2800 University Avenue South East #200, Minneapolis, MN 55414
For more information about senior living options: (844) 490-3973
Hope Home Care offers a range of accommodation options at competitive pricing compared to local and state averages. For a one-bedroom unit, the cost is $3,695 per month, which is slightly higher than Hennepin County's average of $3,550 and significantly above Minnesota's statewide average of $2,893. The studio option stands out at $4,995, exceeding both county and state costs considerably. Similarly, the two-bedroom suite is priced at $6,195, sharply above Hennepin County's average of $3,848 and Minnesota's broader average of $2,955. When it comes to private rooms, Hope Home Care commands a premium rate of $8,295 compared to Hennepin County's average of $5,580 and the state's average of $5,090. Overall, while Hope Home Care positions its prices on the higher end of the spectrum for these accommodations, the unique services and environment offered may justify this investment in care for prospective residents.
| Floor plans | Hope Home Care | Hennepin County | Minnesota |
|---|---|---|---|
| 1 Bedroom | $3,695 | $3,550 | $2,893 |
| Studio | $4,995 | $3,713 | $3,617 |
| 2 Bedrooms | $6,195 | $3,848 | $2,955 |
| Private | $8,295 | $5,580 | $5,090 |
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The owner is awesome. The owner is great. The staff are wonderful and caring. The staff are praised for doing a great job.
The clinical director is described as bitter and miserable. The assistant is described as the director's dog. The clinical manager has lost her mind and is accused of micromanaging, which is called a lie. The assistant clinical manager is a whiny tattletale. In less than six months, three different case managers were used, none competent or reliable. Emails and calls went unanswered; critical deadlines were ignored; even the supervisor's contact information was invalid. Onboarding materials for care staff were not provided in a timely manner; phones are rarely answered; emails are not returned. The company does not take disabilities seriously and should not be licensed for CADI or other waiver services. The agency should be avoided; there were delays that harmed the client. The client would not recommend this place.A chorus of experiences surrounding this home care agency reveals a striking divide between admiration for some individuals at the top and a consistent sense of frustration with how the organization operates on a day-to-day basis. Several reviewers recount a fragile system where responsiveness, reliability, and professional boundaries seem uneven at best. On one hand, there are affirmations that the owner is "awesome" and that certain staff members can be caring and capable. On the other hand, a pattern emerges of leadership friction, systemic miscommunication, and onboarding chaos that directly affects clients who depend on timely and coordinated care.
A recurring thread centers on the clinical leadership. Reviewers describe the clinical director as bitter and miserable, painting a portrait of a difficult work environment at the top levels of the organization. The narrative about the clinical manager is similarly stark: even though she denies micromanagement, many residents and clients feel that micromanaging is exactly what's happening. These leadership dynamics are not abstract complaints; they filter down to day-to-day interactions, creating what some describe as "bad vibes" and a sense that the leadership team is more focused on internal dynamics than on meeting client needs. The assistant clinical manager is characterized by some as a problematic presence - "whiny tattletale" is a phrase that appears in the accounts, along with mentions of a "pet" dynamic that hints at a troubling internal culture rather than professional mentorship. Taken together, these characterizations suggest an atmosphere where staff cohesion and clear guidance are difficult to maintain, leaving clients to navigate the consequences of leadership conflict.
The owner emerges in contrast to these leadership critiques as a bright spot. Several reviewers single out the owner as a positive force, indicating that leadership at the top is capable of doing good and showing genuine care. This juxtaposition - an owner who is praised even as clinical leadership is criticized - paints a nuanced picture: there may be a strong strategic vision at the highest level, but a disconnect between that vision and the experience of front-line staff and clients who rely on consistent, well-executed operations.
A substantial portion of the dissatisfaction centers on case management and administrative reliability. One reviewer reports a churn of three different case managers in less than six months, describing them as largely incompetent and unreliable. The consequences of this turnover are tangible: delays and disruptions to a son's plan under the CDCS/DD Waiver, missed critical deadlines, and even invalid contact information for supervisors. The reviewer emphasizes that the client and the fiscal intermediary did their parts, while the agency repeatedly failed at its responsibilities, resulting in negative outcomes for a vulnerable family. This thread recurs in other accounts as well: delayed onboarding for home care staff, with onboarding materials not delivered and important communications left unanswered.
