10750 Brunswick Road #206, Bloomington, MN 55438
For more information about senior living options: (844) 490-3973
Brittany is the saving grace of the Paragon community, listening and taking care of what she can. Brad is proactive and personable with tenants, a welcome change in management. Pete is a great help to residents and is greatly missed when injured. Jokson is great and highly regarded for his maintenance work. The maintenance crew is fantastic; they are personable, efficient, and responsive. Brittney Haynes is helpful, professional, and an invaluable resource for residents. The office staff, especially Brittney, is welcoming and consistently supportive. Many residents credit Brittany with making their stay worthwhile and helping them feel heard and valued.
The maintenance team is hit or miss. Darius did shoddy work, including cutting a hole in the back hallway closet to access a leaking pipe and patching under the sink. The entryway epoxy flooring is uneven and tacky. Landscaping is not maintained well. Broken glass was left in the parking lot for days, causing tire damage. Cleanliness is poor, with bugs on walls, cobwebs, stains in the hallway carpet, and sticky floors in the trash chute rooms. The move-out process feels abusive and involves charges not defined in the lease, with questionable legal standing. The property manager is often unavailable or unapproachable.The Paragon Apartments come across as a place with real potential, anchored by a close-knit community and several standout staff members, but weighed down by uneven maintenance, questionable management decisions, and a steadily growing list of cleanliness and upkeep concerns. Across multiple voices, Brittany (often spelled Brittney in several references) consistently appears as the bright spot: a warm, responsive, and professional presence in the front office who many tenants credit with keeping the experience tolerable and, in some cases, genuinely pleasant. Her colleagues and the broader resident base clearly recognize her as the person who keeps things running when others seem unavailable or inattentive.
A recurring thread across the reviews is the mixed quality and reliability of maintenance. Some tenants describe a history of patchy or botched repairs that leave real problems behind. There's a telling anecdote about a former maintenance worker - described as a creep - who cut a hole in a back hallway closet to access a leaking pipe and left the patchwork among the worst they'd seen, followed by a later cover-up with a piece of wood. In another instance, repairs under the sink were described as among the shoddiest work visible in recent memory. The new entryways and epoxy flooring are cited as particularly disappointing: the floors feel uneven and tacky, a far cry from what one would hope to see in a renovated common area. The maintenance team is described as "hit or miss" overall, with individual personalities standing out - Darius gets a very low rating from one resident, while two newer team members rate higher, and Pete earns a perfect score from another reviewer. Jokson is singled out positively for consistently good work. The variability in workmanship and the frequency of temporary fixes - duct tape in hallways, super glue patches, and other quick fixes - contribute to a sense that proper upkeep isn't being done consistently.
Cleanliness and overall aesthetics of the building also figure prominently in the feedback. Hallways are described as being patched with duct tape and covered with temporary fixes that don't last, while main hallway carpets show stains and cobwebs are present in common areas. The laundry facilities aren't spared from criticism: washing machines are unbalanced, and the floors of the 2nd and 3rd floor laundry areas feel unstable or "bouncy," implying possible structural concerns or poor maintenance of those spaces. Beyond the interiors, landscaping - once a highlight - is now seen as neglected, aligning with the broader sentiment that exterior maintenance has declined as management has shifted. The parking lot is a safety and maintenance concern as well, with broken glass left on the lot for days, enough to cause tenants to buy new tires. In short, the building's cleanliness and the grounds no longer consistently reflect the price point and the living experience many residents expect.
Management practices and communication seem to be the most fragile part of the tenant experience. Several reviewers mention a decline in responsiveness and overall care since changes in leadership, especially with the arrival of a new property manager, Brad. Some tenants appreciate Brad's proactive stance and apparent efforts to improve the property, but other voices push back, describing Brad as lacking sympathy or being disconnected from what it's like to raise a family or live under a fixed budget. The friction isn't just philosophical - it's procedural. One guest recounts a dispute over a lost unit key: after years of residency, they asked for a waiver of a $25 key replacement fee, which was denied; the tenant saw this as a failure to recognize long-term resident loyalty and cost considerations that are relatively straightforward elsewhere. Move-out procedures, too, become a flashpoint: residents report a complicated and aggressive move-out process with undefined charges and a push to sign new move-out tasks, raising red flags about whether charges reflect actual damages and documented costs as opposed to leveraged sums.
Several residents juxtapose their criticisms with a strong nod to Brittany in the office. Across descriptions, she's repeatedly praised for being responsive, professional, and genuinely caring about residents' needs. She's the anchor many tenants rely on to navigate maintenance requests, lease questions, and day-to-day frustrations. Some reviews explicitly credit Brittany for why people stay in a place that otherwise isn't meeting expectations. A few accounts note that upper management appears unapproachable or often unavailable, reinforcing the sense that Brittany is carrying a heavier load than one staff member should have to bear.
