Assisted Living In Heritage Ha

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  • Interior

    A cozy living room with large windows, a sofa, and a coffee table.

  • Building

    A picturesque building with a red roof and arched entrance surrounded by greenery.

  • Architecture

    A charming architectural structure with a notable roof design, accompanied by a street sign.

  • Trees

    Aerial view of a university campus surrounded by lush greenery.

  • Landscaping

    Aerial view of a college campus surrounded by lush greenery.

  • Lighting

    An elegant lobby showcasing classic architectural elements and a grand chandelier.

  • Entrance

    A modern brick building featuring a welcoming entrance and well-maintained landscaping.

  • Outdoor

    The entrance sign of a Masonic home, surrounded by well-maintained landscaping and a clear blue sky.

Assisted Living In Heritage Ha

11501 Masonic Home Drive, Bloomington, MN 55437

For more information about senior living options: (844) 490-3973

4.1 from 37 reviews
5 stars
26
4 stars
3
3 stars
1
2 stars
1
1 stars
6

Assisted Living Skilled Nursing Facility

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    Overall Review of Assisted Living In Heritage Ha

    Pros

    • pro MN Masonic has beautiful grounds and great staff.
    • pro The level of care is commendable with timely assistance.
    • pro The food quality is better than acceptable.
    • pro Residents enjoy regular activities and social events, like bingo.
    • pro The landscaping surrounding the building is beautiful and satisfying.
    • pro The mini-mart and gift shop offer a good selection of essentials and charming items.
    • pro The on-site grill provides a pleasant space for lunch with family and friends.
    • pro There is a small library with a variety of books available for borrowing.
    • pro MN Masonic ranks among the top three facilities.
    • pro Therapy services, including PT, OT, group, and speech, are wonderful and excellent.
    • pro Rehab after surgery is outstanding.
    • pro The staff are kind, caring, efficient, and knowledgeable.
    • pro The overall experience is wonderful, with professional, caring, and responsive staff.

    Cons

    • pro They faced daily issues with not receiving a shower or bath for several days.
    • pro Hearing aids were not put in daily despite signage.
    • pro The halter monitor transmitter was often dead or not with the patient during therapy.
    • pro The nurse manager was irritated and made excuses when concerns were raised.
    • pro They found the patient wet with urine on pickup, indicating poor handling of personal care.
    • pro A late-night call revealed staff couldn't locate the patient for over six hours.
    • pro The Transitional Care Unit had major communication problems, with little assistance during care transitions.
    • pro There were medication management concerns, including changes made without explanations and failure to return controlled substances.
    • pro The reviewer cautioned others not to send loved ones there, calling the place awful and advising avoidance.

    Review

    Nestled in the Minneapolis area, the MN Masonic Home Transitional Care Unit elicits a wide range of experiences from families and residents. On the positive side, the setting itself contributes to a sense of well-being: well-tended grounds, a tranquil building exterior, and amenities that help make everyday living more comfortable. Reviewers consistently mention accessible conveniences such as a mini-mart and gift shop with useful essentials and charming items, a grill for meals with family, and a small library with books available for borrowing. The overall appearance and surroundings are frequently cited as part of what makes the facility feel welcoming, and several families rank MN Masonic among their top three choices.

    A central theme in the feedback is the quality of rehabilitation services, which many describe as outstanding. For those recovering from surgery, the Transitional Care Unit is praised for its therapy program, which includes physical therapy, occupational therapy, group activities, and speech therapy. Several reviews explicitly credit the therapy team with meaningful, frequent sessions - twice daily in some cases - and with helping patients progress rapidly toward recovery. For knee and hip replacements in particular, reviewers repeatedly point to the effectiveness of rehab, with one patient calling it the best rehab after surgery and another noting that dedicated therapists like Jakub were a perfect fit for their recovery needs. The consensus among these voices is clear: if therapy is the priority, MN Masonic delivers.

    Yet, alongside these positive notes about therapy, a substantial portion of the feedback centers on nursing care and day-to-day operations, where experiences diverge dramatically. Some reviewers recount protracted delays in basic care, such as days without showers or baths after hospital stays, and lapses in daily tasks like ensuring hearing aids are worn or a patient's monitor remains functional. Instances are cited of patients being left wet from urine, or of miscommunications surrounding discharge or sign-out procedures that left families feeling uncertain about whether their loved one was safe or properly accounted for. Such concerns underscore a perceived inconsistency in the routine care that supports patients between therapy sessions.

    Communication emerges as another critical area of concern. A number of reviews describe a disconnect between doctors, nurses, therapists, and patients, with patients feeling left out of decisions or not informed about changes in medications. Several accounts allege discrepancies between what's documented in charts and what actually happened, including one veteran claim of chart falsification and another about controlled substances not being correctly returned or explained at discharge. In some reviews, even routine conferences or follow-ups left families feeling unheard, with specific criticisms directed at nurse managers and certain leadership dynamics. Weekend staffing problems are also mentioned, contributing to a sense that care quality can fluctuate depending on who is on duty.

