Mercy Link III

7400 Metro Boulevard Suite 150, Edina, MN 55439

For more information about senior living options: (844) 490-3973

2.6 from 18 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 stars
11

Assisted Living

Mercy Link III Costs & Pricing

Mercy Link III presents a compelling value for private room accommodations, with a monthly cost of $3,605. This figure stands in stark contrast to the higher rates observed in both Hennepin County and across Minnesota, where private rooms average $5,580 and $5,090 respectively. Such pricing not only highlights Mercy Link III's commitment to affordability but also positions it as an attractive option for individuals seeking quality care without the financial strain commonly associated with long-term stays. The substantial savings at Mercy Link III reflect its dedication to providing accessible services while maintaining a high standard of care that residents can rely on.

Floor plansMercy Link IIIHennepin CountyMinnesota
Private$3,605$5,580$5,090

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    Overall Review of Mercy Link III

    Pros

    • pro Zack is wonderful.
    • pro They have been with the company for four years.
    • pro The environment is great.
    • pro They wish the company the best of luck.
    • pro The reviewer loves the company.

    Cons

    • pro The owner is described as a pain and unprofessional, with a pattern of not paying people and being often out of the country.
    • pro The company did not pay overtime to the reviewer or the reviewer's wife.
    • pro The owner allegedly called the reviewer's wife to pressure removing the ratings.
    • pro The organization has a horrible work ethic and an unprofessional management team.
    • pro The business is very unprofessional and accused of stealing money and time; money is owed and the phone is disconnected.
    • pro There are reports of unreliable PCA help and theft, with no follow-up from the owner or office staff.
    • pro The reviewer would rate the service less than 1 star.

    Review

    A range of testimonials paints a complex and sometimes troubling picture of the home-care organization in question, with voices that span from hopeful loyalty to deep dissatisfaction. Several reviewers describe a mismatch between what they needed and what the program provided, suggesting that the fit wasn't right for them and that the experience fell short of their expectations. One person says the program "was not for me," and another recalls feeling unsettled about care or the attention given, leaving the impression that the arrangement lacked the warmth and consistency they were hoping for. The sense of unease is reinforced by remarks about not feeling cared for and by distress that lingered during both daytime and nightly hours.

    There is also a recurring memory of fear and separation that colors the experience for some. A reviewer recounts crying for their mom when she wasn't with them, and describes daytime and nighttime fear that made the stay feel unbearable. The fear and longing are tethered to a sense of not being able to rely on the support they needed, which in turn contributed to a decision to avoid living there altogether. The narrative includes the stark statement that they "dodged living there" because of fear, and left as soon as they could, even describing the situation as a "bullet" to dodge. In such accounts, the emotional toll is highlighted as a core part of the overall experience, not merely a side issue.

    As for the people running and staffing the program, some reviewers are reluctant to rate the staff or the owner at all, expressing a wish that the organization could "improve what needed" without placing blame. There is a sense that compatibility and trust played a major role in how comfortable someone felt staying or working with the program, and a reluctance to pass judgment when the fit did not feel right. A few comments acknowledge a lack of visible quality in staff interactions, paired with a broader wish that the company could better align its services with clients' needs.

    Allegations about management and compensation emerge in several statements. A reviewer calls the owner "a pain" and accuses him of not paying people, noting that they and their spouse did not receive overtime pay. The comments imply that the owners may be frequently away - "they are always out of the country" - and recount having money owed, including overtime wages. One speaker even claims that a phone call from the owner to their wife asked her to remove this feedback, a detail that casts a shadow on the sense of accountability and openness. Taken together, these claims contribute to a perception of financial and administrative instability that colors the overall impression of the organization.

    Beyond pay and management issues, there are more pointed criticisms about work ethic and professionalism. Several reviews describe "horrible work ethic," "unprofessional management," and "unprofessional business behavior." Some claim outright dishonesty, saying that money and time were stolen, and that they were left with disconnected phones as a sign of deeper neglect or obstruction. These statements, while alarming, are presented as genuine grievances from people who feel they were shortchanged or mistreated, underscoring a strain of distrust and frustration with the organization's reliability and integrity.

    The picture is not uniformly negative, however. A contrasting thread exists among those who express strong, long-term appreciation. One reviewer writes, "Love them been with them for 4 years," praising a specific staff member - Zack - who is described as wonderful, and who contributes to a positive atmosphere and a "great environment." This sentiment is echoed by others who recount loyalty and positive experiences, suggesting that when the program aligns with a client's needs and expectations, it can be a stable, caring, and even uplifting place to be. The presence of these affirmations serves to illustrate the wide spectrum of experiences people report.

