1545 Winnetka Avenue North, Golden Valley, MN 55427
For more information about senior living options: (844) 490-3973
HCMC Golden Valley is an amazing clinic. Golden Valley is hands down the best. The staff genuinely care here. Patients are treated like family. Dr. Chereddy was amazing. Dr. Bryan Nelson is straightforward and thorough. The staff are always nice and respectful of everyone. They get patients in and out for allergy shots in about 40 minutes. The clinic is beautiful inside and has great doctors. The facility is clean and well-maintained.
The clinic is accused of charging a patient $500 for a 15-minute medication review, with the billing correction process described as a nightmare. They believe the clinic massively overcharges for simple visits and passes the bill to patients or their insurance. A clinic staff member is described as cruel to a patient seeking a blood test, though the phlebotomist was kind. There were poor communication issues when an appointment was not communicated after a doctor called out sick, causing wasted time and confusion. The facility is perceived as nickel-and-diming, with money prioritized over patient care and visits governed by a rigid script. Two different prices for the same chiropractor service were reported, and a customer service representative allegedly hung up when questions couldn't be answered. The front desk staff are described as rude and unhelpful, with insufficient accommodations (no clipboard, no chair) for paperwork. A claim of discrimination and lack of compassion toward a sick two-year-old, particularly affecting African American families. Repeated prescription lapses are attributed to failures to contact the pharmacy, incorrect dosages, and insurance coverage misunderstandings. The environment is described as cruel and heartless toward patients needing care for serious conditions. There are long phone wait times and scheduling failures, with inconsistent explanations about availability and services, raising concerns about malpractice risk.The collection of feedback paints a clinic system that can be life-saving and comforting in one moment, and deeply frustrating in the next. Across multiple locations in the Hennepin Healthcare network, patients describe moments of genuine care, expert medical attention, and staff who go out of their way to be kind and helpful. At the same time, the same voices recount experiences marked by long waits, scheduling chaos, and billing practices that felt more like obstacles than support. The strongest throughline is a stark contrast: excellent clinicians and compassionate frontline staff on one side, and systemic friction - especially around billing, communication, and access - on the other.
Billing and cost issues appear repeatedly as a major source of distress. One reviewer warns to "WARNING! DO NOT GO TO THIS CLINIC!" because they were billed $500 for a 15-minute visit to review medications on MyChart, describing the experience as an enormous overcharge and a nightmare to correct. The sentiment appears again in a separate anecdote about being "nickel and dimed," with the sense that the patient's concerns are treated as financial transactions rather than personal health conversations. There is also a mention of charging for a simple physical visit - an experience that left the patient feeling the care system values the bill over the patient. In another part of the network, a reviewer recounts two completely different prices for the same chiropractor services and describes the experience as a sign of a for-profit health care model where administration can undermine the patient experience. Together, these accounts suggest a troubling pattern for some patients: the financial side of care can feel opaque, inconsistent, and punitive.
Parallel to billing problems are concerns about communication and coordination. Several reviews describe a lack of follow-through: appointments not scheduled, calls not returned, and conflicting explanations from staff about why an appointment cannot be arranged. One patient recalls that a doctor called out sick, but they were never contacted about rescheduling, leading to wasted time and the impression that the clinic does not consistently protect a patient's schedule. In another case, receptionists are described as unhelpful or rude, and a patient needed to fight to get any scheduling done. There are even accusations of systemic miscommunication, such as being told the clinic closed for a month when the patient was there just a week earlier. The frustration is further compounded by long phone wait times - over 30 minutes on multiple occasions - which amplifies the sense that accessing timely care is not reliably supported by the front desk and call center operations.
Yet the experiences are not uniformly negative. A bright thread runs through many reviews about specific locations and clinicians who leave a lasting, positive impression. HCMC Golden Valley is described as "an amazing clinic," with a vibe described as safer and more low-key than other sites, and staff who are genuinely caring. The sense of community and warmth here is reinforced by patient testimonies that the staff remembers patients by name, treats family members well, and makes routine visits - like weekly allergy shots - efficient and tolerable. One patient highlights the combination of a clean, welcoming environment and staff who are knowledgeable and kind, and another notes that the clinic is easier to reach than downtown locations while still maintaining strong connections to specialists. The effect is that some patients become passionately loyal to Golden Valley for the care and culture they experience there.
Within the same ecosystem, the quality of care from individual doctors and clinicians is frequently praised. Chereddy, MD is singled out as an exceptional early point of care, with her patients calling her "amazing." Dr. Bryan Nelson, MD, earns particular admiration from multiple references for his direct approach, thoroughness, and ability to explain conditions clearly. A patient describes Nelson as "straight to the point" and appreciates that he doesn't sugarcoat advice, while another says the doctor is engaging, thorough, and worth returning to. Beyond physicians, several reviews applaud nurse practitioners and other clinicians who listen well and treat patients respectfully, reinforcing the sense that the clinical competence in this network is strong when patients can reach the right provider.
