Lifespace Personal Services
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8100 Highwood Drive, Bloomington, MN 55438
For more information about senior living options: (844) 490-3973
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The staff on the TCU and Long-Term Care 3rd floor are compassionate, dedicated, patient, and kind. The facility is bright, cheery, and very clean. The chefs and culinary team are amazing, with outstanding food and service. Administration cares about the team members and promotes teamwork. The teamwork at Friendship Village is amazing and second to none. Residents feel that life at Friendship Village is good and well cared for. The staff are attentive, caring, and professional throughout the community. Friendship Village is described as the best senior community in Minnesota by residents and families.
The initial interaction lacked warmth and professionalism. The 2nd-floor skilled nursing was not a good experience, with overworked staff and delayed or inadequate basic care (e.g., the call light was unplugged and help took 30 minutes). There was only one RN for 25 patients, indicating severe understaffing. The family had to write multiple letters to the Nursing Manager and Director of Nursing just to get basic cares met. The father was constantly afraid of being left alone in a dark room with no one answering his calls for help, and some staff were described as mistreating residents. Management was criticized as prioritizing money over residents and staff, with accusations of hiring unqualified clowns and disrespecting knowledgeable staff. There were "too many bad experiences to share here" on the skilled nursing floor. Unaddressed safety concerns, such as call buttons being found unplugged and suggestions that aides should wear body cameras.Friendship Village emerges in these reflections as a large, multi-faceted senior community that spans independent living, assisted living, memory care, TCU, and long-term skilled nursing. Across many voices, it is described as a place with bright, cheery spaces, clean facilities, and a strong sense of community. Families repeatedly note that the environment is welcoming and that the campus supports a high quality of life for residents at different stages of aging, with many expressing pride in the non-profit status and the overall sense that residents' well-being comes first.
Several reviewers highlight warmth and kindness from the caregiving team as a defining strength. Janel is singled out as one of the most sincere nurses, and others praise staff across units for being compassionate, dedicated, patient, and helpful. One family describes Linay as kind and informative during an early move to Assisted Living, and many note that staff members, in general, are a delight to interact with - knowledgeable, friendly, and genuinely invested in residents' well-being and happiness. In homes away from the core hospital setting, families report staff who go above and beyond to encourage participation in activities and to help residents maintain a sense of purpose and belonging.
Positive experiences are not limited to one corner of the campus. Several accounts celebrate transitions from independent living into higher levels of care, with families feeling reassured by the staff's attentiveness and the ongoing attention to residents' quality of life. The message repeated by many is that Friendship Village not only meets basic care needs but also supports meaningful daily living: lively dining experiences, engaging activities, and opportunities for residents to stay active or even pursue personal goals. For example, reviewers recount trusted, attentive staff, delicious and well-prepared meals, and a strong team ethos that extends to administration, culinary, and caregiving crews. Some staff members are described as supportive of residents' families and personal growth - one story even credits Friendship Village with helping a family member finish nursing school and pursue a licensed nursing career.
The community is also remembered for its tangible, day-to-day strengths: bright, clean facilities; reliable dining service with coordinated meal delivery to rooms; robust exercise programs - even during quarantine - broadcast on televisions; and consistent safety measures that residents feel protect them in challenging times. Several residents and families emphasize that the leadership and staff work hard to keep everyone informed about health conditions, especially during the pandemic, and that the overall atmosphere remains hopeful and secure. The recurring sentiment is that, despite the pressures of health care and aging, Friendship Village provides an environment where residents can thrive and families can feel confident in the care their loved ones receive.
However, not all experiences are uniformly positive. A portion of reviews recount serious concerns on the TCU/Long?Term Care floors, painting a contrasting picture to the otherwise favorable portrayals. One family describes a sequence of troubling events for their father on the skilled nursing floor, where initial hours saw limited self-care ability, and subsequent care was hampered by delayed responses to call lights, devices left unplugged, and gaps in basic daily care. The account mentions a high patient-to-staff ratio (one RN for a large number of patients), delayed use of prescribed therapies or aids, and a sense of fear and insecurity for the resident. This family ultimately chose to move on to hospice care at a different facility, expressing deep disappointment with the experience they encountered on that floor and a strong plea to future families to exercise caution.
