5127 53Rd Avenue North, Crystal, MN 55429
For more information about senior living options: (844) 490-3973
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The reviewer states that Empathy Home Care is an assisted living facility that should be shut down due to illegal activity. The reviewer describes it as a place with mental and physical abuse. The reviewer alleges a mice infestation at the facility. The reviewer claims they killed 33 mice in less than three months, with 12 killed in two days and counting. The reviewer says the staff are controlling and argumentative. The reviewer notes ongoing investigations by the health department, MDH, a regional Ombudsman, and a Police Department investigation. The reviewer calls Empathy Home Care a hole in the wall and the bottom of disgust, alleging many laws are being broken. The reviewer urges others to avoid Empathy Home Care at all costs.I am a resident at Empathy Home Care, and I feel a responsibility to tell the truth about the place I live in. What I have witnessed and heard described to me paints a picture of an assisted living facility that operates far from the standards you would expect. The person writing this account believes the facility is deeply entangled in illegal activity, and that both mental and physical abuse are not rare incidents but ongoing issues. They describe the environment as hostile and dismissive, where residents are spoken to in ways that feel controlling rather than caring, and where tensions with staff quickly escalate into arguments rather than constructive conversations about care.
The concerns go beyond routine complaints about care quality. The reviewer asserts that there is widespread abuse happening within the walls, including mental mistreatment and physical mistreatment of residents. They emphasize a pattern in which staff members exert power in ways that leave residents feeling vulnerable, unheard, and afraid to speak up. The tone of the account suggests fear and frustration, with repeated mentions of feeling unsafe or neglected in moments when help is most needed. The implication is that these problems are not isolated incidents but part of a persistent culture within the facility.
A striking and disturbing part of the narrative is the claim about a mice infestation. The reviewer states that there is a significant pest problem and describes personally dealing with it by killing 33 mice in less than three months, with 12 of those killed in just two days. While this detail is startling, it is presented as a firsthand account rather than a third-party report. The emphasis on the infestation underscores a broader concern for sanitary conditions and the overall living environment, suggesting that basic maintenance and cleanliness are not being adequately addressed.
The account also mentions that authorities are involved in some capacity. The reviewer claims that the health department, along with the Minnesota Department of Health (MDH) or a regional health authority, is conducting an investigation, and that there are inquiries from a regional Ombudsman and the Police Department as well. While the status and outcome of any investigations are not confirmed within the account itself, the assertion that multiple official bodies are looking into the facility contributes to the sense of urgency and gravity behind these concerns. The idea that oversight bodies are examining the facility reinforces the perception that serious issues may be present.
Throughout the description, there is a persistent sense that the facility operates beyond acceptable standards. The reviewer references "many more extensive issues" that would be mentally disturbing for anyone, painting a picture of a place where legality and ethics are repeatedly breached. The language used - calling the facility a "hole in the wall" and the situation "the bottom of disgust" - conveys a strong warning to others. The underlying message is that this is not a place one should consider visiting or relying on for care, and that current residents deserve better protection and oversight.
Overall, the account presents a deeply troubling view of Empathy Home Care from the perspective of a resident who feels unheard and unsafe. The combination of alleged abuse, poor living conditions, a severe pest problem, and ongoing investigations by multiple authorities creates a narrative that is alarming to read. The reviewer emphasizes a clear preference for avoidance, urging others to steer clear of the facility and to seek care options that meet basic standards of safety, respect, and accountability.
If you are evaluating Empathy Home Care or any similar facility, this account underscores the importance of independent verification and due diligence. It highlights the need to review inspection records, speak with current residents and families, and monitor the status of any investigations by health departments, ombudsman offices, and law enforcement. While the details presented here are one resident's perspective, the intensity of concern and the references to official involvement signal that further scrutiny and caution are warranted before making any decisions about care or placement.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Peace Homecare Services in Crystal, MN offers a peaceful and comfortable environment for seniors in need of assisted living services. Our community provides a range of amenities to enhance the quality of life for our residents.
Residents can enjoy delicious meals in our dining room, which caters to special dietary restrictions. Each living space is fully furnished, providing a cozy and welcoming atmosphere. Our beautiful garden and outdoor space allow residents to relax and enjoy nature.
We understand the importance of cleanliness and offer housekeeping services to ensure that our community remains tidy and well-maintained. Additionally, we provide move-in coordination services to ease the transition process for new residents.
At Peace Homecare Services, we prioritize the health and wellbeing of our residents. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We also work closely with healthcare providers to coordinate care for our residents and manage medication.
Our community values the importance of healthy eating habits. We offer diabetes diets and take into consideration any special dietary restrictions that our residents may have. Meal preparation and service are provided so that residents can enjoy delicious and nutritious meals every day.
Transportation is readily available for medical appointments, ensuring that residents can access the healthcare they need. In addition, we are conveniently located near cafes, parks, pharmacies, restaurants, places of worship, and hospitals to cater to various needs and interests.
To promote an active lifestyle, we organize scheduled daily activities for our residents. These activities provide socialization opportunities while engaging their minds and bodies.
At Peace Homecare Services in Crystal, MN, we strive to create a warm and supportive environment where seniors can thrive with dignity and peace of mind.
Peace Homecare Services is located at 5127 53Rd Avenue North, Crystal, MN 55429 in Hennepin County, Minnesota
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