Despite the issues, there's a clear current of affection for the community and the property's location. Several residents speak to friendly neighbors and a positive sense of community that persists even amid maintenance hiccups. A number of reviews acknowledge improvements since the arrival of the new manager and recognize the maintenance team as capable, courteous, and attentive when they're at their best. The sentiment is nuanced: Paragon has the potential to be a truly good place to live, especially given the location and the size of the community, but it requires more consistent upkeep, more thoughtful management practices, and a genuine commitment to listening to resident feedback.
In sum, Paragon Apartments present a paradoxical living experience: a desirable location with a resident community that can be very supportive and friendly, paired with a management and maintenance narrative that has grown increasingly inconsistent and frustrating. Brittany consistently stands out as a beacon of service and reliability, keeping the day-to-day interactions smoother for many tenants. Brad and the broader management team have opportunities to regain trust through transparent policies, reliable upkeep, and a more proactive approach to addressing concerns before they escalate. If these improvements come to pass, the property's considerable strengths - the community feel, the location, and the dedicated front-office team - could shine through even more clearly, turning what many tenants describe as a "potential" property into a consistently excellent home for current and future residents.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (9 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Metro Assisted Living And Rehab is a premier assisted living community located in Bloomington, MN. Our community offers a range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
Our spacious and fully furnished apartments provide a cozy and inviting atmosphere for our residents. Each apartment includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone to keep residents connected with their loved ones. Additionally, the kitchenette allows residents to prepare light meals or snacks whenever they desire.
At Metro Assisted Living And Rehab, we understand the importance of maintaining an active social life and providing necessary care services. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that residents receive their medication on time.
The mental wellness program at our community focuses on promoting emotional well-being among our residents. Through engaging activities and personalized care plans, we strive to enhance the overall quality of life of each resident.
Our dining experience is restaurant-style, offering delicious meals prepared by our skilled chefs. We understand that each resident may have specific dietary restrictions or preferences, which is why we offer special dietary options to accommodate everyone's needs.
Residents at Metro Assisted Living And Rehab can enjoy a variety of activities tailored to their interests. From resident-run activities to scheduled daily activities organized by our staff, there is always something exciting happening within our community. In addition, our small library provides ample opportunities for relaxation and intellectual stimulation.
Convenience is key at Metro Assisted Living And Rehab. With three cafes, parks, pharmacies, and restaurants nearby, residents have plenty of options for entertainment outside of the community. Furthermore, there are six physicians and one hospital conveniently accessible for any medical needs.
At Metro Assisted Living And Rehab in Bloomington, MN, we strive to provide exceptional care and a vibrant lifestyle for our residents. With comfortable accommodations, a range of amenities, and personalized care services, our community is the perfect place to call home.
Metro Assisted Living And Reha is located at 10750 Brunswick Road #206, Bloomington, MN 55438 in Hennepin County, Minnesota
Seed Home Healthcare
Bloomington, MN
24/7 supervision with medication management and a mental wellness program.
Founders Ridge
Bloomington, MN
Clean, modern facility with friendly staff and extensive amenities
Quality Care Services
Bloomington, MN
Comprehensive, 24/7 care in a furnished, cozy setting.
Assisted Living In Heritage Ha
Bloomington, MN
Small, personalized 21-resident community with 24-hour supervision, ADL assistance, medication management, and transportation to medical appointments.
Sincere Care Services
Bloomington, MN
24/7 supervision with ADL support and a mental wellness program
Midwest Residential 4
Bloomington, MN
Intimate 6-bed setting with 24/7 supervision, ADL support, coordinated care, and transportation.
Amira Choice of Bloomington
Bloomington, MN
Beautiful, resort-like building with good food and engaging activities.
Amira Choice of Bloomington costs
Amira Choice of Bloomington reviews
Amira Choice of Bloomington images
Prairie Bluffs Senior Living
Eden Prairie, MN
Friendly staff, engaging activities, and clean, modern facilities.
Prairie Bluffs Senior Living costs
Prairie Bluffs Senior Living reviews
Prairie Bluffs Senior Living images
Friendship Village of Bloomington a CCRC
Bloomington, MN
Upscale, resort-like community with excellent dining and abundant activities.
Friendship Village of Bloomington a CCRC costs
Friendship Village of Bloomington a CCRC reviews
Friendship Village of Bloomington a CCRC images
Social Security Benefits and Assisted Living: Navigating Options Across the U.S.
Assisted living costs often exceed Social Security benefits, necessitating a combination of funding sources like state aid and Medicaid. Understanding the interaction between Social Security programs and available financial support is essential for affording such care.
An Extensive Exploration of the VA Aid and Attendance Benefit
The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.
Senior Transition Services: Understanding Their Role, Cost, and Importance
Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.
