3100 17Th Avenue South, Minneapolis, MN 55407
For more information about senior living options: (844) 490-3973
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Erin did a wonderful job and made the move-in process much easier with good rapport. Aaron was awesome and professional, showing how everything worked inside the house. Vern is a wonderful maintenance professional who gets the work done quickly. Mark was professional and easy to talk to during a checkup. Michele Hauk was courteous, patient, and transparent in her communications. The maintenance team repaired a wall crack promptly and communicated well. Aaron L provided a warm, thorough welcome and clear information. Aaron and Michael did a wonderful job on move-in orientation; they were professional and helpful. The Minnesota team delivered a swift, professional experience.
They describe Invitation Homes as the worst company ever and urge others not to rent from them. The home was neglected and not maintained before move-in. The basement flooded with sewage after move-in, with mold and improper remediation. There was no urgency in emergencies; days passed before anyone responded. Gas lines were old and leaking, leading to a gas shutoff and an uninhabitable city sticker. Maintenance requests were canceled or ignored and calls went unanswered. There were numerous hidden or excessive fees, including post-move-out charges and deposit withholding. Repairs were slow and often performed by unprofessional or unqualified contractors; issues persisted for months. The online listings did not match the actual homes (photos misrepresented) and appliances were missing or broken. They accuse Invitation Homes of scams or misrepresenting listings on social media.Invitation Homes' Minneapolis portfolio is best suited for renters who prize a warm, professional onboarding and a straightforward move-in that feels well-supported by staff. The most convincing early experiences come from personable team members who walk new tenants through the home and systems (Aaron, Ryan, Michele Hauk, and similar voices). When the process goes smoothly, new residents leave with confidence that questions will be answered and that the basics - how to operate appliances, where to find service contacts - are clear. However, that favorable first impression is easy to sustain only if ongoing maintenance, accountability, and transparent billing meet the same standard. The long arc of tenancy hinges on reliability, not just a friendly welcome.
Those who should consider alternatives are families or individuals who cannot tolerate abrupt service delays, opaque charges, or repeated repairs that never feel fully resolved. The reviews consistently flag a pattern of slow or inconsistent maintenance, insufficient communication, and disputes over deposits or fees. Health and safety concerns - mold, sewage backups, lingering leaks, gas line issues - recur in a way that demands urgent, accountable remediation. If stability, predictability, and prompt escalation of problems are non-negotiable, this portfolio warrants careful comparison against other rental options with proven repair performance and transparent billing practices.
On balance, the few clearly positive attributes do offset only a portion of the cons. When maintenance staff are professional and responsive in a given instance (instances where Aaron, Vern, or other dedicated technicians show up prepared to diagnose and fix quickly), tenants experience relief and reassurance. The existence of an accessible maintenance app and clear, direct communication from certain technicians can create pockets of reliability that feel substantive. Nonetheless, these bright spots are episodic rather than systemic; they do not consistently compensate for the broader pattern of delayed repairs, contractor variability, and episodic billing disputes that recur across multiple properties.
The core drawbacks, however, can't be ignored. Widespread reports describe sewage or water problems, mold exposure, and hazardous conditions that demand immediate attention, followed by weeks or months of unresolved repairs and scheduling confusion. Owners and managers are repeatedly accused of slow responses, unclear timelines, and third-party contractors who fail to meet code or permit requirements. Add in charges that tenants feel are unfair or unexpected, and it becomes difficult to trust that tenancy will stay affordable or transparent. The result is a perception that the rental experience prioritizes occupancy and portfolio metrics over resident health, safety, and peace of mind.
From a decision-making standpoint, prospective tenants should demand concrete, verifiable performance data before committing. Request average response times for urgent repairs, and the percentage of repairs completed on the first visit. Insist on an itemized, forward-looking invoice for any renewal or rent increase, and obtain a clear escalation path to regional leadership if issues persist. Before signing, tour current units and speak with a few residents about ongoing maintenance, responsiveness, and how disputes are resolved. If a care plan for long-term reliability and straightforward, honest billing is essential, this option should be weighed against peers that demonstrate consistent repair quality and transparent, accountable management.
Bottom line: Invitation Homes' Minneapolis properties deliver a mixed, often conflicting living experience. The onboarding warmth and some responsive maintenance moments will appeal to tenants who value cordial, efficient introductions and a few bright spots of dependable service. For households where health, safety, and predictable maintenance are non-negotiable, this portfolio requires cautious scrutiny, strong service guarantees, and evidence of consistent performance. Otherwise, serious consideration should be given to alternatives that prioritize steady repairs, transparent charges, and relentless accountability - qualities that appear inconsistent in the prevailing tenant feedback for these properties.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Inviting Homes in Minneapolis, MN, where we provide a warm and comfortable assisted living community for seniors. Our goal is to create a home-like environment that promotes independence, while also providing the care and support needed to enhance each resident's quality of life.
Our community offers a wide range of amenities to ensure our residents are comfortable and have everything they need at their fingertips. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Our residents can enjoy delicious meals in our dining room, which accommodates special dietary restrictions. Additionally, our housekeeping services ensure that every apartment is well-maintained.
At Inviting Homes, we prioritize the health and well-being of our residents. Our care services include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers. We coordinate with healthcare providers to ensure continuity of care and provide medication management services. For those with specific dietary needs or conditions such as diabetes, we offer specialized meal preparation.
We understand the importance of maintaining mental wellness, so we provide a mental wellness program that focuses on engaging activities to stimulate cognitive function. Residents can participate in resident-run activities and scheduled daily activities for socialization and enjoyment.
For convenience and accessibility, there are several amenities located near our community. Cafes, parks, pharmacies, physicians' offices, restaurants, transportation options including medical transportation services are all within close proximity. Additionally, places of worship and hospitals are easily accessible for any spiritual or medical needs.
Inviting Homes in Minneapolis combines a relaxing atmosphere with personalized care services to provide an exceptional assisted living experience for seniors. Schedule a visit today to see how our community can become your loved one's new home.
Inviting Homes is located at 3100 17Th Avenue South, Minneapolis, MN 55407 in Hennepin County, Minnesota
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