4833 West 123Rd Street, Savage, MN 55378
For more information about senior living options: (844) 490-3973
The reviewer is disappointed with Touching Lives. The promised activities and community outings never materialized after months. The daily notes about the mom's day were inconsistent, despite an agreement to provide rundowns since the mom is nonverbal. The lunches were repetitive and barely nutritious. The reviewer removed their mom from the program. The owner is described as wanting to touch a lot of money. The program charged an astronomical daily rate and then claimed the contracted State rate for the waiver. The reviewer believes the program is not about making clients happy.After a transition from your mom's old day program, you walked in with high hopes and a cautious optimism, convinced that Touching Lives would offer something better: more activities, more community outings, and a sense of real engagement for someone whose day-to-day life can feel otherwise limited. The promise that this new program would be more vibrant and more connected to the kinds of experiences that could brighten a day made the wait feel worthwhile. You wanted to see your mom comfortably integrated into a setting that valued participation, curiosity, and social connection, and you carried that hope with you as you prepared to make the switch.
But the reality you encountered proved deeply frustrating and, honestly, demoralizing. Months dragged on without the kind of momentum you'd been promised. Activities that were supposed to be the heart of the program didn't materialize in the form you'd been led to expect. The sense you were given - the sense you held onto - was that there would be consistent opportunities for your mom to participate, to explore, and to feel included in outings and group activities. Instead, there was a disconnect between the enthusiastic pitches you heard and the actual day-to-day experience. The longer this gap stretched, the more disappointing the situation became, because the hope that had sustained you began to feel like a misplaced investment.
Compounding the disappointment was a troubling communication pattern. You were told there would be regular rundowns about your mom's day, something essential since she is nonverbal and relies on you to understand how her day unfolded. The promise of consistent daily notes home became inconsistent at best, and often absent at worst. That lack of reliable communication left you navigating a fog of ambiguity about her well-being, her activities, and her overall experience. The promised transparency didn't arrive, and with it your sense of security and trust in the program steadily eroded. It's hard to overstate how significant that gap felt when every day away from her felt loaded with questions that you could not answer simply because there was no clear, dependable daily record to reference.
The nutritional aspect of the day also stood out in a negative way. The lunches were described as repetitive and scarcely nutritious, a basic standard you felt should be nonnegotiable for anyone who depends on such programs for their daily meals. This wasn't just a matter of taste or variety; it touched on your mom's health and well-being. When meals repeatedly failed to meet even a basic standard, it created a sense that the program was not prioritizing the fundamentals of care you expect from a place entrusted with someone you love. The decision to remove your mom from the program stemmed, at least in part, from this concern - an action you felt was necessary to protect her daily nutrition and overall welfare rather than stay in a situation that felt oddly indifferent about it.
Then there was the troubling financial picture that colored every other concern. It felt like the owner's primary focus was on revenue rather than on the lived reality of the clients they served. The daily rate charged felt astronomical, especially when juxtaposed with the contracted State rate. The fact that your mom is on a waiver added another layer of concern: if the program code and the actual charge didn't align with the established rates, it suggested a misalignment between the program's stated values and its practical incentives. That financial impression wasn't just about a number on a bill; it was about trust and integrity. When money seems to shape decisions more than the quality and dignity of the day-to-day experience, you begin to question the motivation behind every policy, every note, and every promised outing.
All of these threads - unfulfilled promises of activity, inconsistent communication, concerns about nutrition, and the unsettling financial dynamics - come together to form a larger narrative about where this program stood in your eyes. It wasn't just a string of disappointments; it felt like a misalignment between what was advertised and what was delivered. The sense that the program's priority lay elsewhere - perhaps in profits rather than in genuine care for the people they serve - left you feeling that the environment wasn't a place where your mom could truly flourish. The impact wasn't only about a single bad month; it was about a pattern that called into question the core mission of the program and your trust in its ability to honor the needs of someone so important to you.
Ultimately, you made a difficult but necessary choice to remove your mom from Touching Lives. The decision wasn't taken lightly, especially given the hope you carried into the transition and the vulnerability involved in relying on the program for day-to-day care. Yet the cumulative experiences - unreliable daily updates, repetitive meals, and a financial model that felt geared toward profit more than people - left you with little faith that this setting could meet your mom's needs or respect the commitments you were given. The outcome isn't just about a disappointing experience; it's about recognizing the gap between aspirations for better care and the reality of how care is delivered in this particular program.
If there's a takeaway from this experience, it's a clear call for heightened transparency, consistent communication, and a genuine prioritization of residents' well-being over financial considerations. You hoped for an atmosphere where activities would flourish, notes would be reliable, meals would nourish, and pricing would align with the welfare and waiver circumstances of the clients. As it stands, the experience has left you wary of a model that seemed to promise one thing and delivered something quite different - enough to prompt a cautious warning to others who might be evaluating Touching Lives for themselves or loved ones.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (9 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Touching Lives Adult Day Services in Savage, MN is a vibrant and comfortable assisted living community that offers a range of amenities to ensure the well-being and satisfaction of its residents. The fully furnished accommodations provide a homely environment for individuals seeking support with their daily activities while enjoying the freedom and independence they desire.
Residents can enjoy their favorite shows or stay updated with news through the cable or satellite TV provided in each apartment. The dining room offers a communal space where residents can enjoy delicious meals prepared by our dedicated staff. For those who prefer to cook their own meals, a fully equipped kitchenette is available.
The community boasts beautiful gardens and outdoor spaces where residents can relax, socialize, and enjoy some fresh air. Housekeeping services are provided to ensure that the living spaces remain clean and tidy at all times.
At Touching Lives, we understand the importance of staying connected in today's digital age. Therefore, we offer Wi-Fi/high-speed internet access throughout our facilities, allowing residents to easily communicate with loved ones or browse the web at their convenience.
Our dedicated care services team provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate closely with health care providers to ensure that each resident receives proper medical care and medication management. For individuals with special dietary needs such as diabetes or other restrictions, we offer personalized meal preparation following specific dietary guidelines.
Residents have plenty of opportunities to engage in stimulating activities through resident-run programs and scheduled daily activities. These programs cater to various interests and promote mental wellness among our residents.
In terms of nearby amenities, Touching Lives is conveniently located near 5 cafes, 2 parks for recreational activities or leisurely walks, 9 pharmacies for easy access to medications, 8 physicians for medical consultations or check-ups, 17 restaurants offering diverse culinary options for dining out experiences. Additionally, one hospital is within close proximity for immediate medical attention if needed.
At Touching Lives Adult Day Services in Savage, MN, we strive to provide a nurturing and welcoming environment where residents can thrive and experience the care they deserve.
Touching Lives Adult Day Services is located at 4833 West 123Rd Street, Savage, MN 55378 in Scott County, Minnesota
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Vibrant Senior Living: A Comprehensive Guide for Active Older Adults
Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.
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Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
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