Assisted Living In Heritage Ha in Bloomington, MN

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  • Interior

    A cozy living room with large windows, a sofa, and a coffee table.

  • Building

    A picturesque building with a red roof and arched entrance surrounded by greenery.

  • Architecture

    A charming architectural structure with a notable roof design, accompanied by a street sign.

  • Trees

    Aerial view of a university campus surrounded by lush greenery.

  • Landscaping

    Aerial view of a college campus surrounded by lush greenery.

  • Lighting

    An elegant lobby showcasing classic architectural elements and a grand chandelier.

  • Entrance

    A modern brick building featuring a welcoming entrance and well-maintained landscaping.

  • Outdoor

    The entrance sign of a Masonic home, surrounded by well-maintained landscaping and a clear blue sky.

Assisted Living In Heritage Ha in Bloomington, MN

Assisted Living In Heritage Ha is an assisted living community in Bloomington, MN.

Information last verified:

11501 Masonic Home Drive, Bloomington, MN 55437

For more information about senior living options: (866) 208-4318

4.1 from 39 reviews
5 stars
27
4 stars
3
3 stars
1
2 stars
1
1 stars
7

Overall Review of Assisted Living In Heritage Ha

caveat 5 reviews mention this

Nursing staff is a mixed bag

Reviews describe major issues with follow-through and communication.

Some residents and families report problems getting day-to-day care done as expected, including delays with personal care and issues around equipment support. Others describe communication breakdowns between clinicians, such as updates not being shared with patients or concerns being handled poorly. There are also complaints about medication handling and documentation, along with examples that families say made the situation stressful. A few reviewers still sound confident about care, but the negative accounts are substantial enough to warrant a close look at how services are coordinated.

differentiator 3 reviews mention this

Therapy and rehab get praise

Residents and families highlight strong rehab experiences.

Several reviews focus on recovery progress and say therapy supported getting back on their feet after surgery. One reviewer called rehab the best after surgery, while another described a transition-care stay and said the staff delivered effective PT and OT. A separate review specifically mentioned receiving therapy twice per day and praised a named physical therapist for matching their needs.

common 3 reviews mention this

Food quality is repeatedly praised

Food comes up positively in multiple reviews.

Reviewers mention that meals were better than they expected and generally come across as a strong point of the day. One resident described food quality as better than just acceptable, while other reviews simply cite good food as part of the overall experience. The community also notes meal preparation and service as part of its care services, including diet support for special dietary needs.

common 6 reviews mention this

Staff compassion shows through

Multiple reviews describe the team as kind and responsive.

Positive reviews commonly mention caring, professional staff and say concerns were addressed quickly when raised. A few reviewers use strong praise language about the staff being kind and efficient, and one highlighted confidence in the facility for future transitional care based on their experience. Taken together with the community’s outlined support with daily living activities and medication management, the better reviews portray staff who follow through when families or residents speak up.

common 2 reviews mention this

Grounds and campus stand out

Reviews repeatedly mention attractive grounds and views.

At least a couple of reviewers point to the environment as part of why they feel satisfied, calling out the beauty of the grounds and campus. Another review also credits clean, attractive surroundings and views as part of a positive overall visit. The community offers garden and outdoor space, which aligns with those impressions.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Minneapolis-St Paul International (9 miles away) Minneapolis-St Paul International (9 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (1.2 miles)
  • Geritom Medical (1.5 miles)
  • Walgreens (3.1 miles)
  • Walgreens (3.8 miles)
  • CVS Pharmacy (3.8 miles)
  • Minnesota Medical Solutions (3.9 miles)
  • CVS Pharmacy (4.2 miles)

Restaurants

  • McDonald's (2.1 miles)
  • Denny's (3.3 miles)
  • McHugh's Public House (3.4 miles)
  • Mccoys Copper Pint (3.5 miles)
  • McDonald's (3.5 miles)
  • Chili's Grill & Bar (3.5 miles)
  • Sonic Drive-In (3.5 miles)

Parks

  • Hyland Lake Park Reserve (2.3 miles)
  • Centennial Lakes Park (5 miles)
  • Greenhaven Park (5.6 miles)
  • McGuire Park (5.8 miles)
  • Lakefront Park (6.5 miles)
  • Keller Park (7 miles)
  • Lac Lavon Park (7.1 miles)

Physicians

  • Minnesota Eye Consultants (3.4 miles)
  • Savage Family Eye Clinic (3.4 miles)
  • Fairview Clinics (3.6 miles)
  • Twin Cities Orthopedics Burnsville (4.1 miles)
  • Park Nicollet Clinic and Specialty Center Burnsville (4.8 miles)
  • Fairview Ridges Specialty Care Center Park Nicollet Obgyn (4.8 miles)
  • Endocrinology Clinic of Minneapolis (4.9 miles)

Cafes

  • Caribou Coffee (3.8 miles)
  • Caribou Coffee (3.8 miles)
  • Caribou Coffee (3.9 miles)
  • Starbucks (4.2 miles)
  • Panera Bread (4.5 miles)
  • Starbucks (5 miles)
  • Panera Bread (5.4 miles)

Hospitals

  • Fairview Ridges Hospital (4.9 miles)
  • Abbott Northwestern Center For Outpatient Care (5.1 miles)
  • Fairview Southdale Hospital (6.3 miles)

Theaters

  • 0705 Amc Southdale 16 (5.9 miles)
  • Emagine Eagan (6.8 miles)

Transportation

  • Mall of America LRT Station (6.7 miles)

Places of Worship

  • Grace Church (6.9 miles)
  • St Michael Catholic Church (7 miles)

Frequently Asked Questions

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