2108 70Th Avenue North, Brooklyn Center, MN 55430
For more information about senior living options: (844) 490-3973
The place is neat. The staff are nice. The owner is educated, knowledgeable, and open. The staff and owner make residents feel like family and treat them with respect and warmth. They treat residents with respect and dignity. This is how a facility should look; well done.
They neglect and mentally abuse residents. They kill emotional support animals. They sabotage residents' placements and punish them by withdrawing services. They spit on residents and call them demeaning names. They fail to provide basic needs, such as groceries and water. They scream at residents and treat them like children; police have been called. They mismanage treatment services and impose inconsistent rules. They should be shut down from dealing with mental health patients.This place elicits two very different memories, depending on who's telling the story. On one end, there are glowing accounts that praise the facility as neat, well-run, and almost like a family home. The reviewer emphasizes a high level of professionalism from the owner - described as educated, knowledgeable, open, and deeply respectful. In this view, the staff and leadership create an atmosphere where residents are treated with warmth, dignity, and consideration. The environment is portrayed as orderly and intentional, with the impression that this is exactly how a care facility should look and feel. The sense given is that care comes first, and that residents and their families are welcomed into a community rather than simply housed.
But alongside those affirmations sits a chorus of starkly opposite experiences. A number of reviewers paint a picture of neglect, abuse, and a troubling lack of compassion. They claim that residents are not cared for with the attention and respect promised by the positive descriptions; instead, they allege neglect and serious mistreatment that extends to emotional and psychological harm. Some reviews accuse staff and administrators of abusive behavior toward residents, including attempts to provoke or punish, with phrases that suggest a deliberate undermining of residents' well-being. Allegations range from verbal degradation to more alarming claims about mismanagement and inadequate oversight. The most severe charges touch on the mistreatment of residents and the harm caused to emotional support animals, with critics asserting that the facility actively disregards the needs and rights of those living there.
Within these negative accounts, there are specific and troubling incidents that repeatedly surface. One reviewer mentions an incident involving the owner's wife allegedly spitting on a resident and using demeaning language toward someone who is mentally ill, with others describing the overall climate as punitive rather than therapeutic. The charges extend beyond interpersonal rudeness to claims that residents' services can be revoked as punishment, and that the facility uses control tactics to keep residents from leaving or speaking up. The language used by some reviewers implies a pattern of behavior designed to undermine residents' independence and dignity, rather than support it. The stated consequence of these actions, according to the accounts, is a climate in which residents feel unsafe, disrespected, and vulnerable.
Other reviewers focus on practical and logistical failures that they say undermine the quality of care. Allegations include inconsistent rules and treatment approaches, limited or mismanaged access to services, and even basic necessities like groceries and water. Several accounts describe a sense of deprivation - being told to seek food from outside sources, while the facility supposedly withholds or restricts services as a form of discipline. There are also expressions of fear and distress, such as residents being yelled at, spurred toward violence, or subjected to situations that are perceived as dangerous or unkind. In one particularly distressing note, a reviewer claims their emotional support bird was killed, which underscores the depth of accusations about the care environment and what is entrusted to the facility.
The narratives include witnesses who speak from close personal experience. A family member recounts watching the owner and another staff member scream in a loved one's face, with concerns raised about groceries, water, and basic care being withheld. The addition of police involvement and a clear warning not to recommend the place to others adds a sense of ongoing tension and danger for some families. These accounts emphasize the fear and upheaval that residents and their families may experience, and they contrast sharply with the more favorable portrayal found in other reviews. The juxtaposition leaves readers weighing two very different realities, each emotionally charged and convincingly argued in its own right.
Towards the end, there is an attempt to illuminate the complexity of the situation through an update that adds nuance to the eviction narrative. A reviewer claims that the eviction did not occur; rather, the social worker decided to move the resident to avoid further issues, with arguments about rent arrears and late payments spanning a long period. This perspective questions the timing and framing of events, suggesting a disagreement about what was truly happening and who was responsible for the decisions. The reviewer also notes a sense of pride in how the resident behaved and was treated up to that point, even as they acknowledge the overall conflict and the charged atmosphere surrounding the place. The shifting details in these accounts contribute to a broader impression of a facility whose reputation is highly contested and deeply divided.
Taken together, the collection of reviews presents a facility that inspires intense loyalty in some and alarm in others. For some families, the environment appears nurturing, respectful, and properly managed, a place that embodies the standards of compassionate care. For others, the same setting is described as neglectful, abusive, and unsafe, with serious concerns about how residents are treated, how medications and services are managed, and how disputes are handled. The stark contrast between these perspectives makes it clear that anyone considering this facility should proceed with extreme diligence: visit in person, speak with multiple staff and residents, review any available records, and seek independent assessments. The divergent experiences captured in these accounts underscore the importance of firsthand evaluation and careful due diligence when evaluating care options for loved ones who depend on such services.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The His Services Home Care in Brooklyn Center, MN is a premier assisted living community that offers a comfortable and holistic environment for seniors. With amenities catered to enhance the quality of life, residents can enjoy their stay with ease and convenience.
Each resident is provided with a fully furnished living space that includes cable or satellite TV, ensuring they have access to their favorite entertainment. The community also boasts a dining room where nutritious meals are served in restaurant-style settings, accommodating special dietary restrictions. For those who prefer cooking their own meals, there is a kitchenette available.
The community provides various recreational options to keep residents engaged and active. Residents can participate in resident-run activities and scheduled daily activities designed for socialization, entertainment, and mental stimulation. There is also a small library on-site for those who enjoy reading and expanding their knowledge.
His Services Home Care prioritizes the well-being of its residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that each resident receives their medications on time and as prescribed. A mental wellness program is also in place to support emotional well-being.
The location of the community offers convenience with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby. Additionally, having a hospital nearby assures residents that medical attention is readily accessible if needed.
Overall, His Services Home Care in Brooklyn Center offers a secure and comfortable environment where seniors receive personalized care services alongside enjoyable amenities and engaging activities.
His Services Home Care is located at 2108 70Th Avenue North, Brooklyn Center, MN 55430 in Hennepin County, Minnesota
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