    Despite these challenges, there are consistent threads of positive, long-term engagement with the facility. Some residents' families have maintained ties for years, praising the professional and caring demeanor of staff who respond promptly to concerns. For these families, MN Masonic remains a place where residents can thrive, with appreciations for responsive care, clean facilities, good food, and engaging social opportunities that foster camaraderie among residents. A few reviewers emphasize that they would choose the same facility again for subsequent procedures, underscoring the perception that MN Masonic can be an excellent fit when therapy is a primary goal and when robust advocacy is in place to monitor daily care and communication.

    In a broader sense, the reviews paint MN Masonic as a place of strong potential and meaningful strengths, complemented by notable vulnerabilities. The rehab program and therapy services are repeatedly identified as top-tier, and the setting's amenities - and the ability to participate in social activities - contribute to a generally positive atmosphere for many residents. However, issues around nursing care quality, consistent communication, and medication management cannot be overlooked. Families considering MN Masonic should weigh the clear benefits of intensive rehab and the supportive environment against the reported treatment gaps, and plan accordingly. Having an advocate present, asking detailed questions about staff availability, and monitoring care closely appear to be prudent steps for those navigating a stay there. In the end, MN Masonic offers a compelling option for rehabilitation and transitional care, particularly for those prioritizing therapy, while also demanding vigilance to ensure day-to-day care aligns with expectations.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Minneapolis-St Paul International (9 miles away) Minneapolis-St Paul International (9 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Heritage Ha in Bloomington, MN is an assisted living community that offers skilled nursing facility care. Our residents enjoy a comfortable and fully furnished living environment with amenities such as cable or satellite TV, a dining room, and a kitchenette. We also provide housekeeping services to ensure a clean and tidy living space.

    Our outdoor spaces, including a beautiful garden, offer opportunities for residents to enjoy nature and relax. We understand the importance of staying connected, which is why we provide access to telephone services as well as Wi-Fi/high-speed internet.

    At Heritage Ha, our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to ensure seamless coordination of care for our residents. Our team also specializes in diabetes diet management and can accommodate special dietary restrictions.

    We take pride in our meal preparation and service, providing delicious and nutritious meals for our residents. Medication management services are also available to ensure the proper administration of medications. Additionally, we offer a mental wellness program to support the emotional wellbeing of our residents.

    Transportation arrangements for medical appointments are made on behalf of our residents, ensuring they have access to essential healthcare services. In addition to medical transportation, we provide transportation to doctors' appointments.

    In terms of nearby amenities, Heritage Ha is conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. Residents can easily access these establishments for leisure activities or healthcare needs.

    Overall, Heritage Ha provides a welcoming and supportive environment where residents receive personalized care tailored to their unique needs while enjoying a range of amenities and nearby conveniences.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (1.2 miles)
    • Geritom Medical (1.5 miles)
    • Walgreens (3.1 miles)
    • Walgreens (3.8 miles)
    • CVS Pharmacy (3.8 miles)
    • Minnesota Medical Solutions (3.9 miles)
    • CVS Pharmacy (4.2 miles)

    Restaurants

    • McDonald's (2.1 miles)
    • Denny's (3.3 miles)
    • McHugh's Public House (3.4 miles)
    • Mccoys Copper Pint (3.5 miles)
    • McDonald's (3.5 miles)
    • Chili's Grill & Bar (3.5 miles)
    • Sonic Drive-In (3.5 miles)

    Parks

    • Hyland Lake Park Reserve (2.3 miles)
    • Centennial Lakes Park (5 miles)
    • Greenhaven Park (5.6 miles)
    • McGuire Park (5.8 miles)
    • Lakefront Park (6.5 miles)
    • Keller Park (7 miles)
    • Lac Lavon Park (7.1 miles)

    Physicians

    • Minnesota Eye Consultants (3.4 miles)
    • Savage Family Eye Clinic (3.4 miles)
    • Fairview Clinics (3.6 miles)
    • Twin Cities Orthopedics Burnsville (4.1 miles)
    • Park Nicollet Clinic and Specialty Center Burnsville (4.8 miles)
    • Fairview Ridges Specialty Care Center Park Nicollet Obgyn (4.8 miles)
    • Endocrinology Clinic of Minneapolis (4.9 miles)

    Cafes

    • Caribou Coffee (3.8 miles)
    • Caribou Coffee (3.8 miles)
    • Caribou Coffee (3.9 miles)
    • Starbucks (4.2 miles)
    • Panera Bread (4.5 miles)
    • Starbucks (5 miles)
    • Panera Bread (5.4 miles)

    Hospitals

    • Fairview Ridges Hospital (4.9 miles)
    • Abbott Northwestern Center For Outpatient Care (5.1 miles)
    • Fairview Southdale Hospital (6.3 miles)

    Theaters

    • 0705 Amc Southdale 16 (5.9 miles)
    • Emagine Eagan (6.8 miles)

    Transportation

    • Mall of America LRT Station (6.7 miles)

    Places of Worship

    • Grace Church (6.9 miles)
    • St Michael Catholic Church (7 miles)

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