155 5Th Avenue South, Minneapolis, MN 55401
For more information about senior living options: (866) 208-4318
Overall Review of Millers Landing
Pros
The staff are supportive, caring, and professional.- The staff are affectionate and greet guests warmly.
- Guests feel safe and are treated with respect.
- The neighborhood is awesome.
- The location, pricing, and food are amazing.
- The solarium is outstanding.
Cons
This place is horrible and should be reported to the government.- Patients are ignored.
- They don't clean the rooms.
- Their special diets are ignored.
- The establishment is trash.
- Loved ones should not be brought here.
- They never got in because the receptionist was gone.
- Visitors waited 30 minutes.
Review
Millers Landing is best suited for seniors and families who want a warm, people-centered environment on a sensible budget, with a strong emphasis on personal attention from caregivers and a social, neighborly feel. This community tends to reward residents who value daily interactions with attentive staff, a homelike atmosphere, and good meal quality. It can be a compelling choice for those who prioritize the human side of care and the affordability that comes with a more intimate operation. Prospective residents who demand absolute administrative consistency and ironclad daily routines should enter with tempered expectations, recognizing that those elements can be uneven here.
Those who should seriously consider alternatives include families requiring highly reliable front-desk access and drop-in responsiveness. Several reviews flag administrative irregularities, receptionists unavailable during key visiting windows and delays that impede family involvement. For residents who need rigid adherence to medical or dietary plans, or who rely on a spotless environment and flawless housekeeping, the inconsistency in care and cleanliness may outweigh any perceived charm. In short, Millers Landing can feel like a home, but it may not deliver the steady oversight and rigor some families expect.
On the upside, the strongest, most repeated positives center on the caregiving culture and the resident experience. Staff are described as supportive, professional, affectionate, and genuinely engaged, with residents feeling safe and treated with respect. The location and pricing architecture are appealing, and the menu earns praise for flavor and quality, turning meals into meaningful daily joys rather than mere sustenance. The solarium and general social energy, plus staff who welcome visitors without ceremony, contribute to a lively, home-like atmosphere that many families find compelling.
But the negatives are stark and cannot be dismissed. Some reviews depict neglectful or inattentive care, with explicit calls for health-system scrutiny and even government involvement. Cleanliness issues and a lack of adherence to special diets appear as recurring concerns, undermining trust in daily operations. Administrative gaps, missed visits, slow or unavailable front-desk service, and inconsistent tours, compound worries about safety and reliability. The most caustic descriptions, phrases like âtrash establishmentâ, signal a credibility problem that weighs heavily against the otherwise positive caregiver narrative.
The key dynamic to weigh is how the warm, person-centered care and affordable pricing stack up against the administrative and operational gaps. The human touch, strong meals, and comfortable social environment provide meaningful quality-of-life gains that do help residents thrive in daily living. Yet those gains can be overshadowed by lapses in care oversight, access barriers for family involvement, and uneven cleanliness. In practical terms, the pros matter deeply for day-to-day lived experience, but the cons can erode safety and confidence if not actively managed.
For families considering Millers Landing, a disciplined, proactive approach is essential. Plan a multi-timed visit to observe receptionist coverage and tour availability, request a clear, written care plan that codifies dietary requirements, and ask for recent incident or complaint history. Engage directly with staff about daily routines, housekeeping standards, and how dietary requests are handled. If choosing Millers Landing, set a schedule for regular updates and insist on measurable accountability from the administrator or director. If these assurances cannot be obtained, or if cleanliness and reliable access remain uncertain, it is prudent to widen the search to facilities with stronger, more consistent oversight and documented quality controls.
21 resident community capacity
Assisted Living
Memory Care
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (7 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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