Alongside the specific care gaps, another review travels from strong praise to sharp critique about management and organizational priorities. A reviewer describes an impression that management does not always align with the needs of residents or frontline staff, using pointed language to emphasize perceived misalignment between care quality and profit or administrative focus. This voice contrasts with the many narratives that celebrate teamwork, staff development, and resident-centered care, illustrating that experiences at Friendship Village can vary significantly from unit to unit and from person to person.
Despite these criticisms, memories of outstanding care and exceptional staff persist in the longer-running stories. A family recounts an "amazing" TCU experience for a loved one recovering from surgery, noting that the staff were attentive, the facility was bright and clean, and the transition home from hospital care was well managed. A husband and daughter who work in health care describe Friendship Village as the only place they would want their own family members to live, praising the teamwork, the cleanliness, the quality of dining and service, and the supportive culture that values staff welfare as a cornerstone of resident care. These testimonials emphasize not only the day-to-day care but also the broader community ethos - where residents feel treated like royalty and, more importantly, like family.
Across the board, many families express lasting loyalty. Repeated sentiments include appreciation for years of care, the ability to stay connected with loved ones through social and fitness programming, and gratitude for the staff who help residents navigate the stages of aging with dignity. Several reviewers acknowledge the importance of understanding the care continuum - independent living, assisted living, memory care, and nursing care - and appreciate the way Friendship Village helps families prepare for transitions with clear communication and supportive resources. The consistent thread is that, while the campus has its missteps and moments of critique, it remains for many a trusted home where residents can feel safe, cared for, and part of a broader, caring community.
In sum, Friendship Village is depicted as a large, multi-faceted community that succeeds for many families in delivering warmth, professional care, and a strong sense of community across multiple living and care options. It is celebrated for compassionate staff, high-quality dining and activities, clean and appealing facilities, and a culture of resilience and care that endures through challenging times, including pandemic-related precautions. Yet the reviews also remind us that there are serious concerns on some floors that require ongoing attention from leadership and staff to ensure consistent standards of care and to uphold the trust families place in the facility.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (9 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lifespace Personal Services in Bloomington, MN is an assisted living community offering a range of care services and amenities to residents. As a Continuing Care Retirement Community (CCRC), it provides a continuum of care, ensuring that residents can age in place and receive appropriate levels of assistance as their needs change.
The community offers the convenience of on-site skilled nursing facilities, providing comprehensive medical care for those who require it. Residents can enjoy comfortable living with amenities such as cable or satellite TV, fully furnished units, housekeeping services, and Wi-Fi/high-speed internet access. A dining room is available for communal meals, and there is also a kitchenette in each unit for those who prefer to prepare their own meals.
At Lifespace Personal Services, residents receive individualized attention with 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff coordinates with healthcare providers to ensure seamless healthcare management and medication management. Special dietary restrictions are accommodated to promote overall well-being.
To encourage socialization and engagement, the community organizes scheduled daily activities for residents to participate in. Nearby amenities further enhance the quality of life at Lifespace Personal Services, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
With its comprehensive care services and inviting amenities in an accessible location in Bloomington, MN, Lifespace Personal Services creates a supportive environment where residents can thrive while receiving the assistance they need.
Lifespace Personal Services is located at 8100 Highwood Drive, Bloomington, MN 55438 in Hennepin County, Minnesota
Lifespace Personal Services on seniors.fyi includes 8 photos including images showing interior, lobby, fireplace, outdoors, building, seating area, architecture, lights, and more.
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Interior
Outdoors
Decor
Building
Architecture
Seating Area
Fireplace
Nature