The experiences around access and logistics also shape overall impressions. Some patients report highly efficient visits - especially for recurring services like allergy shots, where the wait is manageable and the process moves quickly. In these cases, the lobby space and parking are described as accommodating, enabling a smoother overall visit. Conversely, other patients describe extended wait times in the waiting room and patient room, which erodes the sense of timely care. The contrast between these experiences suggests that access may be highly location- and staff-dependent within the same system: some sites excel at delivering swift, patient-centered care, while others struggle with the volume and operational quirks that lead to delays.
A few testimonials touch on more intense emotional responses to care experiences. One reviewer recounts a deeply painful moment in which a staff member's cruelty left them in tears, while the same person later acknowledges that the phlebotomist's skill and kindness helped soften the experience. Another narrative describes a family feeling supported and treated with respect when bringing an older relative to care, with staff greeting the mother-in-law by name and treating her like family. In stark contrast, one highly charged account references racial and ethical concerns: the reviewer claims discriminatory treatment toward their 2-year-old and their family, invoking feelings of neglect and a lack of compassion. While these are singular voices among many, they underscore the importance of consistent, compassionate, and culturally sensitive care across all locations.
Taken together, these reviews sketch a health system that embodies two realities at once: high-caliber medical expertise and genuinely caring personnel on one side, and systemic friction around billing, scheduling, communication, and access on the other. The strongest positive signals come from Golden Valley and from individual doctors like Chereddy and Nelson, where patients feel seen, heard, and cared for in ways that align with their health goals. The most persistent concerns center on how care is priced and billed, how easily patients can navigate scheduling and communication, and whether the cadence of administrative operations matches the pace of clinical care. For patients weighing where to seek care, the message is nuanced: you can find exceptional providers and a supportive environment in certain locations, but you may also encounter experiences that hamper your access and trust in the system. If you're navigating this network, it may be worth prioritizing well-regarded locations with positive patient stories, and proactively clarifying billing and scheduling details to avoid some of the recurring frustrations that others have described.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.New Life Health Service III is an assisted living community located in Golden Valley, MN. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
Our residents can enjoy meals in our dining room, which is fully furnished for their convenience. We also have a beautiful garden where they can relax and enjoy the outdoors. Housekeeping services are provided to keep their living spaces clean and tidy.
For those who require assistance with daily activities, our dedicated staff is available to provide help with bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention. For individuals with diabetes or special dietary restrictions, we offer specialized meal preparation and service.
Transportation arrangement for medical appointments is available, ensuring that our residents can easily access the healthcare they need. Additionally, we provide transportation for doctors' appointments.
In terms of nearby amenities, there are several cafes, parks, pharmacies, restaurants, places of worship, physicians' offices and hospitals in close proximity to our community.
At New Life Health Service III, we strive to create a warm and welcoming environment where our residents can thrive. From the comfortable living spaces to the wide range of care services provided, we prioritize the health and happiness of those under our care.
New Life Health Service III is located at 1545 Winnetka Avenue North, Golden Valley, MN 55427 in Hennepin County, Minnesota
Love & Care
Golden Valley, MN
Small, personalized assisted living with comprehensive care and on-site amenities.
Dover Hills Apartments
Golden Valley, MN
Convenient Golden Valley location with abundant nearby amenities (cafes, parks, pharmacies, dining, worship, and hospital access).
Calvary Center Apartments
Golden Valley, MN
Excellent access to nearby amenities and healthcare.
Calvary Center Cooperative
Golden Valley, MN
Excellent access to cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals.
Calvary Center Cooperative reviews
Calvary Center Cooperative images
Legacy Home Health Care
Golden Valley, MN
Fully furnished with 24-hour supervision, meals, and coordinated medical care.
Home Health Care
Golden Valley, MN
24/7 supervision with ADL and med management, diabetes-friendly dining, and transport to appointments.
Global Pointe Senior Living
Golden Valley, MN
Beautiful, clean facility with friendly staff and a vibrant activity calendar.
Global Pointe Senior Living costs
Global Pointe Senior Living reviews
Global Pointe Senior Living images
Westridge
Minnetonka, MN
Friendly, responsive staff in a clean, well-kept community with good dining.
Lee Square Cooperative
Robbinsdale, MN
Strong nearby amenities for social life and daily needs.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
Guiding Elderly Parents Who Refuse Assisted Living: 6 Practical Steps
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
Your Comprehensive Guide to Luxury Assisted Living: Elevated Facilities, Amenities, and Costs
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