    Finally, there is a recurring note about inconsistent service and follow-through. A reviewer describes the service as "horrible" with unreliable personal care assistants and even theft, alongside a lack of follow-up from owner and office staff. The willingness to rate the service as less than one star - though constrained by a rating limit - speaks to a deep sense of dissatisfaction with accountability and continuity. Taken together, the collection of voices reveals a mixed landscape: some clients feel deeply supported and connected to compassionate staff, while others experience fear, financial grievances, and a sense that crucial responsibilities were neglected. The overall impression is one of highly uneven experiences depending on who is involved, when, and in what capacity.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Minneapolis-St Paul International (7 miles away) Minneapolis-St Paul International (7 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Mercy Link III in Edina, MN is an exceptional assisted living community that offers a wide range of amenities and care services to ensure residents' comfort and well-being. Our fully furnished apartments come with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for those who enjoy cooking their own meals.

    Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and coordination with healthcare providers to ensure residents receive the proper care they need. Our mental wellness program promotes emotional well-being and our diabetes diet is specifically tailored to meet the needs of individuals with this condition.

    At Mercy Link III, we understand the importance of maintaining a healthy lifestyle, which is why we provide nutritious meal preparation and service. Special dietary restrictions are accommodated to ensure each resident's dietary needs are met.

    We strive to create a vibrant community where residents can socialize and engage in various activities. Our scheduled daily activities cater to different interests and preferences. For those who enjoy exploring the neighborhood, there are numerous cafes, parks, pharmacies, restaurants, places of worship, theaters nearby to visit. Transportation arrangement is available for medical appointments and accessibility.

    In addition to all these features, our community boasts beautiful outdoor spaces and gardens where residents can relax or engage in outdoor activities. Housekeeping services are provided regularly to maintain cleanliness throughout the community.

    At Mercy Link III in Edina, MN, we prioritize providing a safe and comfortable environment for our residents while promoting independence and quality of life. We invite you to join our community where personalized care meets exceptional amenities in a warm and welcoming setting.

    Nearby Places of Interest

    Restaurants

    • Wooden Hill Brewing (0.3 miles)
    • Pinstripes (1.2 miles)
    • Shake Shack (1.5 miles)
    • Taco Bell (1.9 miles)
    • Chick-Fil-A (2.1 miles)
    • Pizza Lucé Richfield (3.2 miles)
    • McDonald's (3.3 miles)

    Physicians

    • Southdale Pediatrics (1.1 miles)
    • Twin Cities Orthopedics Edina - Crosstown (1.6 miles)
    • Endocrinology Clinic of Minneapolis (1.6 miles)
    • CCRM Fertility of Minneapolis (1.6 miles)
    • University of Minnesota Physicians Heart at Fairview Southdale Hospital (1.7 miles)
    • Fairview Southdale Physicians Building (1.8 miles)
    • Southwest Dermatology Specialist (3.9 miles)

    Parks

    • McGuire Park (1.1 miles)
    • Centennial Lakes Park (1.3 miles)
    • Hyland Lake Park Reserve (3.2 miles)
    • Taft Park (5.2 miles)
    • Aquila Park (5.6 miles)
    • Dakota Dog Park (6 miles)
    • Bossen Field (6.3 miles)

    Pharmacies

    • Minnesota Medical Solutions (1.2 miles)
    • Walgreens (1.7 miles)
    • Walgreens (2.2 miles)
    • CVS Pharmacy (2.4 miles)
    • Walgreens (3 miles)
    • Lunds & Byerlys 50th Street Edina (3.2 miles)
    • Walgreens (3.3 miles)

    Cafes

    • Starbucks (1.2 miles)
    • Panera Bread (3 miles)
    • Jinx Tea (3.8 miles)
    • Starbucks (5.2 miles)
    • Angel Food Bakery & Coffee Bar (5.8 miles)
    • Spyhouse Coffee (6.8 miles)

    Theaters

    • 0705 Amc Southdale 16 (1.5 miles)

    Hospitals

    • Fairview Southdale Hospital (1.7 miles)
    • Abbott Northwestern Center For Outpatient Care (2 miles)
    • Park Nicollet Methodist Hospital (4.3 miles)

    Places of Worship

    • Shepherd of the Hills Lutheran Church (3.7 miles)
    • Grace Church (6.6 miles)

    Transportation

    • Mall of America LRT Station (5.6 miles)
    • Delta Employee Bus Stop #1 (6 miles)
    • Terminal 2-Humphrey (6.1 miles)
    • TSA Checkpoint 1 (6.2 miles)
    • Concourse F (6.8 miles)
    • Concourse E (6.9 miles)
    • Escape Lounge (7 miles)

    Frequently Asked Questions

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    Nearby Communities

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