With numerous dining options such as Pizza Lucé and Culver's within walking distance, residents can enjoy a variety of culinary experiences. Access to pharmacies like Walgreens and CVS Pharmacy ensures easy access to healthcare needs. For medical care, there are reputable physicians and hospitals nearby, including Fairview Southdale Hospital and Twin Cities Orthopedics. The neighborhood also boasts beautiful parks like Centennial Lakes Park and Taft Park, providing opportunities for leisurely walks and outdoor activities. Transportation options are plentiful with access to the Mall of America LRT Station and Delta Employee Bus Stop. Overall, this area offers a mix of conveniences, healthcare facilities, recreational opportunities, and transportation accessibility for seniors looking to enjoy a comfortable lifestyle.

Restaurants

• Pizza Lucé Richfield (0.1 miles)
• McDonald's (0.2 miles)
• Taco Bell (1.6 miles)
• Taco Bell (1.6 miles)
• Culver's (1.7 miles)
• Chipotle Mexican Grill (1.9 miles)
• Chick-Fil-A (2 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.4 miles)
• Walgreens (1.7 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Lunds & Byerlys 50th Street Edina (2.8 miles)

Physicians

• Southwest Dermatology Specialist (0.5 miles)
• Fairview Southdale Physicians Building (1.9 miles)
• University of Minnesota Physicians Heart at Fairview Southdale Hospital (2 miles)
• CCRM Fertility of Minneapolis (2 miles)
• Endocrinology Clinic of Minneapolis (2.1 miles)
• Twin Cities Orthopedics Edina - Crosstown (2.1 miles)
• Southdale Pediatrics (2.4 miles)

Cafes

• Panera Bread (1.5 miles)
• Starbucks (1.9 miles)
• Starbucks (2.3 miles)
• Jinx Tea (3.3 miles)
• Spyhouse Coffee (5.2 miles)
• Dunn Brothers Coffee (5.8 miles)

Parks

• Taft Park (1.9 miles)
• Centennial Lakes Park (2.3 miles)
• Bossen Field (3 miles)
• Lake Hiawatha Park (3.8 miles)
• McGuire Park (4.1 miles)
• Minnehaha Falls Dog Park (4.6 miles)
• Wabun Picnic Area (4.6 miles)

Theaters

• 0705 Amc Southdale 16 (1.9 miles)

Hospitals

• Fairview Southdale Hospital (1.9 miles)
• VA Medical Center (4.2 miles)
• Park Nicollet Methodist Hospital (4.8 miles)
• Abbott Northwestern Center For Outpatient Care (5.4 miles)
• Csc Gi Lab (6.1 miles)
• Hennepin County Medical Center (6.2 miles)

Transportation

• Terminal 2-Humphrey (3 miles)
• Delta Employee Bus Stop #1 (3 miles)
• TSA Checkpoint 1 (3 miles)
• Mall of America LRT Station (3.2 miles)
• Concourse F (3.6 miles)
• Concourse E (3.7 miles)
• Escape Lounge (3.7 miles)

Places of Worship

• Shepherd of the Hills Lutheran Church (5.3 miles)
• Westminster Presbyterian Church (6.1 miles)