Communication breakdowns are another prominent theme. Several reviews describe a persistent difficulty in getting timely responses from the administrative side of the organization. Phones are often unanswered during business hours, emails sent through the company's channels go unreturned, and there appears to be internal friction and disconnect between departments. This lack of reliable communication compounds the already delicate task of coordinating care, leaving clients feeling stranded or pushed to chase updates that should have been routine. The net effect is a sense of frustration among clients and families who must navigate a system that should be based on timely, compassionate service but frequently falls short.
The critiques extend to the agency's approach to disability services and waivers. A particularly stark claim is that "this company does not take disabilities seriously" and should not be licensing for CADI or any waiver services. The sentiment conveyed is that meaningful, responsive support for clients with disabilities is not reliably aligned with the agency's stated mission or capabilities. One reviewer recounts a short conversation that made it clear the client's needs would not be prioritized, underscoring fears that the agency's business practices may not place the well-being of clients at the center of its work.
Amid the critical accounts, there are also moments of warmth and appreciation for care staff who are described as wonderful and caring. A few voices acknowledge the presence of "great job" and "wonderful caring staff," signaling that not all client experiences are negative and that individual staff members can and do provide meaningful, compassionate care. The contrast between these positive testimonials and the broader pattern of administrative and leadership challenges reinforces the sense that the agency's frontline workers can be capable and kind, even when the system around them is not consistently functioning at a high level.
Taken together, the collection of reviews presents a nuanced portrait of the agency. There is acknowledgement of strong leadership at the top and genuine care among some staff, but this is tempered by widespread concerns about micromanagement, internal staff tensions, high turnover in case management, unreliable communications, and questions about the agency's commitment to disability services. The verdict offered by these voices is clear in its practical counsel: unless there is a significant change in clinical leadership and a concerted effort to stabilize onboarding, improve internal coordination, and restore reliable communication, it is unlikely that prospective clients or families would feel confident in engaging with the agency. For those who do choose to work with or rely on this organization, careful due diligence and a clear plan for contingency will be essential to ensure that care needs are met in a timely and respectful manner.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hope Home Care in Minneapolis, MN is a premier assisted living community offering a wide range of amenities and care services to ensure a comfortable and fulfilling living experience for our residents. Our fully furnished accommodations provide residents with the comforts of home, including cable or satellite TV, Wi-Fi/high-speed internet, and telephone services.
Our community features a dining room where residents can enjoy delicious and nutritious meals prepared by our professional staff. We cater to special dietary restrictions to accommodate individual needs.
At Hope Home Care, we understand the importance of maintaining an active lifestyle. Residents can participate in resident-run activities and scheduled daily activities that cater to their interests and preferences.
Our compassionate caregivers are available 24/7 to provide assistance with activities of daily living, such as bathing, dressing, and transfers. We also provide medication management services and coordination with health care providers to ensure residents receive the necessary care they need. Our mental wellness program focuses on promoting positive mental health among our residents.
Transportation arrangement for medical appointments is available, ensuring that residents can easily access necessary healthcare services. Additionally, we are conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At Hope Home Care in Minneapolis, MN, we strive to create a warm and inviting environment where seniors can thrive and receive the personalized care they deserve.
Hope Home Care offers a range of accommodation options at competitive pricing compared to local and state averages. For a one-bedroom unit, the cost is $3,695 per month, which is slightly higher than Hennepin County's average of $3,550 and significantly above Minnesota's statewide average of $2,893. The studio option stands out at $4,995, exceeding both county and state costs considerably. Similarly, the two-bedroom suite is priced at $6,195, sharply above Hennepin County's average of $3,848 and Minnesota's broader average of $2,955. When it comes to private rooms, Hope Home Care commands a premium rate of $8,295 compared to Hennepin County's average of $5,580 and the state's average of $5,090. Overall, while Hope Home Care positions its prices on the higher end of the spectrum for these accommodations, the unique services and environment offered may justify this investment in care for prospective residents.
Hope Home Care is located at 2800 University Avenue South East #200, Minneapolis, MN 55414 in Hennepin County, Minnesota
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