3100 17Th Avenue South, Minneapolis, MN 55407
For more information about senior living options: (844) 490-3973
Karla, Colleen, Kristen, and the rest of the office are described as extremely nice and great people. Erin did a wonderful job and was very good at building rapport, making the move-in process easier. Aaron was awesome and professional, showing how everything works inside the house. Aaron is praised as the best, with customers glad to be using them again. Ryan is an amazing person; his orientation was awesome, thorough, and pleasurable.
The house was neglected and not maintained before move-in. The basement flooded with sewage after move-in, and cleanup and mold remediation were mishandled. There was a lack of urgency in emergencies, with days passing before actions were taken. The property had dead trees, clogged gutters, and garbage after snow melt, and branches fell on parked cars. An outlet in the basement was smoking and hot, positioned above a gas line. Maintenance requests were canceled randomly without notice and calls went unanswered. Gas lines were old and leaking, leading to a gas shut-off and a city uninhabitable sticker. The deposit was misapplied in disputes over lease-break fees despite the lease language. Utility bills contained unexplained or excessive charges, including post-move-out fees. Reviewers labeled the company as the worst, unprofessional, and uncaring, warning others to avoid renting from them.The collection of experiences people shared about this rental company presents a wide spectrum, ranging from praise for specific staff members to severe accusations about neglect, safety hazards, and questionable charges. A number of reviewers singled out individuals who helped during move-in or orientation, noting personal warmth, clear explanations, and the ability to build rapport. Erin, for example, is described as wonderful and effective at making the move-in process smoother and easier. Another reviewer highlights Aaron as both professional and thorough, taking the time to show how everything in the home works and expressing genuine appreciation for the guidance. Ryan is also mentioned positively for delivering a thorough orientation that felt helpful and welcoming. These mentions of personal interactions suggest that when staff are attentive and communicative, experiences can feel more manageable and friendly.
Alongside these positive accounts, a concerning pattern emerges from many reviews that focus on the condition of the homes and the responsiveness of maintenance and management. One long, detailed set of complaints describes a rental that was not maintained prior to occupancy, leading to what the reviewer calls a "nightmare" four months and the difficult decision to break the lease. The issues listed are extensive: a flooded basement immediately after move-in caused by blocked plumbing and sewage; claims that cleanup and mold remediation were not performed adequately; a lack of urgency in addressing emergencies that spanned multiple days; dead trees, full gutters, and garbage left on the property after snowmelt; a sparking, hot outlet located above a gas line; maintenance requests that were either ignored or canceled without notice; aging gas lines that required emergency intervention; a city-imposed uninhabitable sticker that the office allegedly failed to resolve promptly, and a frustrating runaround about hotel accommodations. The reviewer also recounts disputes over the deposit, including a belief that a portion of the deposit could not be used toward a lease-break fee despite the lease language suggesting otherwise, and general confusion over utility charges and fees assessed after move-out.
Another reviewer recounts a prior experience underscoring a broader pattern of neglect and mismanagement. They describe sewer backups in the first week, improper mitigation by a contractor, and the spread of contamination to walls and paneling. The same account notes recurring issues as the weather warmed, including clogged gutters and surrounding dead trees that resulted in branches falling on vehicles. The reviewer reports that every time a work order was placed, the appointment would be scheduled for hours when the tenants were away, and cancelations would incur a $75 fee. The narrative culminates in a decision to break the lease after four months, followed by a gas leak that required intervention from the fire department and left the home without hot water, heat, or a functioning stove. The reviewer emphasizes a sense of being treated poorly in comparison to their past experiences in other housing, urging potential renters to consider other options.
Several reviewers express that the seriousness of issues extended beyond nuisance maintenance to tangible safety threats. Gas lines are described as old and leaking, with emergency shutoffs or city involvement indicating real danger. In one account, a city fire marshal's involvement plus the post-violation status of the home led to further concerns about ongoing safety and habitability. The heat in one home is described as being set at extreme temperatures (one account mentions 99 degrees with no apparent way to cool it), creating a hazardous living environment that exacerbates mold and humidity problems. The extent of mold, pests, and overall deterioration leads some to characterize the situation as uninhabitable, with multiple mentions of health and safety risks that were not resolved promptly or satisfactorily.
Compounding the safety and maintenance concerns are reports about the handling of finances and documentation. At least one reviewer describes a situation where proof of renters insurance was provided but reportedly ignored, and there are repeated references to unclear or excessive charges related to the move-out process, including fees purportedly tied to trash, water, and sewer. The dispute over the deposit and how it could be applied to lease-break costs appears as a recurring theme, along with general dissatisfaction with the transparency and fairness of billing practices. This thread of complaints reinforces a broader sense that financial matters were handled in ways that felt unfair or opaque to the tenants.
In addition to these internal issues, the reviews also include a cautionary note about third-party scams. One reviewer reports encountering what appears to be fraudulent activity on Facebook Marketplace, where individuals posed as property owners or agents and provided access codes to view homes. The reviewer emphasizes that Invitation Homes does not post listings on Facebook Marketplace and urges readers to go through the company's official site for tours to avoid being scammed. This warning stands apart from the core experiences of maintenance and safety but highlights concerns about the overall integrity and communication surrounding the company's properties.
Taken together, the reviews present a complex and sometimes contradictory portrait. There are clear, positive interactions with staff members like Erin, Aaron, and Ryan, who are praised for their professionalism, responsiveness, and helpfulness. At the same time, a substantial portion of the feedback centers on severe maintenance problems, hazardous conditions, protracted emergencies, and disputes over deposits and charges. The recurring themes of serious property deterioration, inadequate remediation efforts, and inconsistent responses from the management team suggest a need for improvements in both property maintenance and customer service. For potential renters, these accounts underscore the importance of thorough inspections, clear communication about obligations and costs, and cautious consideration of the long-term safety and habitability of any home before signing a lease.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Inviting Homes in Minneapolis, MN, where we provide a warm and comfortable assisted living community for seniors. Our goal is to create a home-like environment that promotes independence, while also providing the care and support needed to enhance each resident's quality of life.
Our community offers a wide range of amenities to ensure our residents are comfortable and have everything they need at their fingertips. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Our residents can enjoy delicious meals in our dining room, which accommodates special dietary restrictions. Additionally, our housekeeping services ensure that every apartment is well-maintained.
At Inviting Homes, we prioritize the health and well-being of our residents. Our care services include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers. We coordinate with healthcare providers to ensure continuity of care and provide medication management services. For those with specific dietary needs or conditions such as diabetes, we offer specialized meal preparation.
We understand the importance of maintaining mental wellness, so we provide a mental wellness program that focuses on engaging activities to stimulate cognitive function. Residents can participate in resident-run activities and scheduled daily activities for socialization and enjoyment.
For convenience and accessibility, there are several amenities located near our community. Cafes, parks, pharmacies, physicians' offices, restaurants, transportation options including medical transportation services are all within close proximity. Additionally, places of worship and hospitals are easily accessible for any spiritual or medical needs.
Inviting Homes in Minneapolis combines a relaxing atmosphere with personalized care services to provide an exceptional assisted living experience for seniors. Schedule a visit today to see how our community can become your loved one's new home.
Inviting Homes is located at 3100 17Th Avenue South, Minneapolis, MN 55407 in Hennepin County, Minnesota
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